Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,560 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pens are so good. They come better than I could image. I found for a Parker pen set and engraving the value was good. Would recommend exclusively Pens Direct to my family.”

Helpful Report

Posted 3 years ago

Good morning Steven, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Great website with lots to choose from, chose 2 engraved parker pens for twin grandsons starting secondary school. Very pleased with pens and quality of engraving, grandsons were very impressed! Fast delivery too, wouldn`t hesitate to use again. Many thanks.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Bond Street Black Ballpoint Pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“The service and communication received by us from both Tom and Abby makes us wish all firms we order from work to the same standard. We hope our daughter enjoys the pens for many tears to come.”

Helpful Report

Posted 3 years ago

Good afternoon Clive, Thank you for your order with us. We are very sorry again for the issue with your order. We are glad that we were able to discuss this with you & that you accepted the partial refund from us by way of an apology. It is great to hear that you are happy with the service & communication that you received from us. We appreciate you giving us the chance to resolve the issue for you. We hope your daughter enjoys the pens as well. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent service and item was beautiful”

Helpful Report

Posted 3 years ago

Good morning Angela, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your City Desk Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“I needed a well done gift for my grandson who had just got his first job- east website and the pen came very quickly - very impressed”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cross Bailey Black Lacquer Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“The pens was a gift and was well received, however I paid for fast delivery and didn’t get fast delivery. I know we had a heatwave but all other delivery companies were working that day. Update: I have since received a refund for the fast delivery which is great customer service and shows reviews are important to the company. I will use them again!”

Helpful Report

Posted 3 years ago

Good morning Jennifer, Thank you for your order with us. We are glad to hear that the gift was well received. We are very sorry for the delay with the delivery of your order. We experienced some issues with delivery on the day that your order was scheduled to arrive with you, due to the extreme weather conditions. We have now refunded your full delivery charge for you by way of an apology. We are very sorry again for any inconvenience caused. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Great service as always! quick, and top quality. Thank you”

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Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Kalyan Gun Metal Ballpoint Pen from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“This is my third purchase of engraved pens. The choice is excellent with prices to suit all budgets, the services is excellent and all recipient have been thrilled with the gifts, the addition of engraving adds a personal touch. Would recommend highly”

Helpful Report

Posted 3 years ago

Good morning Lynne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Rollerball Pen from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent customer service and fabulous pens, looking forward to my next purchase, wouldn't go anywhere else!”

Helpful Report

Posted 3 years ago

Good morning Julie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent gift for the price. Really pleased with engraving.”

Helpful Report

Posted 3 years ago

Good morning Julie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Good service and very quick. However I would have liked engraving on two sides but that option didn’t seem apparent.”

Helpful Report

Posted 3 years ago

Good morning Steve, Thank you very much for your order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service that you received from us. We are very sorry that engraving on two sides is not an option for the Parker Sonnet Fountain Pen. We greatly appreciate your feedback regarding this; we are going to look into the possibility of making this an option going forward. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“quick speedy service & engraved perfectly, thank you”

Helpful Report

Posted 3 years ago

Good morning Simon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen & with our engraving work. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Fantastic service good quality pen”

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Posted 3 years ago

Good morning Carol, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with the quality of your Waterman Expert Stainless Steel Gold Trim Rollerball Pen. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be fantastic. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Everything I've ordered has been as specified, in perfect condition, no excess packaging.”

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Posted 3 years ago

Good morning Gillian, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Bike Lover Notebook & with our packaging. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Looked beautiful and well packaged.”

Helpful Report

Posted 3 years ago

Good morning Shan, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen & with our packaging of your order. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“The pens i brought was great value for the money and there look great.”

Executive Pens Direct 5 star review on 18th July 2022

Helpful Report

Posted 3 years ago

Good morning Steven, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Great service. Item arrived very speedily.”

Helpful Report

Posted 3 years ago

Good morning Lorraine, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Pink Erasable Gel Pen & with the quick delivery of your order. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be great. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Very good service and the pens were exactly what I wanted.”

Helpful Report

Posted 3 years ago

Good morning Janet, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pens from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“I have ordered twice now due to the high level of customer service & great prices. I will use them again without a second thought and recommend them to anyone.”

Helpful Report

Posted 3 years ago

Good morning Kelly, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Kaweco Classic Sport Fountain Pen in White from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. As a small business, it always means a lot to us when our customers would recommend us, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“I've bought engraved pens from EPD several times now, and they have always delivered an excellent job.”

Helpful Report

Posted 3 years ago

Good morning Stuart, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Lamy Brushed 2-in-1 Pen & Mechanical Pencil from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,560 reviews