Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,560 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, engraving came out perfectly! Made a great gift. Could definitely recommend buying from here again”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Red Ballpoint & Royal Blue Pen Set from us & with the fast delivery of your order. It is great to hear that you are also pleased with our engraving work. We hope that the recipient loves their gift. As a small business, it always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Quick delivery. Straightforward to order. Great product, which was engraved, was much appreciated by the recipient. Very good idea for a meaningful gift. Thank you.”

Helpful Report

Posted 3 years ago

Good morning Teresa, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Ballpoint Pen from us & with the quick delivery of your order. It is great to hear that you found it to be straightforward to order with us & that the recipient is pleased with their engraved gift. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“This is my second engraved pen off you for my husband . He loved his first pen and his second one . Packaged up lovely nice little gift inside.”

Helpful Report

Posted 3 years ago

Good morning Clare, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your order from us & with our packaging. We greatly appreciate you being a loyal customer with us, thank you. What a lovely gift for your husband - it is great to hear that he loves his Parker Jotter Stainless Steel Ballpoint Pen from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Very professional service. Order came as promised in two batches and in good time. Nice touch as each order was accompanied by a small packet of sweeties!! Definitely recommend this company.”

Helpful Report

Posted 3 years ago

Good morning Nikki, Thank you very much for your order & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be professional. We are glad to hear that you are happy with your order from us. We love adding a little sweet treat to our customers' orders, so we are glad that this is appreciated! As a small business, it always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“I put in the wrong postcode (typo) so twice my order got returned to Executive Pens Direct and both times they could not do enough to rectify the situation. Would definitely order from them again, I have never known a company so friendly and helpful to deal with.”

Helpful Report

Posted 3 years ago

Good morning Debra, Thank you very much for your order & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be helpful & friendly. We are glad that we were able to rectify the situation for you. As a small business, it always means a lot to us when our customers would order from us again, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Delighted with my order will certainly shop again.”

Helpful Report

Posted 3 years ago

Good morning Maggie, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Originals Black Ballpoint Pen from us. As a small business, it always means a lot to us when our customers would shop with us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent value for money, highly recommend”

Helpful Report

Posted 3 years ago

Good afternoon Susan, Thank you very much for your order with us & your 5 star review! We are glad to hear that you are happy with your Derwent Coloured Drawing Pencils. As a small business, it always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Good morning Joan, Thank you very much for your order & your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Good service. Recommended.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order & your 5 star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. As a small business, it always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“This was not a pen it was a multi function pencil I sent it back the description was for pens not the pencil it is a waste because you cannot use the ruler and the pencil at the same time it does not have a spirit level like the pens do and I don't know how strong it would be for tightening screws.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your order with us. We are very sorry that you are not happy with your order. The product listing that was ordered is for a pencil, however we apologise for the description error. We have now corrected the description & we will refund you for the pencil. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Purchased 4 pens as graduation gifts recently. Love the quality and the look of the pens. Customer service was very good and delivery was as stated on the website. Would definitely buy again, very impressed Many thanks”

Helpful Report

Posted 3 years ago

Good morning Carol, Thank you very much for your order & your 5 star review! We are glad to hear that you are happy with your order. What lovely gifts to celebrate the recipients' graduations - we hope that they love their pens. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“There was a gift for my lovely husband. He was so happy and pleased to receive this kind of surprise.”

Executive Pens Direct 5 star review on 20th June 2022

Helpful Report

Posted 3 years ago

Good morning Yuliia, Thank you very much for your order & your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker IM Black Fountain Pen. What a lovely gift for your husband - it is great to hear that he is also happy with his personalised pen. We love your photo - would you be okay with giving us permission to use it for marketing purposes? (eg on our social media accounts) Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Purchased the Otto Hutt 04 fountain pen in Sterling Silver as a birthday gift. Delivered very quickly and the recipient is very happy with the pen in terms of its size, balance and ink flow.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your order & your 5 star review! We are glad to hear that you are happy with your Otto Hutt Sterling Silver Fountain Pen. It is great to hear that the recipient is also happy with their gift. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Very quick response and delivery of these pens, came well packaged and very happy with products, many thanks for a great service”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order & your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen & Pencil Sets. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Lovely parker pen and the engraving is great 👍”

Helpful Report

Posted 3 years ago

Good morning Stephen, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Ballpoint Pen. It is great to hear that you are also pleased with our engraving work. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Great service and fast delivery”

Helpful Report

Posted 3 years ago

Good morning Mark, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker IM Rollerball Pen & with the fast delivery of your order. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be great. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“I bought a personalised pen for my husband's birthday. It came quickly and looks very smart. I know he will be very pleased.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your order & with its quick delivery. What a lovely gift for your husband to celebrate his birthday - we hope that he is indeed very pleased with his personalised pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Great company to deal with. Abby was a pleasure to deal with and answered all my questions promptly and efficiently. The pens were despatched extremely quickly and we were delighted with them. Would definitely use again.”

Helpful Report

Posted 3 years ago

Good afternoon Vicki, Thank you very much for your order & for your 5 star review! We are glad that you are happy with your order & with its quick dispatch. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us, Abby will be very happy to hear it! As a small business, it always means a lot to us when our customers would order with us again, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“A very good and speedy service.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker Broad Quinkflow Ballpoint Pen Refill from us. We pride ourselves on our excellent customer service, so it is great to hear that you are also happy with the service that you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Perfect exactly what I ordered”

Helpful Report

Posted 3 years ago

Good morning Lynne, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen from us. Have a great week! Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,560 reviews