Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,617 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great quality products!”

Helpful Report

Posted 1 year ago

Hi Maria, Thank you very much for your 10th order with us & 5 star review! We are glad to hear that you are consistently happy with our products and service. Thanks again for your kind feedback and continued loyal support. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Great Pen exactly as ordered, prompt delivery and excellent packaging. Very Professionally presented. I enjoyed the sweets too!”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen. Thanks again for your kind feedback and you're very welcome for the sweets :) Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Exceptional service! Thanks for proactively calling me and optimising my order.”

Helpful Report

Posted 1 year ago

Hi Vasanth, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your Lamy Lx Marron Fountain Pen. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I was impressed by the wide range of options on the website, catering to every stationery enthusiast's needs. After browsing through a few, I found a Noodler’s fountain pen that seemed perfect for me. The ordering process was smooth, and my pen arrived on time. I was thrilled to own a fountain pen again after years, but as mentioned in the description, it had a slight odour. I read online that airing it out in the sun would help, so the next day, without having used it, I placed it on my balcony. Unfortunately, a curious bird mistook it for food and attempted to fly off with it. Realizing its mistake, it dropped the pen from at least three stories high, and it fell down on the pavement, making it completely unusable. Of course, this was no fault of Executive Pens Direct, but since I never got the chance to actually use the pen, I reached out to customer service, hoping they might take pity on my rather bizarre misfortune. Unfortunately, they couldn’t offer a replacement. I’d love to repurchase, but for now, that particular pen is out of stock. Hopefully, it returns soon!”

Helpful Report

Posted 1 year ago

“Bought a Parker pen as a gift to a colleague who was retiring. Paid extra for engraving and gift wrapping. Product arrived on time, and wonderfully engraved and wrapped. Recepient was thrilled. No product or service issues on my end. Thumbs up.”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you very much for your second order with us & 5 star review! We are glad to hear that you are happy with our service and your Parker Jotter Special Edition Global Icons: Tokyo Pink Ballpoint Pen. We're pleased to hear your colleague loved it too. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“A small order, but carried out with courtesy and thoughtfulness. A Company I shall return to.”

Helpful Report

Posted 1 year ago

Hi Dennis, Thank you very much for your second order with us & 5 star review! We are glad to hear that you are happy with our service and your Schmidt Gold-Plated FH241 Fountain Pen Nibs. Thanks again for your kind feedback and we look forward to receiving your next order. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I can only recommend. Had issue with my order delivery and they were friendly and responsive and everything worked out perfectly”

Helpful Report

Posted 1 year ago

Hi Lidia, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your Parker Jotter Special Edition Global Icons: NYC Black Ballpoint Pen. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“The purchasing process was smooth, the pens have arrived on time. All is Good!”

Helpful Report

Posted 1 year ago

Hi Eli, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your Cross purchases. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“The online store had a great variety of Legami pens & cases. My 10 year old niece was very happy with them. Communication & delivery were excellent.”

Helpful Report

Posted 1 year ago

Hi Joanne, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your niece loves her new Legami Stationery. It's certainly a firm favourite of ours too. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“good and prompt service. the pen i ordered works well [lamy] so i am planning to buy one or two more and some nice ink .i would recommend these guys.”

Helpful Report

Posted 1 year ago

Hi David, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your Lamy Vista Fountain Pen. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“Bought as a present. This was a beautiful pen for a lady. Engraving wass a bonus to personalise. Nicely done. Very sleek and classic pen. Great service too. Easy with ordering and delivery was efficient. Had gift wrapping which was done very nice.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and hope the lucky recipient loves their new Cross Century II Lustrous Chrome Ballpoint Pen. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent service. My enquiry was answered and resolved within 2 hours. Waterman pen set was delivered the following day very well gift wrapped. Thé gift was much appreciated. I highly recommand Exécutive Pens Direct”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your Waterman Hemisphere Matt Black Gold Trim Ballpoint & Rollerball Pen Set. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“These guys are aboslutely top of their game at what they do. Customer Service is first class as is communication and quality of product. Wouldnt hesitate to recommend.”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you very much for your latest order with us & your kind recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your 13 x Hugo Boss Pens. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“I used the services of Executive Pens Direct to buy a pen and pencil set as a Christmas present. The customer service over the phone was excellent and they did everything they could to ensure my order was delivered before Christmas which I genuinely appreciated. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Cathel, Thank you very much for your latest order with us & your kind recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your new Stainless Steel Parker Jotter Ballpoint Pen and Pencil Set. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“Although I only ordered some inks, I received what I I ordered very promptly.”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you very much for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Executive Pens Direct

Posted 1 year ago

“I had ordered a pen with custom engraving as a gift. It arrived beautifully wrapped and delivery was sooner than expected. The pen itself was well made and well etched. The recipient of the gift loved it.”

Helpful Report

Posted 1 year ago

Hi Thi, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and hope the lucky recipient loves their new Hugo Boss Gear Matrix Khaki Ballpoint Pen. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I purchased the pen on behalf of my in laws who wanted to gift it for my son on his 30th birthday. Our son chose the pen as he had one the same for his 21st but had mislaid it. The pen is lovely and the engraving looks good will definitely purchase from Executive Pens again. Fast prompt delivery 10/10”

Helpful Report

Posted 1 year ago

Hi Lynne, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service. We hope your son had a fantastic birthday and that loves his new Parker Sonnet Stainless Steel and Chrome Trim Ballpoint Pen. Thanks again for your kind feedback and we look forward to serving you again in the future. Louisa Executive Pens Direct

Posted 1 year ago

“Efficient and quick service; very pleased with both the oen and service.”

Helpful Report

Posted 1 year ago

Hi Keith, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new Fisher Space Bullet - Black and Chrome Pen. Thanks again for your kind feedback and hope to work with you again in the future. Louisa Executive Pens Direct

Posted 1 year ago

“Thank you guys!”

Helpful Report

Posted 1 year ago

Hi Tsvetomir, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new Parker Pen. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“Great choice and efficient service.”

Helpful Report

Posted 1 year ago

Hi Kathryn, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new Parker Jotter Originals Magenta Ballpoint Pen. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,617 reviews