Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,704 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 23rd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transaction went smoothly. Purchased online, quick and simple to complete. Immediate confirmation of order. Swift despatch and delivery. Pens look lovely. Purchased as a gift. Think the recipient will be more than happy.”

Helpful Report

Posted 1 year ago

Hi Jayne, Thank you very much for your order and 5 star review. We’re thrilled to hear the engraved Parker pen made the perfect gift for your grandson and that he enjoys using his personalized pen. It’s wonderful to know the quality and prompt delivery met your expectations. We truly appreciate your recommendation and look forward to assisting you with any future gifts! Thanks again Executive Pens Direct

Posted 1 year ago

“The engraved Parker pen was a perfect gift for my grandson as a well done for achievements at Primary school. He absolutely loves using his own pen with his name on it, and is pleased that with refills he will be able to continue using it for many years. The pen is lovely quality and the delivery was quick. I would recommend this company.”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you so much for your kind words! We’re delighted to hear the engraved Parker pen was the perfect gift for your grandson and that he loves using his personalized pen. It’s great to know the quality and quick delivery met your expectations. We truly appreciate your recommendation and look forward to helping you with any future gifts! Thanks again Louisa - Executive Pens Direct

Posted 1 year ago

“Great service, excellent product, good communications and efficient delivery. Thank you.”

Helpful Report

Posted 1 year ago

Hi Tashmina, Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service, product quality, communication, and delivery. It’s a pleasure to assist you, and we look forward to serving you again. Executive Pens Direct

Posted 1 year ago

“Excellent customer service. Very happy with my purchase”

Helpful Report

Posted 1 year ago

Hi Caz, Thank you for your kind review. We're delighted to hear that you were pleased with both our customer service and your purchase. At Executive Pens Direct, we strive to provide the best possible experience, and your feedback is truly appreciated. We look forward to welcoming you back in the future. Thanks again Louisa

Posted 1 year ago

“Bought 2 pens, engraved for graduations. Pen was really nice, not been used yet”

Helpful Report

Posted 1 year ago

Hi Suzanne, Thank you for your review and for choosing our pens as graduation gifts. We're glad to hear you were pleased with their appearance and engraving. We hope they’re enjoyed and put to great use soon—congratulations to the graduates! Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“The order came promptly and the engraving is splendid .”

Helpful Report

Posted 1 year ago

Hi Niels, Thank you for your lovely feedback. We're so pleased to hear that your order arrived promptly and that you’re happy with the engraving. Your satisfaction means a great deal to us, and we hope to welcome you back again soon. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“The fountain pen bold nib was a terrific product! My bold pen writes very smoothly now! I am so glad that i purchased it from you. Thank you Executive Pens Direct!”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying your bold nib fountain pen and that it writes so smoothly. It’s great to know you're pleased with your purchase, and we truly appreciate your kind words and support. Thank you for choosing Executive Pens Direct! Louisa

Posted 1 year ago

“Excellent fast service quality work with engraving on pen well presented and packaging. Thanks will always order again.”

Helpful Report

Posted 1 year ago

Hi Imran, Thank you for your kind review. We’re delighted to hear that you were pleased with the engraving, presentation, and the efficiency of our service. Your continued support means a great deal to us, and we look forward to serving you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Bought as a gift. Really beautiful pens and great price.”

Helpful Report

Posted 1 year ago

Hi Rehana, Thank you so much for your kind review! We're delighted to hear that you chose our pens as a gift and that you found them both beautiful and great value. We hope the recipient enjoys them just as much. If you ever need anything else, we're always happy to help. Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“Great service and speed of delivery”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your lovely feedback! We’re glad you were happy with our service and speedy delivery. We look forward to assisting you again soon! Thanks again, The Executive Pens Direct Team

Posted 1 year ago

“Excellent company. I just needed a single refill. Executive Pens Direct had the exact one i needed at a fantastic price. Easy to order. Fast delivery. Perfect!”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you for your wonderful feedback! We’re delighted to hear we had exactly the refill you needed and that the ordering process and delivery were quick and easy. We look forward to helping you again in the future! Thanks again, Louisa Executive Pens Direct

Posted 1 year ago

“I ordered a personalised Parker roller ball pen and was extremely pleased with the product itself and with the personalisation. Delivery was prompt. A very extensive range of beautiful pens, something to suit everybody and individual purses. Also a good range of fonts to choose from to make the perfect personalised gift. Would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you so much for your wonderful review! We’re thrilled to hear you’re pleased with your personalised Parker roller ball pen and the prompt delivery. It’s great to know you found our range of pens and fonts varied enough to help create the perfect gift. Your recommendation means a lot to us! We look forward to assisting you with any future orders. Best regards, The Executive Pens Direct Team

Posted 1 year ago

“Great service and product. An error on my order but they sorted it very quickly. My granddaughter received it as a graduation present and was thrilled with it.”

Helpful Report

Posted 1 year ago

Hi Tracey, Thank you for your lovely feedback! We’re sorry for the initial mix-up but pleased we could resolve it quickly. It’s wonderful to hear your granddaughter loved her graduation gift — that means a lot to us! We look forward to helping you again in the future. Kind Regards Executive Pens Direct

Posted 1 year ago

“Good communication, fast delivery. I haven’t given the gift yet as it’s for our 25th wedding anniversary next week! However, it came beautifully boxed and the engraving is perfect.”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you for your lovely feedback! We’re delighted to hear that you’re happy with the communication, delivery, and engraving. We hope the gift makes your 25th wedding anniversary celebration even more special. Please do let us know how it’s received! Best wishes for a wonderful anniversary! Best wishes, Louisa Executive Pens Direct

Posted 1 year ago

“Beautiful pen, inscription is perfect, bought as a gift and the recipient was Iver the moon.”

Helpful Report

Posted 1 year ago

Hi David, Thank you so much for your kind words about the pen and inscription! We’re thrilled the recipient was over the moon with their gift. If you don’t mind, could you please let us know what we could have done to make your experience a 5-star one? We’d love to hear your feedback! Thanks again Executive Pens Direct

Posted 1 year ago

“We needed a nice gift pen in a hurry and Executive Pens Direct was a great choice! Because we live in the Newcastle area, we were able to collect the pen and have it beautifully engraved while we waited. Would highly recommend pens from Executive Pens Direct!”

Helpful Report

Posted 1 year ago

Dear Amy, Thank you so much for your fantastic feedback! We’re delighted to hear that our local collection and engraving service helped you get the perfect gift in time. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thanks again, The Executive Pens Direct Team

Posted 1 year ago

“Quick delivery excellent prices.”

Helpful Report

Posted 1 year ago

Hi James, Thank you for your kind words! We’re glad you enjoyed the quick delivery and excellent prices. We look forward to serving you again soon! Thanks again Executive Pens Direct

Posted 1 year ago

“Very pleased with the pen I ordered, also the quality of engraving was very professional. The pen arrived within days and had been carefully packed. Unfortunately the order was incomplete- the refill was missing. I phoned Executive Pens to explain and was assured that a refill would be re-issued. I had to phone again three weeks later- refill had still not arrived. This time I was told that a refill wld be reissued that same day- and I received the item very promptly. Hence I cannot give 5 stars- this was a birthday present and it was disappointing not to be able to present pen together with refill at same time.”

Helpful Report

Posted 1 year ago

Hi Cheryl, Thank you for your honest feedback and for sharing your experience with us. We’re pleased to hear you were happy with the pen quality and engraving, but we sincerely apologise for the delay and inconvenience caused by the missing refill. This is not the standard of service we aim to provide, and we appreciate your patience as we resolved the issue. Your feedback helps us improve, and we hope to have the opportunity to provide you with a flawless experience in the future. If there’s anything more we can do for you, please don’t hesitate to get in touch. Best regards, Louisa Executive Pens Direct

Posted 1 year ago

“Superb service. I only needed a pen refill, but it was dispatched really quickly, arrived well packed and even with a tiny bag of sweets as a gift. I wish I needed to buy pens & refils more often!”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed the quick service—and the sweets too! 😊 We’re always here whenever you need pens or refills (or a little treat). Looking forward to helping you again soon! Best wishes, The Executive Pens Direct Team

Posted 1 year ago

“My first purchase and I shall no doubt return. By far the best price I found for my BENU fountain pen. Easy process from beginning to end, delivery quick and on time. Perfect”

Helpful Report

Posted 1 year ago

Dear Fiona, Thank you for choosing Executive Pens Direct for your first purchase! We’re thrilled to hear you found the process easy and the delivery prompt. It’s great to know you found the best price for your BENU fountain pen too. We look forward to welcoming you back for your next order! Best regards, The Executive Pens Direct Team

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,704 reviews