Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,700 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Estremamente seri e professionali. Pennino arrivato rapidamente e confezionato con cura”

Helpful Report

Posted 1 year ago

Hi Francesco, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Schmidt Steel FH241 Fountain Pen Nibs and our service. Thank you very much for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Great selection of very competitively priced, stylish pens. Ideal for an individual present or corporate gifts. I was looking for a particular Parker pen, in fact ten, each individually engraved with different names. Ordering was easy, as was the engraving requirement. Super fast despatch of my order, within a couple of days. Highly recommended. Will definitely use again.”

Helpful Report

Posted 1 year ago

Hi Danny, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your 10 x Parker Pens and our service. Thank you very much for your kind feedback and recommendation, we really appreciate it and look forward to working with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent quick service from start to finish and fast delivery and item well packed highly recomended. Great company to deal with and buy from”

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Posted 1 year ago

Hi Richard, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Fisher Space - Black Military Space Pen and our service. Thank you very much for your kind feedback and recommendation, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“The Pen with a personalized engraving is excellent and the delivery was good also, thank you Executive Pens Direct.”

Helpful Report

Posted 1 year ago

Hi Carl, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Parker Jotter Originals Black Ballpoint Pen and our service. Thank you very much for your kind feedback, we hope to serve you again. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent service, fast delivery, can't fault it.”

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Posted 1 year ago

Hi Rachel, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Parker IM Dark Espresso Chrome Trim Rollerball Pen and our service. Thank you very much for your kind feedback, we hope to serve you again. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Really attentive and lovely people! I really felt like they cared about giving their customers the best service possible. Would definietely buy from then again!”

Helpful Report

Posted 1 year ago

Hi Jarra, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Amalfi Large Refillable Journal and our service. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent customer service and a wonderful assortment of pens to choose from. From online ordering to delivery all is carried out timely and professionally. The packaging of the pens is perfect - there is even a gift wrap option too. Would highly recommend this company”

Helpful Report

Posted 1 year ago

Hi Samantha, Thank you very much for your 2nd order with us and 5 star review! We are pleased to hear you are happy with your new Parker Pens and our service. We're so pleased you love our vaste choice of Pens on offer and found what you were looking for. Thanks again for your kind feedback and continued loyal custom. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Very reliable and fast delivery, highly recommended”

Helpful Report

Posted 1 year ago

Hi Jim, Thank you very much for your 4th order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. You have absolutely beautiful handwriting! Kind regards, Louisa Executive Pens Direct

Posted 1 year ago

“I bought a personalised Sheaffer pen and notebook box set and refill as a 40th birthday gift for my Son in law. It’s a very good looking set and my Son in law loved it”

Helpful Report

Posted 1 year ago

Hi Janette, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Sheaffer VFM Ballpoint Pen and A6 Notebook Set and our service. We're so pleased your son in law loved his new pen and notebook set and hope he had a great 40th Birthday. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I love shopping at EPD. Their prices are always good and their delivery is always exceptional. Keep it up guys you're one of my favourite places to shop.”

Helpful Report

Posted 1 year ago

Hi Denise, Thank you very much for your 12th order with us and 5 star review! We are pleased to hear you are happy with your Monteverde Bottled Fountain Pen Inks and our service. We're so pleased you love to shop with us and have added to your growing collection of Monteverde Inks. Thanks again for your kind feedback and continued loyal custom. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Not much to say. My daughter who likes to draw requested a very specific product which I could only source from this company. I couldn't even get the product from the manufacturer. Shipping was pricey but as mentioned. Only company with the product on hand AND abilty to send where it was requested. Will use again in the future. If you can't find it here then it can't be found...”

Helpful Report

Posted 1 year ago

Hi Curtis, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Sakura Pens and our service. We're so pleased you found everything you were looking for on our website, we hope your daughter loves using them. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I was delighted to find a replacement nib for my Traveller's Company pocket pen. The new nib arrived swiftly and was beautifully presented and securely wrapped. Excellent service.”

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Posted 1 year ago

Hi Tim, Thank you very much for your 9th order with us and another 5 star review! We are pleased to hear you are happy with your Schmidt Gold-Plated FH241 Fountain Pen Nibs and our service. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Lovely looking pen and engraving at a great price.”

Helpful Report

Posted 1 year ago

Hi Roger, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Parker Jotter XL Monochrome Matte Black Ballpoint Pen and our service. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Any enquiries are dealy with swifly, all orders are normally received within 2-3 days and nothing is too much treouble.”

Helpful Report

Posted 1 year ago

Hi David, Thank you very much for your 9th order with us and another 5 star review! We are pleased to hear you are happy with your Kaweco COLLECTION Toyama Teal Fountain Pen and our service. Thanks again for your kind feedback and continued loyal custom. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“The journal I ordered arrived swiftly and was just what I wanted. It was well made, bound in soft leather and looked expensive. It made a beautiful present for a special occasion.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Amalfi Large Refillable Journal and our service. Thanks again for your kind feedback, we hope the recipient loved their special gift. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“What a superb company! My telephone call (necessitated by a fault with my email, nothing to do with them) was answered promptly by an actual person!! Not a machine, and he was so helpful and friendly, it was a pleasure to chat. He sorted my query out immediately. My pen, a present, arrived promptly, beautifully packaged and was perfect.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Waterman Hemisphere Pink Gold Trim Rollerball Pen and our service. Thanks again for your kind feedback, I'll pass on your kind comments to Tom. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Hello, I'm delighted with my pen, exactly as I wanted it. I'm now looking for refills for it, though the ink is lasting a very long time and has not run out yet! I love it. Thank you.”

Helpful Report

Posted 1 year ago

Hi Lorna, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Parker Jotter Originals Black Ballpoint Pen and our service. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Great customer service as always - this was a repeat order”

Helpful Report

Posted 1 year ago

Hi Mish, Thank you very much for your 12th order with us and another 5 star review! We are pleased to hear you are happy with your 100 x personalised Parker Jotter Stainless Steel Gold Trim Ballpoint Pens and our service. Thanks again for your kind feedback and continued loyal support. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I bought a fountain pen nib from Schmidt before which I liked very much, which was better than my other nib that was made of gold. So I bought it again recently. The purchase online was so easy and friendly. The experience was pleasant. The delivery was fast. I would highly recommend it.”

Helpful Report

Posted 1 year ago

Hi Yu, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of our Schmidt Gold-Plated FH241 Fountain Pen Nibs. Kind regards, Louisa

Posted 1 year ago

“Hey! have you ever felt like a numbskull, dunderhead or more likely a Divvy? Well I did. I went on line and ordered what I thought was the correct refil for my Shaefer rollerball pen. On arrival one of the two refils had leaked (a double packet). On telephoning I spoke to 'Tom' who immediately posted me a replacement which was received by midday the following day. WOW! with our postal system today that was amazing.It wasn't until I swopped tha refils to realise, all along, I had ordered the wrong refils. Being totally embarrased I wrote an apology and returned all which I had received. On answering the dreaded phone call, Tom was so understanding, but then informed me that my required refil was no longer being produced. I had to purchase the more expensive original refil. The final result was:- a) I reiceved a full refund for my first purchase (not including the second postage), b) my proper Shaefer refill was received a few days later. And finally c) Thank You for my packet of 'Halibor'. Thank You Tom for your kind words and understanding you will always be remembered as my 'Uncle Tom' of The Executive Pen Directs. PS: Sorry for this long diatribe but it was worth spreading the word.”

Helpful Report

Posted 1 year ago

Hi Barry, Thank you very much for your order and 5 star review, it has made us chuckle. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us and that we were able to solve the refill issue and provide an alternative. I will pass on your thanks to 'Uncle Tom' for you :) Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,700 reviews