Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and delivery was smooth. A sleek expensive looking pen with personalised initials. Not used, as a gift for my daughter,who has a corporate job in Australia. It will be sent there for Christmas! I'm sure she will love it!”

Helpful Report

Posted 1 year ago

Hi Lindsay, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Rollerball Pen and our service. We hope your daughter loves it too. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Thank you very much for my refills they really are a job to find, I will keep you in mind when I need more.”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sheaffer Ballpoint Refill and we look forward to supplying you again in the future. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The gentleman I spoke to on the telephone was very friendly and helpful.Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Gold Ballpoint Pen and our service. I have passed on your kind feedback to Tom. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I'm an author who enjoys the practice of handwriting as well as creative writing, so the tools of my trade must be efficient and pleasant to use. As an ex-stationery retail manager of many years, I'm selective about my personal supplies. Having tried and been impressed by Executive Pens Direct, I have no intention of using anyone else. The product range, pricing and efficient service are second to none. I highly recommend them.”

Executive Pens Direct 5 star review on 4th October 2023

Helpful Report

Posted 1 year ago

Hi Tom, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your purchases and our service. We appreciate your very kind feedback and look forward to hearing from you again in the future. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Quick and speedy purchase and delivery. Lovely products! Very happy and a big thank you to whoever packed the box and included a couple of sweets for my children. Very thoughtful”

Helpful Report

Posted 1 year ago

Hi Uttara, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your lego pens and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Executive Pens performed 👌”

Helpful Report

Posted 1 year ago

Hi Clive, Thank you for your order. I am sorry that the converter did not fit your pen. I have checked the item description and there is no mention of it fitting a Taranis. May I ask how you received this information? If you would like to email us directly at sales@executivepensdirect.com we can discuss this further with you. Kind Regards Louisa

Posted 1 year ago

“excellent service”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Fast delivery. Good price. Lots of colour refills.”

Helpful Report

Posted 1 year ago

Hi Lynne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Another early Christmas present for one of my grandchildren.”

Helpful Report

Posted 1 year ago

Hi Eileen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your LEGO® Harry Potter Diary Box Set and hope your grandchild loved it too. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Beautiful personalised pen I got my son to start his new job he loves it great quality and fast service”

Helpful Report

Posted 1 year ago

Hi Eileen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Ordered a custom pen and was not disappointed the detail is lovely and the dispatch was on time.”

Helpful Report

Posted 1 year ago

Hi Sarabjit, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Matte Black Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Well made and attractive pen. Good weight and comfortable to hold.”

Helpful Report

Posted 1 year ago

Hi Eric, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sakura Gelly Roll Stardust Gel Pens. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“This pen was a gift for a teenager changing schools from 65 pupils to 1200 and we gave it as a confidence booster. The service was excellent and the engraving very precise”

Helpful Report

Posted 1 year ago

Hi Sheila, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Rollerball Pen and our service. We hope that the teenager who received it loved it too. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Purchased the same pen last year as a gift as it was well received. Good quality for the price and engraving added to the look. Would but again Quick delivery.”

Helpful Report

Posted 1 year ago

Hi Barbara, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Matte Blue Chrome Trim Rollerball Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Excellent service, appreciated ease of ordering by phone where my queries could be addressed directly. Pen delivered 2 days later, with full tracking.”

Helpful Report

Posted 1 year ago

Hi Ruth, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Victoria Violet Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The pen arrived quickly and was as requested.”

Helpful Report

Posted 1 year ago

Hi Hannah, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Black Parker Jotter Originals Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The pen is beautiful and will make a perfect gift. The only problem I came across involved US customs. I do wish that I had been asked the necessary clearance questions at the time I placed the order. This would have expedited the whole shipping process. I must say that even with the delay, the pen arrived fairly quickly. It is sleek, comfortable to hold, and the color is brilliant!”

Helpful Report

Posted 1 year ago

Hi Lynn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Bright Blue Ballpoint Pen and our service. I'm sorry you experienced some issues with your delivery going through customs but pleased to hear it still arrived in good time and that you love your new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Really great service, just what I’d been looking for and delivered quickly. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Katie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Twist Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Bought for my husband. Came swiftly and is just what he wanted. Great experience. Many thanks.”

Helpful Report

Posted 1 year ago

Hi Jacqueline, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Black Kaweco Classic Sport Fountain Pen and our service. We're so pleased your husband liked it too. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Delighted! Parents wanted personalised gifts for family and friends attending their joint 90th birthdays. We were given a discount for 10 pens and they swapped blue ink for black as requested. Pens arrived within 2 days. Absolutely brilliant. Would recommend.”

Helpful Report

Posted 1 year ago

Hi Lynne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Stainless Steel Parker Jotter with Chrome Trim Ballpoint Pen and our service. We hope the guests attending your parents birthday party loved them too. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,450 reviews