Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,560 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Positive first experience. Received exactly what I ordered when expected, well packed and excellent communication. Thank you.”

Helpful Report

Posted 2 years ago

Hi Rupert, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your pens and accessories. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“I ordered a silver pen quill set for my daughter & was truly amazed at how beautiful the set was! We had a small issue with the missing engraving plate but as soon as I emailed they put it in the post & I received it the next day! I would highly recommend this company & the products they offer!”

Helpful Report

Posted 2 years ago

Hi Georgina, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Silver Feather Quill & 5 Nib Set and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Beautiful pen, really pleased with it. I paid for it to be delivered the next day, but unfortunately it arrived two days late. Executive Pens were very good when I contacted them, but couldn't solve the problem as it was a carrier issue. I'm expecting a postage refund.”

Helpful Report

Posted 2 years ago

Hi Frances, Thank you very much for your order with us. We are glad to hear you are happy with your pen and our service. I'm pleased to confirm the refund was sent on July 25th so it should have been returned to your available balance now. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Very good customer service when there was an issue with my order - resolved very quickly with a minimum of fuss. The engraving was very good and the recipient delighted with their gift.”

Helpful Report

Posted 2 years ago

Hi Martyn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Otto Hutt Pinstripe Black & Rose Gold Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Great customer service and productd”

Helpful Report

Posted 2 years ago

Hi Paula, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Black Lacquer and Chrome Trim Fountain & Rollerball Pen Set and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Competitive pricing. Fast delivery. Will use this service again in future.”

Helpful Report

Posted 2 years ago

Hi Daniel, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco Classic Sport Navy Fountain Pen and accessories. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“This was a requested present for my grandson..and he is delighted with it. We had it engraved in an italic font and it looks very classy.”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Originals Black Fountain Pen and that your grandson loved it too. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Super nice pen, quick delivery, great customer service”

Helpful Report

Posted 2 years ago

Hi Julia, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Best pen I've ever had. Writes beautifully smoth”

Helpful Report

Posted 2 years ago

Hi June, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Diplomat Pen Refills. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Can’t believe how quickly they arrived. Unfortunately I had to order two pens because I’m an idiot and made a typo on the engraving. But quick delivery saved the day and so happy with the service received.”

Helpful Report

Posted 2 years ago

Hi Glenn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Very good product, delivered to specification with a good service.”

Helpful Report

Posted 2 years ago

Hi Andy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Great quality pens ordering was easy, price is good and delivery was quick”

Helpful Report

Posted 2 years ago

Hi Darren, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Matt Blue Fountain and Rollerball Pen Set and refills. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“High quality pen beautifully engraved and dispatched quickly Highly recommend Executiive Pens”

Helpful Report

Posted 2 years ago

Hi Bill, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Stainless Steel Gold Trim Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“I ordered exactly when I needed and it arrived promptly. Very pleased with my purchase.”

Helpful Report

Posted 2 years ago

Hi Carol, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sheaffer Fountain Pen Ink Cartridges and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“The pen delivery was quick and it was engraved perfectly ! Really good would use the site again”

Helpful Report

Posted 2 years ago

Hi Aysha, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent service, delivered as promised. Packaging and gift wrapping were really good.”

Helpful Report

Posted 2 years ago

Hi David, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Black Titanium Nitrite Fisher Space Bullet Ballpoint Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Lovely gift, fast delivery. The pens are great and smooth to write with.”

Helpful Report

Posted 2 years ago

Hi Debra, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Victoria Violet Ballpoint Pens and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Great service, brilliant pen! Thank you 🙏🏻”

Helpful Report

Posted 2 years ago

Hi Helen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Brass Kaweco Sport Fountain Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“I have a slight obsession with pens and when i find one i like i tend to buy all versions of it. The legami pens are so cute and write so fluidly and have so many colours i got them all Delivered very quickly and the packaging was very good”

Helpful Report

Posted 2 years ago

Hi Tracy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Highlighters, Animal Pens and our service. Thank you for such amazing feedback. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“My order hasn't arrived. So I am unable to give an opinion on the quality of the product”

Helpful Report

Posted 2 years ago

Hi Lesley Please accept my apologies for the delivery issues you have had with your order. We are in contact via email to help rectify this. Following our conversations, we have adjusted the delivery address as discussed and resent your parcel via Royal Mail. Having tracked the parcel, I can see it was delivered yesterday to you. I hope this has not caused too much trouble - sometimes a small detail in the addresses can prevent or delay deliveries, but we are always happy to help resolve any issues as they arise. Have a great day and thanks for the feedback. Kind regards Andrew

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,560 reviews