Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,051 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 6th July 2025

1147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, had a bit of an error with delivery but was very helpful in sorting problem. Items ordered were of good quality, would order again”

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Posted 7 years ago

“FIRST CLASS SERVICE”

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Posted 7 years ago

“I bought a dozen of the smallest Deluxe Buxus Balls for window boxes in a windswept seafront location. They are realistic, bigger than I expected, comparatively good value and look great. They arrived well packed and delivery took two working days. Very pleased.”

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Posted 7 years ago

“First time have used this company and the goods I received were exceptional, they arrived quicker than I thought they would and the driver was very polite. I certainly will be recommending this company to my family and friends.”

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Posted 7 years ago

“I like the plant.”

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Posted 7 years ago

“Fantastic product and prompt delivery -some items weren't available but adequate solutions were found fast and efficiently. Pleasant people on the end of the phone. Would recommend.”

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Posted 7 years ago

“My order came much quicker than I expected and I was so pleased with it. So much more pliable than any other artificial plant I have seen before and after bending it into what looks like a real plant, it now sits with pride on my bathroom shelf.”

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Posted 7 years ago

“Very pleased with the plant, pot & stones. Looks great in the conservatory. Only problem was the packaging of the plant the bottom (base) of the parcel was badly damaged & was undone. Lucky the pot & plant were fine. Suggest you secure bottom/base a wee bit better or it could have been damaged by the couriers. Thanks”

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Posted 7 years ago

“I found the products to be very life like and very good value for money.”

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Posted 7 years ago

“Hi, unfortunately I did not receive my goods these were lost in transition but your customer services were great as they gave refunded me. Thank you”

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Posted 7 years ago

“English Ivy garlands arrived in less than 24 hours and our experimental screening began immediately with this first class product. The results were highly satisfactory and a second order is on the way! Alan and Jean.”

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Posted 7 years ago

“The English Ivy garlands arrived in less than 24 hours! Our experiment in decorating a trellis was fun to do. The quality of the foliage is first class and easy to work with. A second consignment is due today! Alan and Jean.”

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Posted 7 years ago

“Our second order this time. Prompt service and good quality products! The bespoke buxus hedges we ordered arrived sooner than expected.”

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Posted 7 years ago

“Excellent quality, VERY authentic to look at, Exceptional Value for money......”

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Posted 7 years ago

“These artificial plants are very good quality . I bought some others from a different web site and the Evergreen plants are much better , less shiney!!”

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Posted 7 years ago

“I ordered the trailing ivy, its so realistic and turned up early”

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Posted 7 years ago

“The winter primulas look fabulous in my back garden. Entirely real! Thank you again Evergreen, and I'll be ordering some more. Best, Christine, Oxford.”

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Posted 7 years ago

“Great product and fast delivery, would highly recommend this company”

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Posted 7 years ago

“This item was beyond my expectations. These are pricey so was hoping I would be pleased with it. It was beyond my expectation! The 50cm topiary ball with planter is amazing!! Really classy not cheap looking and fast delivery. Looks real even though artificial. Will definitely buy off evergreen again.”

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Posted 7 years ago

“Great products, quick delivery.”

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,051 reviews