Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,051 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 6th July 2025

1147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered a couple of times from Evergreen Trees and Shrubs and found them to be first class. Very realistic plants and good prices. Very quick delivery.”

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Posted 7 years ago

“We ordered some of the troughs with artificial hedging. We are very pleased with the way these were delivered with no damages. The quality is very good and we are very happy with our purchase.”

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Posted 7 years ago

“Quite lifelike and will brighten up my courtyard.”

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Posted 7 years ago

“Just received my first order, plants arrived in very good condition, looking forward to experimenting with them in my borders,pots and baskets in the next few weeks. Will most definitely post a review update on durability and how my final displays look once planted. I've never used artificial plants in my garden before as I've saw many that fade and look unsightly but I'm pretty confident these will meet my expectations and with the added uv for outdoor use,will update in a few months with honest feedback. At least these will be immune to the little critters that have destroyed so many of my previous plants...bonus. 😉 Thankyou.”

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Posted 7 years ago

“Third time I’ve purchased from Evergreen, always had excellent product and customer service Palletways who deliver are extremely professional and drives are very polite and helpful”

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Posted 7 years ago

“Delivery was fast and plants were very good and realistic”

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Posted 7 years ago

“Georgina was fantastically helpful .Cannot thank you enough . Sue B”

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Posted 7 years ago

“Fast delivery. Good products.”

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Posted 7 years ago

“Pleased with quality of plastic plant, but would have liked more stems of the plant in view of the price paid !”

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Posted 7 years ago

“Once I teased out the branches they looked very realistic, however between the branches were bright green rolled sleeves, I guess to appear like new shoots. These really spoilt the look and I will be removing them somehow. Abit disappointing.”

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Posted 7 years ago

“They add some interest to rooms where real plants will not survive.”

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Posted 7 years ago

“The chap I spoke to on the phone prior to ordering was very pleasant and helpful. The Mountain Palm was delivered within a few days and I was pleased to see it looked very realistic. As it is a present for my sister, I have not yet pulled out and arranged the fronds as transportation will be easier in its more compact state. However, when this is done I'm sure it will look even better. The pot is also quite sturdy with a nice moss like substance.”

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Posted 7 years ago

“We wanted them to bring some accents into our office, mixing them up with more hardy plants that don't mind the air conditioning system! A little upset that they didn't come in a pot (more of just a pointy bit), but after purchasing some floral blocks and stones they looked the part!”

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Posted 7 years ago

“lovely but a little sparse”

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Posted 7 years ago

“There plants are very realistic, and looks so good, but they are maintenance free. So they make me happy by looking good with no fuss.”

Evergreen Direct 5 star review on 9th March 2018

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Posted 7 years ago

“Ordered the deluxe hanging baskets... not exactly cheap but they do look amazing. Yet to be seen if that's the case in a years time ect but here's hoping...”

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Posted 7 years ago

“I bought 3 x red artificial geraniums online at the weekend and they were received on the Monday. They are currently in a vase and look great but will soon put them into garden pots for all year round colour.”

Evergreen Direct 5 star review on 5th March 2018

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Posted 7 years ago

“We're very pleased to be able to introduce some greenery into an otherwise plant-inhospitable conservatory. The representatives with whom we dealt on the phone were most friendly and helpful/informative during the ordering process.”

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Posted 7 years ago

“Brightening up the Office”

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Posted 7 years ago

“Your salesperson was very helpful on the phone and sent exactly what we discussed even though that was not reflected on the paperwork”

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,051 reviews