Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.57

4.6 Rating 1,585 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service especially Telford Stafford park. Will not listen to reason. Communication skills are not quite there. Can't even carry out basic tasks. Find alternatives that will give you the proper service you need.”

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Posted 2 months ago

“Poor service, part replaced broke within 12 months claimed to be wear and tear.”

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Posted 4 months ago

“Well what can I say, had my car repaired here at CANNOCK, it was a big electrical job, as wiring got wrapped around driveshaft, completely immobilized the vehicle. Kash kept us informed all along what he had to do.. cannot thank them enough, would definitely recommend them to anyone who needed car repairing.. Thankyou once again….”

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Posted 7 months ago

“Was very dissapointed with the service I got from Eurofit on the Stafford Road Wolverhampton. I have always used Eurofit previously without any issues. However I went in on the 17th May with a puncture on my 6 month old Mercedes. I was told that the Tyre was previously plugged so would need to be replaced. I accepted this as they are the experts. But I went back to Mercedes to complain about them fitting deficient tyres to new cars. When they inspected it they found the tyre had not been plugged but was a genuine puncture in other words I was scammed by Eurofit. They also promised to phone me when the tyre was in NO phone call. I decided to go ahead with a replacement tyre they ordered in Mistake number two When I checked my wheel nut lock set 1 bolt was missing Once more I was promised a phone call Im still waiting”

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Posted 11 months ago

“Paid for back brakes to be fitted brake pads discs and 3 months later the brakes discs ceased and know £360 to pay how is that my fault . Or is it I’m a women that don’t trust garages 12 months warranty on their wall . Is it their engineers that need to do a better job”

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Posted 1 year ago

“Booked in for 90k. timing belt service & MOT. No timing belt, no air filter change. Invoice No.EFACANI- 316 Sale No. 960 Cannock. Will not be using them again after many years satified service. Oh! No Mot certificate issued .”

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Posted 1 year ago

“After taking my ford focus 2 weeks ago to say I had a problem between 50 and 70 mph vibration from front end to be told they couldn't find anything wrong..then book with another garage to tell me that passengers side drive shaft was no good even when I ask them to look at drive shift is totally unacceptable so now I have new drive shift at a cost of 250 and everything is fine would not recommend euro fit at bloxwich walsall..they don't care”

Helpful Report

Posted 1 year ago

“2 tyres change and tracking took over 2 hours. Appointment was done in advance. Driver seat and steering wheel dirty after service”

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Posted 1 year ago

“Gorsebrook road Wolverhampton had my car booked in at 9am 29/09/23 for service dropped the car off at 530 am and posted the keys returned 2 pm later to find the car where I parked it . It had not been touched no phone calls and no explanation why completely waste of time and effort.”

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Posted 1 year ago

“Booked car in for a full service had the car for 5 hours I returned to get the car to find out they had not touched it no phone call to say they were running late no explanation why it wasn't done complete waste of time and effort”

Helpful Report

Posted 1 year ago

Hi Anonymous Can you provide details of which centre you had visited? As I cannot find your email address on our records. Thank you, whilst we appreciate your feedback we would like the opportunity to investigate this matter and ultimately implement a procedure so this does not occur again.

Posted 1 year ago

“Eurofit Cannock I have used this centre for the last 3 years or so for MOT’s and previously had good service so this most recent visit was disappointing. Pre booked an MOT at 10.15 on Saturday 16th September. Got email confirmation which I took with me. Arrived just after 10 expecting to be done and away around 11 Person on reception told me that yes they had me booked in - at 11.30. Showed him the email confirming the 10.15 appointment which he just ignored and said No its 11.30. Handwritten diary showed my booking with a time which had been scribbled out and 11.30 written next to it - so clearly another job had come in and they had bumped me down the queue without telling me - no missed call or email advising change of time - which would have been ok had i known about it in advance. Was assured they would get the car in ASAP but there were 2 in front of it for MOT’s even though I’d arrived at the time confirmed on the email for my MOT. On returning about an hour later had to go through the whole story again with the same bloke who took my keys off me only an hour earlier. Was made to feel like their changing the time of my pre-confirmed appointment without telling me was my fault. No issues with the actual MOT test but was annoyed at the service and staff attitude. Reception area very tired and stunk of cigarettes. Poor enough experience to make me look elsewhere next time.”

Helpful Report

Posted 1 year ago

“Used to have service & mot every year. Had a clutch fitted last year. Had nothing but trouble. Took car back 3 times. Kept being told flywheel needed. Special type required, about a grand. Haven't been back. Went to a1 Clutches quoted £370 for complete clutch & told flywheel is standard. Never going there again or recommend it.”

Helpful Report

Posted 1 year ago

“NEW Update They cut my clips of the CV joints Rubber on the side I had the repair done And the driver side ,this was OK I now that the clips was perfectly OK as I only just had mot OK if one clip was broken on the side I had repaire as they was working on that side But I took my car to Quickfit and had it on the Ramps guy said look can see where they been messing with clip And did not like the work they did They Sabotage your car for Work to drum up work I have email them and no replies Scam me on price said £180 to £200 Have Guess what the price was £200 Was haveing wheel hub fitted and Bearing as wheel hub had bad nuts and was Crossfeed I brought new nuts my safe as they was trying Scam me £10 for nuts But nuts do come with the hub and bearing free as a kit Then after all that the staff member was trying to put old nuts into the new hub on Purpose I want what fk you doing the new nuts right there He knows that he place them there Just hoping he not damaged the new hub now I Got get the work safely check now And see if they did fit the new Bearing All just scamed me They Kept acting Shady My India friend AJ said they nick parts and items and Sabotage for work there That's why I stop 5hrs watching them Never going bk to be fair Wish I want to other Garage now”

Helpful Report

Posted 1 year ago

“Bad communication Got impression didn’t want to work Saturday as half a day Told no tyre ordered have to rearrange, no tracking machine offline put remarkably available Monday. Did rearrange tyre for Saturday, reception was rude and bordering on aggressive did it reluctantly after finally finding tyre disappointing service won’t use again. Never now the prices either.”

Helpful Report

Posted 1 year ago

“After taking my car every year for several years (MOT and service) and having the odd things done in between. I had an issue with a loud lawnmower/moped type noise coming from the drivers side of the car. I took it to Kwik Fit for a free exhaust check in passing, they couldn’t get to the bottom of the noise in the time but told me I had a fuel leak. Took it in to my usual Eurofit (Wednesfield road) who advised that was incorrect and continued to look at the car in relation to the noise. After taking it back to them on 3/4 occasions (which they advised but only looked under it once) they changed the crankshaft pulley (£320) and when the noise hadn’t gone, said I’d have to wait for the noise to get much louder before they can pin point the issue. Fast forward 3 weeks later, on the recommendation of a family friend I booked in with a Mini breakers out of town who advised that the sound was coming from the auxillary belt tensioner right above the changed pulley and I’d have been better off putting on the full damper kit for an extra £100 (which included the pulley, belt and tensioner all genuine parts) as changing them individually in coming months would work out more expensive. They also confirmed there is a fuel leak so I’d need a new pipe, as well as a turbo intake elbow. None of the above spotted by Eurofit in the several times I’d been or my last MOT and service 2/3 months prior. When I took the non genuine part they’d fitted back to them to organise a refund and explained everything (over £1000 later) they said they couldn’t do anything, sorry for missing the fuel leak and that they’d “sort me out in the future”. Not even an attempt to retain the loyal custom. No offer to even part refund the labour as a gesture of goodwill. … Yes, because of course I’ll bring my car back to you in future, why wouldn’t I Extremely disappointing Eurofit Wednesfield (Wolverhampton road).”

Helpful Report

Posted 1 year ago

“I've used the Bloxwich branch over the past few years without any issues, but this year we had a bad experience. Not sure if this is down to them being too busy (they said they had 50+ cars per day to work on), or new mechanics etc... but we won't consider going back to this branch again. We had an MOT and FULL SERVICE. We needed brakes doing, and otherwise all good... this cost us around £300 total. Within days of coming away, the car was spluttering and juddering and cutting out. We took it back, and a new problem came up within 24 hours that we hadn't have before. We reluctantly accepted it was a coincidence and had piping replaced (over a £100). We took it away, and within a day or so it was juddering again and cutting out. So we took it back, they kept it for days and they charged us again for another problem. We took it away, and then again within days it got really bad. Juddering again, but now also a clunking and roaring sound beneath. We opted AGAINST taking it back to EuroFit, and had another mechanic take a look. He said they have exaggerated some work that was done, and wasn't impressed some things hadn't been found -- especially after a full service AND the 'work' that had been carried out. It is now having a clutch replacement. As I said, we have never had this problem before - but we won't go back to Eurofit again. We will have spent over £1000 on it since taking it in for a routine MOT and SERVICE.”

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Posted 1 year ago

“Bilston Branch failed to solve engine management light problem and after spending £150 sujjested I try Vauxhall agent .Ok for MOt and oil changing.”

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Posted 2 years ago

“I have done an MOT to my 3 years old car and didn't pass because of the front wheel bearing that apparently was doing nois( when wasn't I could hear any noise) and want charge me £255 to fit a new one on. So I decided to bring the car to another garage and the car passed the MOT without any mention about the wheel bearing. This is how to lose a costumer that has always gone there every time for any service and MOT. This is a second problem I had from them. The first time I brought my old car to change disk brakes and pads few days later my tyre burst at the time I was taking the wheel nuts from the tyre I've noticed that they rounded off the wheel nuts and It cost me £80 to take it off. The only ones that touched the tyres have been them. But that is another story.”

Helpful Report

Posted 2 years ago

“Very poor after care service. While returning my car for a repair that should have been picked up, waiting in reception a customer came back with a car he had returned repair twice before. 😔 Very uncomfortable conversation with a room full of customers. Another customer, who had booked an appointment, had to wait, had to leave, as she had to pick children (another disappointed customer). Having waited for some time, for a sensor light to be turned of.... as soon as I left the garage the light came back on. Another very disappointed customer. Had to return to the garage. Won’t use this company again.”

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Posted 2 years ago

“Waiting time”

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Posted 2 years ago

Eurofit Autocentres is rated 4.6 based on 1,585 reviews