Anonymous
After taking my car every year for several years (MOT and service) and having the odd things done in between. I had an issue with a loud lawnmower/moped type noise coming from the drivers side of the car. I took it to Kwik Fit for a free exhaust check in passing, they couldn’t get to the bottom of the noise in the time but told me I had a fuel leak. Took it in to my usual Eurofit (Wednesfield road) who advised that was incorrect and continued to look at the car in relation to the noise. After taking it back to them on 3/4 occasions (which they advised but only looked under it once) they changed the crankshaft pulley (£320) and when the noise hadn’t gone, said I’d have to wait for the noise to get much louder before they can pin point the issue. Fast forward 3 weeks later, on the recommendation of a family friend I booked in with a Mini breakers out of town who advised that the sound was coming from the auxillary belt tensioner right above the changed pulley and I’d have been better off putting on the full damper kit for an extra £100 (which included the pulley, belt and tensioner all genuine parts) as changing them individually in coming months would work out more expensive. They also confirmed there is a fuel leak so I’d need a new pipe, as well as a turbo intake elbow. None of the above spotted by Eurofit in the several times I’d been or my last MOT and service 2/3 months prior. When I took the non genuine part they’d fitted back to them to organise a refund and explained everything (over £1000 later) they said they couldn’t do anything, sorry for missing the fuel leak and that they’d “sort me out in the future”. Not even an attempt to retain the loyal custom. No offer to even part refund the labour as a gesture of goodwill. … Yes, because of course I’ll bring my car back to you in future, why wouldn’t I Extremely disappointing Eurofit Wednesfield (Wolverhampton road).
9 months ago
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Eurofit Autocentres has a 4.6 average rating from 1,470 reviews

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