This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Having identified major problems with my car during a routine service, and having received my permission to rectify them, the work was carried out well within the timescale that I asked for that day. I was very impressed with their willingness to complete the work that day."
"Quick efficient and a good price."
"Price and selection of tyres."
"Easy to book appointment online. Car returned all done in a timely manner. Great service. Really friendly and reliable. Would recommend 100%."
"Not the cheapest of places but can fit you in quick and are honest"
"Eurofit always provide me with a first class service and the staff are always helpful and friendly.
Eurofits prices are ways very competitive.
I have used eurofit several times and always get a 5* service."
"looked on line for tyres for my fiesta eurofit was the best priced for my size checked the centre online and it said £45.90 which was great went to he centre and was charged £50 a tyre and then the computer would not work so no receipt was printed can you come back later he said so i phoned twice yes its working he said so i went back and still not working properly so he scanned a copy with no invoice number on it feel abit let down at this moment not a happy customer"
"Had a service on my daughters corsa . Excellent service from all the staff at the Cannock branch . Very professional and knowledgeable. Would recommend to all of my friends."
"Swift service for my MOT, keeping you informed all the way through"
"Felt badly let down by the online service. After booking an appointment online for two new tyres I realised the next day that I had not received an e mail confirmation. When I rang the tyre centre they advised that they did not have the tyres. The person I spoke to was so matter of fact, no apology, no advice on what I could do just that there was no pint in me turning up for my ore arranged appointment. Three weeks letter I received an e mail acknowledgement of my appointment which had already passed but presumably because the tyres were in stock. In the end I went to Kwik Fit who gave an excellent next day service. I will use them again in the future."
I have investigated your concern first of all I would like to apologise for the misunderstanding.
The online delivery of tyres is not available on Saturday hence the reason why didn't receive the confirmation. The Manager did offer you a alternative, however you wanted a specific brand which we don't carry. I have explained you have raised complaint, hes aplogised for the inconvence and was disappointed at your dissatisfaction.
Posted 2 weeks ago
"great service very friendly and happy staff"
"Good service but didn't ring to say car was ready when they said they would."
"As ever great value and great service. Sorted me out at short notice and got me back on the road."
"The best team. Really good work. Keep it like that."
"Booked in for 11:30 on a Tuesday morning to have 4 tyres fitted which took them until about 12:50 to fit. When the car was finally done they had gotten oil in my foot well as they didn't use anything to protect my carpet."
Sincerely apologise for the inconvenience, please contact the Head office (01902 404045) and ask for Stuart at customer services the issue will be rectified immediately.
Customer Service Manager
Posted 1 month ago
"Booked on line...easy. Staff helpful and polite."
"Excellent service would come again"
"Easy to book and excellent service and communication"
"Honest service at a good price."
"Unfortunately I've booked myself to the wrong centre. When I've turned up, staff on reception were very kind and professional. Cancelled my appointment at the other centre and booked me in for the next day."