Eurofit Autocentres Reviews

4.6 Rating 1,467 Reviews
90 %
of reviewers recommend Eurofit Autocentres
4.6
Based on 1,467 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Eurofit Autocentres Reviews
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Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023
Anonymous
Eurofit Autocentres 5 star review on 16th November 2022
Ali
Eurofit Autocentres 5 star review on 22nd February 2021
Mr Hughes
Eurofit Autocentres 1 star review on 9th October 2020
Anonymous
Eurofit Autocentres 5 star review on 9th October 2020
Mr Hughes
Anonymous
Anonymous  // 01/01/2019
Excellent service at bilston
Helpful Report
Posted 4 years ago
Beware new drivers, my Son has an insurance black box fitted on the car. After picking the car up from the garage after it’s MOT/Service. The Insurance flagged up the car had been used on the day taken to three various locations and three broken speed warnings, I understand a test drive and obviously have no problems with that but speeding!!!! Also no response from customer services, very poor so save yourself all the hard work if you are trying to keep your insurance percentages up to lower your insurance cost. This can’t be the first car Eurofit have worked on with a black box either so they should know better about location tracking never mind the speeding!!!
Helpful Report
Posted 1 year ago
Took a vehicle there for repair, they damaged it when they took it out to test ? No resolution? Like a muppet I then took my daughters car there and they quoted for work that didn’t need doing £250 , however they weren’t aware that we had got the RAC out the night before, so their diagnosis rung alarm bells , took it to another garage who were brilliant, the issue was the brakes not new springs as they had stated! They would have done a job that was not needed which I thought was illegal? and then either charged again for another repair on the brakes or sent the car out with dangerous brakes. Either way it is shocking! We made a formal complaint which has taken months to even get a response. Their response was that they were sorry but no solution to correct and compensation for the damage caused for the van ( which we had to repair at our cost ) and no solution to the disgusting way their staff behaved . Do not use this company, you will unfortunately be sorry if you do
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Posted 3 years ago
OMG what a fantastic service I have received from Eurofit Gorsebrook Lane these past 2 days.. booked my car in for MOT was panicking to get there due to my son and mine health issues (we’re classed has highly vulnerable due to this dreaded virus) Tanya reassured me not to stress as they would collect my car carry out the rest and return it to me and she also later in the day phoned and asked if she could go shopping for me and my 2 children as I couldn’t leave the house.. what amazing thoughtful lovely caring people we have in our community.. thank you all from the bottom of my heart for all of you at Eurofit for this service you provide up and above what is expected from you guys.. take care and I will definitely be back for any further work my car requires and of course when this pandemic is over will pop in and say hi.. thank you so much again you lovely kind caring people each one of you.. stay safe ❤️❤️❤️❤️
Helpful Report
Posted 4 years ago
Booked in for a service and MOT. Came out with no handbrake although it 'passed' the MOT. Took it back in for them to spend the next 3 days adjusting the handbrake although advising it now makes a loud noise when driving as well. Told me it was fixed for 3 days, went to collect it every evening and having to return it back in after 5 mins of driving it around. Now tell me its the bearing, the side they didn't fix. although it passed the service and MOT without this being spotted? (and no noise before I took it in) they now expect me to pay out for the new bearing. Awful- never ever using the garage again and don't trust to drive my car around. thanks eurofit Dunstall!! :(
Helpful Report
Posted 8 years ago
Highly advise using euro fit halesfield Was quoted £360 for some new brush suspension on both front of my car after finding out from Kieron he said quote me much cheaper and strongly advised not to use this other garage I had been quoted by work was completed same day and also now gained loyal customer like me. Not only is garage honest they are fair pricing and very friendly. Words don’t do justice for the work they did today
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Posted 11 months ago
Had my polo M.O.T service done, well mannered, polite customer service and very efficient. Winning formula
Helpful Report
Posted 1 year ago
I emailed hello@eurofitautocentres.co.uk before posting this review as thought I'd give them chance to look in to my issue but disappointingly never got a response. So here's my recent experience. I recently went for a wheel alignment at your Wolverhampton Branch in Gorsebrook Rd. I'm not sure if you've got an issue with you alignment machine or if its a training issue but please read at about my recent experience below. Last Saturday morning I went for a wheel alignment. The service receptionist confirmed the alignment was out on my car so I authorised the mechanic to make some adjustments. After paying and taking the car home I noticed the steering was off to the right. I took it back and after a long wait, the mechanic made some further adjustments, I took the car for another drive and the steering wheel was even more off to the right. By this time it was midday and 3 hours had passed since I had arrived at the garage at 9am. After all the waiting around and steering alignment issues I decided I'd lost confidence in the mechanic to get it right. Whilst driving home on the off chance I went past another garage advertising alignment checks, so popped in just to get there opinion and to double check the alignment was correct. The other garage confirmed it was misaligned. They spent 10mins adjusting and the steering is now perfect. Please see a picture attached of the alignment from the other garage straight after visiting eurofit. Annoyingly I wasn’t offered a before and after print out by eurofit so I am unable to see what was adjusted. So I'm not too sure if you've got an issue with your alignment machine or if its training issue but clearly something is wrong. I wasted several hours Saturday morning and the end result was a misaligned car and £30 lighter.
Helpful Report
Posted 1 year ago
Excellent customer service, very friendly staff. Went through all options of tyres and advised in detail. Highly recommend, definitely use again. Jason and the team are a credit to Eurofit
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Posted 1 year ago
Great service. Diagnosed problem very quickly. After completion of original work, cruise control didnt work, they were quick enough to get it booked in at VW to fix this. Thank you. Excellent customer service
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Posted 1 year ago
Great customer service nice friendly people and good deals
Helpful Report
Posted 1 year ago
bloxwich eurofit avoid terrible attitude not bothered to ring me back when told they would had to go to another garage who fixed my car same day , badly managed place they was sitting at the desk laughing on there phone while 2 other people are trying to fix cars joke avoid
Helpful Report
Posted 1 year ago
Zaf at Stafford Road was on point with customer service helping every step of the way** after being let down 2 days in a row by eutofit gorsebrooke road drspite repeatedly being told they was coming to look**with updates and was polite and worked fast & efficient Very grateful for the help Love this garage always bring my car here
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Posted 1 year ago
Fitted 2 new tyres for me. One proved very difficult but good natured perseverance brought success, much to my relief. Well done!
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Posted 2 years ago
I went in to the Stafford park branch this week and it was so much better then my last experience there, the new lad (Kevin) in reception seems to have it so much more organised now and is very calm under alot of pressure. Great customer service and he is very knowledgable about the trade. Well done everyone at Stafford park
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Posted 3 years ago
Took my car in for its MOT after using someone else for years, fast, efficient, nice clean, warm area to wait whilst car was MOT’d. Kept updated throughout by Kev Whyte, great service, will be recommending to friends and family.
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Posted 3 years ago
Friendly service which put me at ease. Thank you so much for making the MOT process and subsequent repairs, so easy. It was a pleasure to use your garage and I would highly recommend to my friends.
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Posted 5 years ago
Outstanding. First time I've used them, but cannot see me going anywhere else now. Excellent price. Helpful and knowledgeable staff. Great service, full stop.
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Posted 7 years ago
Amazing service…I was in a panic and didn’t think there was any chance of fixing the issue with my car on a Saturday. However, when I told them I needed to drive home to London tomorrow they pulled out all the stops, diagnosed the problem and fixed it on the same day. I am so grateful! Can’t rate them highly enough!!
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Posted 1 week ago
First time I've used the Stafford Eurofit Autocentre. Friendly service and good communication on the issues raised from MOT. These were resolved quickly and for a reasonable cost. Will be using again.
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Posted 4 weeks ago
Eurofit Autocentres is rated 4.6 based on 1,467 reviews