Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.73

4.7 Rating 4,071 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 28th May 2025

Mark H

Ergonomic Designs Bathrooms 5 star review on 27th May 2025

Christine G

Lorenzo C

Ergonomic Designs Bathrooms 5 star review on 22nd May 2025

Karla W

Ergonomic Designs Bathrooms 5 star review on 21st May 2025

Paul A

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice, Great price, Great service....refreshing, thanks 😊”

Helpful Report

Posted 2 months ago

“The delivery was one day later than stated when purchased,even though you stated that you try to deliver before that date”

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Posted 2 months ago

“Instructions are a nightmare to understand. Small seal needs to be straight not curled it took hours to fit. Nice looking but should come with a better instruction manual.”

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Posted 2 months ago

“I’m always a bit hesitant ordering from a company I haven’t heard off before but I was pleasantly surprised, from selection choice, ordering, delivery, and the quality of the products everything was great. To top it off they had a sale and were significantly cheaper on the bathroom accessories we ordered versus everywhere else. Will definitely order from them again..”

Helpful Report

Posted 2 months ago

“Vanity chipped within 2 weeks of it being installed. Asked if I could order a replacement worktop and trying to charge me £100 for new worktop plus £89 for delivery!! I don’t recommended”

Ergonomic Designs Bathrooms 1 star review on 20th March 2025

Helpful Report

Posted 2 months ago

Hi, I am sorry you have felt the need to leave this review we have done everything possible to get you sorted. I am sorry you have chipped your new worktop however we have no control over this. The replacement worktop quoted at the £89 delivery is the like for like version for what you had and does need to be sent with a fragile goods courier as it would not arrive whole if we sent it with a parcel courier, this delivery charge is the same as what you paid on your original order due to your postcode. We have offered you an alternative less fragile worktop, that can be sent with a parcel courier, in which case this delivery charge would just be £6.50. We have also advised that you would be able to source a replacement work top locally if the delivery options don't work for you. I do feel this review is unfair and does not come close to reflecting the whole picture and the options we have offered to get this resolved for you. I am unsure what more we can do to try and help you. kind regards Ergonomic Designs

Posted 2 months ago

“Quick delivery and product looks good”

Helpful Report

Posted 2 months ago

“Tara was amazing 🙌🙌 We used instagram to connect about a shower mixer we bought from these guys 15yrs ago. They still had spares and they arrived well packed and promptly. Excellent customer service.😀😀”

Helpful Report

Posted 2 months ago

“The product was missing an item and I can’t contact you to get it sorted out because you don’t have a phone line”

Helpful Report

Posted 2 months ago

Good Morning, Thank you for the review, apologies the work top was missing, this was an issue the couriers end and I can see we have resolved this for you as quickly as possible. Kind regards Ergonomic Designs

Posted 1 month ago

“excellent work”

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Posted 2 months ago

“Arrived promptly, exactly as described, love the look.”

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Posted 2 months ago

“Very happy with the response I had from virtual talk also the delivery time is above and beyond”

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Posted 2 months ago

“Easy to use Web site, had what I needed at a great price and delivered it on the day requested. Top banana!”

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Posted 2 months ago

“First time I've used Ergonomic designs. Had the tap I wanted at a very competitive price. It arrived on time and well packaged. Excellent service all round.”

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Posted 2 months ago

“Tap arrived safely and was a 1st class product. Still installed but should be good”

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Posted 2 months ago

“Fast Delivery Great Service and great Customer service by phone”

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Posted 2 months ago

“Just a few days between ordering and delivery, so excellent service. Will definitely use again if requiring similar products.”

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Posted 2 months ago

“Excellent service, received parcel within a couple of days, well packaged and product looks good but yet to be fitted”

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Posted 2 months ago

“A highly recommended seller. Very good prices.”

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Posted 3 months ago

“Delivery was very quick, however it was delivered damaged. Reported the damage by phoning and then sending an email with images of damage only to be asked to send pre images as initial ones were not good enough.”

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Posted 3 months ago

“Nice product. Look forward to getting it fitted”

Helpful Report

Posted 3 months ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,071 reviews