Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,362 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 6th December 2025

Sam S

Philip S

276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although not yet fitted, the vanity unit looks good but the delivery came with the handle for the unit missing. I did raise the issue within the 48 hour window and have sin e had the issue resolved. However, when I raised the issue, I did not get an apology at all. Fora company that prides itself on customer service this unacceptable. When I didn't get a response to by email proof I sent, I used the we chat service to be told, a ticket has been raised, in affect, you will have to wait. Again, no apology. If any senior management would like to reach out feel free to, this is not what good customer service should like. When you have messaged up, a simple sorry does matter.”

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Posted 1 month ago

“Prompt delivery, well packaged, easy to install with adjustable connectors and works really well, great!.”

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Posted 1 month ago

“Excellent, very quick delivery and quality product”

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Posted 1 month ago

“Great company offering good variety of bathroom accessories at very competitive prices. Items always received well packaged and as described. Prompt delivery service too with good communication throughout”

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Posted 1 month ago

“Sold me poor quality item and no compensation offered at all. In less than 2 days all the hinges were rusty despite me confirming that there was no water leak nothing.”

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Posted 1 month ago

“WARNING - Do not buy anything from here they have sent faulty products and have charge me 60 pounds next day delivery even though the item is faulty and now will have to be delayed til next week after I spoke to the suppliers. They pushing the delivery cost as a supplier issue while I talked to the supplier and they said that it was an ergonomics issue. So I've not got a product on time still charged 60 pounds and being refused a refund or compensation for the delay.”

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Posted 1 month ago

“Item ordered good comunication and delivered on time”

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Posted 1 month ago

“Used before, so knew it would be a good service and quality products, thanks !”

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Posted 1 month ago

“Good range. Easy ordering and quick delivery. Had problem with monitoring delivery lorry progress but that could just be me. Lorry did however arrive at the time stated in the message received on the morning of delivery. Very pleasant and helpful driver.”

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Posted 1 month ago

“Extremely quick delivery, within a couple of days. Haven't installed my order yet but it looks identical to the photographs, even the colour matches. Really nice design, modern but classy. Got at a good value price, thanks”

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Posted 1 month ago

“Good service prompt delivery quality items”

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Posted 1 month ago

“Easy tp place the order. Fast delivery. Looks good quality.”

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Posted 1 month ago

“Excellent service fast delivery. Shower valve now waiting to be fitted Thank you”

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Posted 1 month ago

“Good product, well priced. Delivery spot on time and quick so no complaints whatsoever. Also answered a question very promptly so customer service excellent”

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Posted 1 month ago

“Obsessed with my new combined Odesa combined vanity unit! Incredible quality and the colour of the wood is lovely. Builder commented on how amazed he was at the quality for the great price. Would recommend Ergonomic Designs to anyone.”

Ergonomic Designs Bathrooms 5 star review on 22nd October 2025

Helpful Report

Posted 1 month ago

“Was very impressed with the customer service,put my mind at rest on the delivery date. Quality of the products we purchased was very good. Overall can't fault service,thank you. Callum Hamnett”

Ergonomic Designs Bathrooms 5 star review on 21st October 2025

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Posted 1 month ago

“Very good service , love my taps ! Good communication .”

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Posted 1 month ago

“First class service and product's.”

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Posted 1 month ago

“Great easy process for ordering from your website. Delivery driver was very helpful Great value good quality product.”

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Posted 1 month ago

“Very quick turnaround a shame that we missed the first delivery but all good now”

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Posted 1 month ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,362 reviews