Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,267 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,267 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 21st October 2025

Callum H

Ergonomic Designs Bathrooms 5 star review on 19th October 2025

Tim L

Rebecca N

Ergonomic Designs Bathrooms 5 star review on 17th October 2025

Lorraine S

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant delivery driver”

Helpful Report

Posted 1 week ago

“Item not yet received because of order/delivery glitches. I won't have the item for 2 more weeks now due to work commitments. Odd delivery update email from a staff member called 'Beth' with no work/company e-signature. I suggested including a clear reference to the company in future emails and she rudely replied it wasn't needed as the order number was referenced and her email can be checked to see sender details. I shouldn't have to dig into an order number (when making lots of orders) or an email from a firm's representative. Poor, rude, unprofessional response. Take the constructive point.”

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Posted 1 week ago

“Great service as always!”

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Posted 1 week ago

“Very pleased nice east service and very fast delivery”

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Posted 1 week ago

“Excellent service ordering was easy customer service responded to my query very quickly”

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Posted 1 week ago

“Smooth transition and buying process, products as described and good quality. Delivery 1 day earlier than planned. Prices very competitive, highly recommend! Thank you.”

Ergonomic Designs Bathrooms 5 star review on 12th October 2025

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Posted 1 week ago

“Great price. Item delivered ahead of scheduled direct from Frontline. Will definitely buy from them again when I need bathroom products.”

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Posted 1 week ago

“We didn’t recieve it yet”

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Posted 1 week ago

“Delivered promptly, well packaged”

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Posted 1 week ago

“Excellent service speedy delivery with plenty of updates will be using again, highly recommend.”

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Posted 1 week ago

“Great service very professional”

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Posted 1 week ago

“Prompt and very helpful and professional”

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Posted 2 weeks ago

“There was no receipt/invoice forwarded to me on email. Also no paper copy of the item ordered and the length of guarantee. It's as if you don't want me to know!”

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Posted 2 weeks ago

“My order was due to be delivered on Thursday 2nd October and was given a message to say it was out for delivery with an ETA. I made sure I was home to take the delivery but it never arrived. It didn’t arrive the next day either and was told the courier company would contact me direct. No delivery on the Saturday and no contact. I have now had to delay my tradespeople as I don’t know when the goods will be delivered.”

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Posted 2 weeks ago

“This was delivered yesterday it’s still in wrappings. I appears to be fully intact. However until it’s unpacked and fitted by the building team. I cannot say anything else, The delivery man was polite and carried the boxes into the hallway of the house.”

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Posted 2 weeks ago

“Fast delivery, perfect item as per description”

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Posted 2 weeks ago

“The bath was delivered the next day as promised. The delivery was very reasonable. The customer service was fantastic.”

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Posted 2 weeks ago

“To be honest I won't be fitting the panels for a couple of weeks but if the delivery service is anything to go by the rest will be just as good 👍”

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Posted 2 weeks ago

“Great products! I dropped a star because we had to make sure we were home to accept the delivery. We were given a time slot but when in the middle of the day it disrupts everything. We had to give a pin number to the driver to enable us to have the delivery. The DPD delivery driver had other parcels which didn't require us having to be in to give the pin. We've got building work going on for our renovation so we try to escape from the house”

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Posted 2 weeks ago

“I am amazed by Ergonomic Designs,I had an email within possibly the first hour of my purchasing the product telling me my order was being dispatched! Wow how fast is that!! And that it was tracked,and sure enough the following morning I had confirmation from the courier that it would be arriving between 12 to 1.30. Bang on 12 it was in my possession, brilliantly packaged and everything inside as described. Absolutely amazing 5 star service from the start to finish, Well done Ergonomic Designs. 👏👏”

Helpful Report

Posted 3 weeks ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,267 reviews