Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,301 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 4 star review on 4th November 2025

259

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a fluted oak vanity unit, product is great quality, looks gorgeous! Delivery was super quick next day was here. Had an enquiry from them before ordering and also during installation and both times they answered my question instantly on the website live chat and quickly also on email, great customer service and great product!”

Ergonomic Designs Bathrooms 5 star review on 8th November 2024

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Posted 11 months ago

“Provided a fast and efficient service delivering the correct part in good order. 👍”

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Posted 11 hours ago

“They had the replacement cystern that I needed in came quickly, has been fitted and works well. The instructions with it were useful. Great just what you want”

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Posted 2 days ago

“The quality of my vanity unit was fantastic fir the money I paid”

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Posted 3 days ago

“Excellent , Even delivered early”

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Posted 3 days ago

“Nice Service and fast delivery”

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Posted 3 days ago

“Great design and fantastic next day delivery. Super pleased so far!!”

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Posted 4 days ago

“Delivered packages with a combined weight of 84kg and expected the purchaser to help lift into property. It should not be expected that the purchaser to undertake the task. The purchaser had an injury and it was made worse by this task. Manning of courier should be reflect the products being delivered.”

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Posted 4 days ago

“Excellent service hopefully when the products arrive the quality will be as good.”

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Posted 4 days ago

“Excellent service and very competitive with price.”

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Posted 4 days ago

“Thank u very efficient and product arrived when u said it would so double thank u”

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Posted 5 days ago

“Process was so easy and delivery was 2 days. I ordered wrong thing and the customer service was excellent and sorted quickly. The products were good quality and would order from again.”

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Posted 6 days ago

“Excellent service from placing to receiving the order. Driver was fabulous as I have Parkinson's and I had the first of his deliveries. Thank you Trudi Phoenix”

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Posted 6 days ago

“I ordered an item only to be told the following day that it was not available due to an error on your part. I then had to order an item twice the price. I notice the original item is still being advertised. Not a pleasant experience from this end.”

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Posted 6 days ago

“Good website, Faster delivery than expected, product well packaged”

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Posted 1 week ago

“My item was carefully packaged, and delivered on time”

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Posted 1 week ago

“Lovely item, super fast delivery, cant fault the excellent service”

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Posted 1 week ago

“Goods arrived sooner than estimated with thanks. VitrA V care P”

Ergonomic Designs Bathrooms 5 star review on 27th October 2025

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Posted 1 week ago

“I ordered a new bathroom basin mono tap from Ergonomic Designs and I am delighted with the quality of the tap. I haven't fitted it yet, but based on the quality I have no doubt it will be fine”

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Posted 1 week ago

“Rapid delivery and a quality product”

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Posted 1 week ago

“Although not yet fitted, the vanity unit looks good but the delivery came with the handle for the unit missing. I did raise the issue within the 48 hour window and have sin e had the issue resolved. However, when I raised the issue, I did not get an apology at all. Fora company that prides itself on customer service this unacceptable. When I didn't get a response to by email proof I sent, I used the we chat service to be told, a ticket has been raised, in affect, you will have to wait. Again, no apology. If any senior management would like to reach out feel free to, this is not what good customer service should like. When you have messaged up, a simple sorry does matter.”

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Posted 1 week ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,301 reviews