Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,268 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,268 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 21st October 2025

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Ergonomic Designs Bathrooms 5 star review on 19th October 2025

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Ergonomic Designs Bathrooms 5 star review on 17th October 2025

Lorraine S

242

Anonymous

Anonymous // 01/01/2019

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“I am amazed by Ergonomic Designs,I had an email within possibly the first hour of my purchasing the product telling me my order was being dispatched! Wow how fast is that!! And that it was tracked,and sure enough the following morning I had confirmation from the courier that it would be arriving between 12 to 1.30. Bang on 12 it was in my possession, brilliantly packaged and everything inside as described. Absolutely amazing 5 star service from the start to finish, Well done Ergonomic Designs. 👏👏”

Helpful Report

Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

“Ordered a few RAK bathroom items online. Realised one was the wrong code and when contacted this was very efficiently resolved by the team. Super customer service and prompt delivery. Thank You”

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Posted 3 weeks ago

“Excellent service and delivered on time by a most helpful and polite gentleman. First class.”

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Posted 3 weeks ago

“Was looking for a replacement loo seat, when this company came up. Was able to order with complete ease and delighted to receive item the next day! Seat very well packaged and now in position! Thank you very much and pleased to recommend yourselves.”

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Posted 3 weeks ago

“Delivery was fast but wrong items were delivered and no one is responding to us about it to get the issue resolved”

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Posted 3 weeks ago

“Very pleased with my purchase. The description online was very good and the delivery was ahead of the scheduled date.”

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Posted 3 weeks ago

“i bouhgt a vanity unit it is so classy and good quality”

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Posted 3 weeks ago

“Be careful, make sure you scroll through the full item listing as they like to include things on photographs but aren't included in the actual purchase. Complained to them to no avail. To be fair, the description does have the caveat BUT it is after the "Add to Cart" button so who goes past that? So, my advice, BE CAREFUL.....”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review. I am sorry you feel the need to leave this however, we have responded to you timely and politely each time and offered to resolve the situation by collecting the item for a full refund. To explain the situation a little more, the toilet pan in the photo was not included with the toilet unit, neither was the cistern, the toilet brush, the toilet roll holder etc and these were all pictured but there has been no complaint these were not included. The description is indeed below the add to cart button, when purchasing online its always best to read the advert to check for suitability and expectation etc, the way the website is laid out, the only things above the add to cart button are the title and price, there is no details regarding the product specification above this, it is all below, as well as a short description clearly detailing what is and isnt included, there is also a full specification list specifically detailing that no the toilet is not included. I am sorry we have not been able to resolve this in this instance, i am not sure what more we could do, we have listed the product accurately and we have then offered to collect free of charge to resolve this for you if you were not happy with it.

Posted 3 weeks ago

“Very prompt great service”

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Posted 3 weeks ago

“the only online bathroom supplier (per my experience)that has a responsive customer help line .....”

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Posted 3 weeks ago

“quick delivery, beautiful design and good price”

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Posted 3 weeks ago

“I called supplier to find out when item would be next in stock. They advised it would be back in stock end of the week. Ordered item on Friday delivered on the Monday received email advising time ; delivered as per email really pleased with purchase many thanks.”

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Posted 1 month ago

“Happy with the product, great quality and fast delivery”

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Posted 1 month ago

“Great quality items. Great delivery service, on time, pleasant delivery man”

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Posted 1 month ago

“Was easy to order and arrived at the time given”

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Posted 1 month ago

“Very good service would use thus company again”

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Posted 1 month ago

“Good value for money. Looks expensive. Not been fitted yet but looks great!”

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Posted 1 month ago

“Excellent service and delivered on time as promised”

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Posted 1 month ago

“Excellent, very happy with all items. Nice finish and ideal for my small bathroom exactly what I needed. Thank you I’m sure I’ll be shopping with you again.”

Helpful Report

Posted 1 month ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,268 reviews