Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.19

4.2 Rating 3,485 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value cover considering it includes home start and I have renewed with them. However be careful of exclusions. Last year I left my lights on when out for a meal. When I returned the battery was flat and the car wouldn't start. Despite have 4 children with me, refused to help due to it being "my fault".”

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(11/02/2015) - Posted 9 years ago

“The 2 gentlemen I spoke to at the call centre were excellent & kept me informed as much as they could. The gentleman who came out to the call out was excellent too, friendly & helpful. The reason I have just gave a normal marking & not very good is the time it took from the initial telephone call to the time the actual breakdown rescue truck arrived which was 2 hours in total. The fact that I was told I had to stay with the car as if the rescue truck turned up & no one was there I would be charged for the call out. Since I had my 6 year old son with me & had to keep him occupied all that time, where I could have gone back into the restaurant of the car park I was stuck in would have been better. I cannot see why I could not be given a call when the breakdown rescue truck was 5 - 10 minutes away.”

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(28/11/2014) - Posted 9 years ago

“As of yet i have not called upon 2gether breakdown cover for assistance, so i cannot give any star rating,s. so therefore my feedback is very limited.”

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(01/12/2014) - Posted 9 years ago

“Gladly I hav;nt needed your services yet. Pete”

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(31/08/2014) - Posted 9 years ago

“I have never used this service as my car has never needed it. Please make sure this policy is not renewed as the car is going to sold.”

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(29/09/2014) - Posted 9 years ago

“Not used service as yet. Just like to say admin side is a lot to be desired. My wife got a quote. When she hadn't decided, your company contacted her email and offered her a further discount. She took the offer then was told that this was for original quote, which was actually done by me on my email address (different) Not her quote which was a little cheaper anyway. Not impressed. Was told it would be passed on to someone else who would be in touch. After several days nothing heard, so my wife contacted yourselves again.. Still no reply. NOT A GOOD CUSTOMER SERVICDE I fear.”

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(28/01/2015) - Posted 9 years ago

“have not had to use”

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(12/10/2014) - Posted 9 years ago

“web page not easy to use and on line long in more like you do your money easyer lay out bee beter”

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(15/06/2015) - Posted 9 years ago

“As an octogenarian on the far side of the 'dividing' line I use my car infrequently so have, fortunately, had no cause to use your services. I'm hoping it will remain thus! Good luck with your venture.”

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(12/09/2014) - Posted 9 years ago

“I can only give you a review when I see how you perform in the unfortunate event of having to make a claim.”

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(02/06/2015) - Posted 9 years ago

“Since joining you iv never received any paper work or a card to have in my purse with your phone number on or membership number so If I broke down I'd hav to call directory to get hold of you”

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(30/11/2014) - Posted 9 years ago

“As I have only used this once, for my service last August, I cannot give an accurate overall rating or much of a feedback! For the same reason, I also cannot submit this survey without rating above it has to be "normal".”

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(19/12/2014) - Posted 9 years ago

“i am sorry to disappoint, as i have had no cause or reason to make use of the policy i paid for i have no experiences of the response,help,service i received. A break down policy can only be judged surely when you have broken down and called on the services you hope are standing by to assist you. lets be honest, you could turn up if you felt like it, do nothing,wave goodbye, what recousre would the policy holder have?? hes still broken down and in trouble!! and that could be in another country. surely the only people you need to be canvasing regards reviews are those that have reason to comment. mr ramshaw. Very attentive and customer motivated company.”

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(06/10/2014) - Posted 9 years ago

“Beware. Your cover is suspended if they help you with a battery fault untill you provide them with proof of a new battery of a full assessment. When I had a second fault they did not help. With so many options think carefully before choosing this one”

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(20/12/2014) - Posted 9 years ago

“Who knows until cover is invoked”

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(03/06/2015) - Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,485 reviews