Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.19

4.2 Rating 3,485 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lot of opt outs but fair enough for the price”

Helpful Report

(17/07/15) - Posted 9 years ago

“Cheaper online than excepting renewal”

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(14/07/15) - Posted 9 years ago

“When we read the policy document, which was only available after we purchased the policy, it was evident that the cover was not suitable and as such we would like to cancel the policy No 3936576.”

Helpful Report

(15/07/15) - Posted 9 years ago

Ms Woodward, Thank you for your comments. It is unfortunate that the cover we offer is not suitable for your requirements, however as with all of our policies, the full policy wording would have been available to you prior to purchase. On this occasion, with the policy being bought via Compare the Market, within their portal under the 'More Details' section, this is where you would have found the full wording prior to purchase. Kind Regards The 2Gether Motor Breakdown Team

Posted 9 years ago

“I have only just taken out the cover. Found the website difficult in that I was not sure what was being covered and what the conditions were.”

Helpful Report

(17/07/15) - Posted 9 years ago

“Have only just joined so I would not know how good it is.Do I get my details in the post.I rang last night and was on the phone for 5mins.In the end I hung up as I dont know if 1945 is a exspensive call line.Thank you. MR J PATERSON.”

Helpful Report

(13/07/15) - Posted 9 years ago

“I would have left 5* (very good) but I was left a little confused. when I paid for the policy I got no conformation at all so I didn't know if I had paid for it or not. I had an e mail today to confirm it but I was expecting one straight after paying. Also I am confused about the policy paperwork as there is nothing telling me if I have to download the policy or you send it by post. if you were a little more informative I would have given 5*”

Helpful Report

(11/07/2015) - Posted 9 years ago

“Hello, I cant write a review as Ive not has service ..yet. I am concerned ive been sent two policies hope Ive not been charged twice. P Coxon #3908623”

Helpful Report

(09/07/15) - Posted 9 years ago

Ms Coxon, Thank you for your comments. Rest assured you have not been charged twice. Our email system just making doubly sure that you got your documents! Kind Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“I didn't use yet..”

Helpful Report

(04/06/2015) - Posted 9 years ago

“When trying to purchase online I did experience some problems which led to me being charged twice. I had to ring to sort. Product and price seem good.”

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(08/07/15) - Posted 9 years ago

“still waiting for policy details.after 3 days of purchase.”

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(05/07/2015) - Posted 9 years ago

“The website form is not as user friendly as others and you had to download loads of pages to see what you were actually getting for your money”

Helpful Report

(06/07/2015) - Posted 9 years ago

“Seems good value for money but the policy doesn't start for a fortnight so time will tell. I'll know better just how good they are in a year's time.”

Helpful Report

(04/07/2015) - Posted 9 years ago

“As yet, I've had no reason to call on your assistance, so cannot make a sensible comment”

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(03/09/2014) - Posted 9 years ago

“First time of using and can't comment on recovery until I break down, paperwork response good.”

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(02/06/2015) - Posted 9 years ago

“been with green flag for many years but as they wouldn't sign me in unless I agreed to automatic payment for July 2016/17 I decided to try you so hope i'm not going to be disappointed. I haven't had to call out for many, many years.”

Helpful Report

(01/07/2015) - Posted 9 years ago

“Although you can obtain a quote online, you cannot complete and pay online which is annoying, but when I got through to the company, the process was very quick and documentation sent immediately.”

Helpful Report

(01/07/2015) - Posted 9 years ago

“As my renewal car insurance did not have a breakdown cover this year, I was looking for a cheap breakdown cover. It was simply by a chance that I came across 2gether breakdown cover. The great thing about 2gether is that they do 'pay as you claim' policy! I had never come across this type of policy befor, and over the past 25 years or so I've been coughing out £30 -£50 for the road assisstance service recovery policies with all the other major breakdown service providers. Receiving a quote took only few seconds. However, as I did not needed the cover immediately, I waited a few weeks before taking out the cover. AT the time of taking out the cover, I was unable to login to my account and so I send an email to 2gether. But I did not hear from them either by email or a phone! Eventually, I managed to login to my account and took out the cover. All the cover documents available in my account within a few seconds, which I downloaded to my harddrive for glance over and for future reference. As I have only taken out the cover recently and not needed to call out the rescue service, I'm unable to comment on their customer service and their rescue service. But so far I'm happy!”

Helpful Report

(01/07/2015) - Posted 9 years ago

“Took over two hours to arrive which was excessive. Nice recovery driver and very helpful. Rather than using one major breakdown service in the region it would benefit from using more local garages to speed up waiting times. But that is my only concern. Had I been in a different location other than Cornwall it might be a different.”

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(28/11/2014) - Posted 9 years ago

“cant really comment on the service or policy as I sold the car soon after taking policy out which was unexpected or would never have bought the cover ,”

Helpful Report

(29/07/2014) - Posted 9 years ago

“I have only just bought this policy and have not had to use it yet, hopefully I never will! It was easy to set up on the computer so that in itself is a plus”

Helpful Report

(29/04/2015) - Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,485 reviews