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Emergency Assist Ltd Reviews

4.2 Rating 3,503 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Polite and helpful
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Posted 7 years ago
Thinks was perfect , except answering the calls qwickly
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Posted 7 years ago
They haven't yet made me happy. Weird how they request reviews when I've not actually had to use your service yet, despite being a policy owner. If I ever need to use the policy, I'll post an actual review of the services when I've used them and not beforehand to make your metrics look better to potential new customers.
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Posted 7 years ago
THANKS UNABLE TO COMMENT AT MOMENT ON SERVICE BREAKDOWN , BUT CONNECTING TO INTERNET TOO PURCHASE THIS WILL COMMENT AT A LATER DATE PRICE WAS GOOD OTHER BITS OF FEEDBACK GOOD THE AGE OF MY CAR WASAND IS STARTING TO BE A PROBLEM THIS WAS TAKEN OUT AS A PRECAUTION MY CAR BEING 16 YEAR OLD MY CURRENT INSURANCE COMPANY WOULD NOT COVER ME
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Posted 7 years ago
Very easy to deal with...
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Posted 7 years ago
Price and service are first class.
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Posted 7 years ago
Easy to get through, assured, mechanic rang to say on his way, all sorted in seconds.very pleased from start to finish.
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Posted 7 years ago
Hard to give it rating as I haven’t used it yet, Into my 2nd year now, Price is great Package seems excellent too
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Posted 7 years ago
I haven't had to use the service yet so can't comment on that, but I am very impressed with the value for money. After paying over £100 a year for my previous cover. It was easy to set up and you have the opportunity at the end to add extras if you wish.
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Posted 7 years ago
I have been with Emergency Assist a number of years but never had to use the breakdown service so cannot comment on it only that I have peace of mind knowing that I have had cover at a very reasonable price
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Posted 7 years ago
Difficult to comment as although policy price is competitive, I have been fortunate that we haven't required assistance yet to see what the service is like
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Posted 7 years ago
For the price, the cover seems to be adequate and very reasonable.
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Posted 7 years ago
because it's so straight forward
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Posted 7 years ago
I emailed over my change of address and had a reply it was done. When my renewal came up 1 month later, I had an email saying the bank had rejected them taking the money and I had to call a number. I struggle to speak on the phone, hence me happy to renew with no phone talking so I emailed and asked if the address change had been done as I had the money in the account. Then someone tried to call me. I didn't ask someone to call. Then someone emailed me and ignored the question about my address and told me to call. Again I said I can't call and will you check the address. Eureka, they checked the address and the change had not been done. Some people don't cope well with stress and all of the above triggered stress. Not great. Even when I forwarded the email saying one of the team had done the change a month ago, there was no response, no apology. Not great
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Posted 7 years ago
I have never had to use your breakdown assistance but my brother has a policy with you and needed assistance and the recovery truck was there within 30 minutes excellent service and good value for money
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Posted 7 years ago
Good value for money and very easy to join on line.
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Posted 7 years ago
Friendly customer service
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Posted 7 years ago
Very quick response and friendly and helpful service
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Posted 7 years ago
AS WITH COMMENTS FROM A PREVIOUS CLIENT I HAVE HAD DIFFICULTY IN RETRIEVING THE COST OF MY TOW FOLLOWING A SKID INTO A DITCH. I WAS CHARGED £300 BUT TOLD THEY EXPECTED THE FEE TO BE AROUND £69 WHICH I HAD NO CONTROL DUE TO NO PHONE SIGNAL AND THE RECOVERY MADE BY THE LOCAL CONSTABULARY ! VERY POOR CUSTOMER SERVICE WITH NO CONTACT BEEN FORTH COMING ! I HAVE ISSUED LITIGATION FOR THE MONEY I PAID !
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Posted 7 years ago
Well policy not actually kicked in yet so this comment results to the lovely price :)
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Posted 7 years ago
Emergency Assist Ltd is rated 4.2 based on 3,503 reviews