Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,504 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site itself was very easy to use, and the price was fantastic. I hope I will never need to call you out, and if I do, I will be able to give you even more positive feedback.”

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(18/08/15) - Posted 10 years ago

“very easy web site to use even for me”

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(19/08/15) - Posted 10 years ago

“Very helpful company and excellent prices.”

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(17/08/15) - Posted 10 years ago

“Good service, easy to understand ..”

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(18/08/15) - Posted 10 years ago

“Mark, contract number 2185639 Very unhappy. Found breakdown cover through comparison website search, wanted to cover Two of my cars and the quotes seemed reasonable. Returned to website to sign up and pay but after filling the forms in again and paying for One car I was unable to add the other car. Next day received confirmation of cover but was not given promised cashback, or access to add second car. So I called the help line number and was told tough luck, if I wanted promised discount and to be able to add second car I must cancel contract and re buy direct from them, BUT I would lose £10 as part of their terms and conditions. Why advertise on cashback and comparison web sites if you cant fullfill all the promises??. So I asked for leniency on the grounds that this was not made clear while I was trying to get both cars covered, which I was unable to do. No chance of FULL refund on single car so that I could add second car, so was advised to email customer service to see if they could help, still not had a reply so I`m cancelling the contract and writing off my £10. Will still look for cover for Two cars. Any comments from 2gether would be constructive ?. 20th August update. Received the reply from 2gether and it would appear it was a comparison site glitch that caused the errors which 2gether are looking at clearing up to prevent future probs. Did a re quote directly on the 2gether website and was not only allowed to put my 34 year old Classic car on the policy but got a great price too, inc the promised discount. Then I have also had contact directly from 2gether, who have been great and in the circumstances they have promised to refund ALL my original charges. Good outcome and I`m hoping not to have to use the breakdown insurance.”

Helpful Report

(14/08/15) - Posted 10 years ago

Mr Wilson, Thank you for your comments. Firstly, with regard to the cashback, this is the responsibility of the cashback website in question to issue, and they do so, but due to the processes involved this generally takes 30 - 60 days. As for the ability to add a second vehicle, as the method you found us through only allows one vehicle at a time, the only option to add a second would be to go through the same channel and create a new policy as opposed to adding a secondary vehicle the existing policy. Regards 2Gether Motor Breakdown

Posted 10 years ago

“Very good price for everything I needed. Very easy to buy online.”

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(18/08/15) - Posted 10 years ago

“Very good service and very quick and efficient and the price is very acceptable”

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(18/08/15) - Posted 10 years ago

“Very competitive pricing. Quick response the Question asked and full reply sent. would recommend to others.”

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(18/08/15) - Posted 10 years ago

“Will have to wait and see, but hope I won't have to find out, but for peace of mind. Shame does not cover mis-fuelling just in case?? have never done it yet but who knows might be me or someone allowed to drive my car. Hope not though. But seemed straight forward enough, always confusing terms I think on any insurance. But as long as I get home if broken down that's what matters, as on my own when driving normally, so can be late. thanks”

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(18/08/15) - Posted 10 years ago

“Very easy to use service offering VFM over the bigger breakdown operators, all you should need included in one simple package.”

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(18/08/15) - Posted 10 years ago

“I bought the policy because it came up with a good price I have no idea what the service is like because I havent yet had the need to use it.”

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(17/08/15) - Posted 10 years ago

“The policy offers very good value for money and covers the important aspects for peace of mind motoring should a breakdown occur.”

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(17/08/15) - Posted 10 years ago

“Excellent service and product at a competitive price.”

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(09/08/15) - Posted 10 years ago

“Did a comparison for breakdown cover as the my usual one had increased considerably over the years. 2Gether was competitive in price and quick and easy to obtain a quote. Very happy with the service. M Barker”

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(17/08/15) - Posted 10 years ago

“Brilliant price, could not be matched by competitors. Very pleased. Easy to navigate website. 5 stars!”

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(17/08/15) - Posted 10 years ago

“Don't know about quality of service yet as only took out policy yesterday!”

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(15/08/15) - Posted 10 years ago

“ease of purchase was very good.”

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(15/08/15) - Posted 10 years ago

“As I have only just joined I have no experience of your customer service but I must say that I am very surpriesed that I have not yet received any documentation regarding my policy. I joined on Thursday and payment has gone out but have no idea who to call if I do indeed need to contact you”

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(13/08/15) - Posted 10 years ago

Mr Wiltshire, Thank you for your comments. As you bought your policy with us through Go-Compare you would have automatically been sent an email containing your policy details and documentation. If upon checking your junk and/or spam folders you are not in receipt of this, please call us on 01945 465508, where we will be able to reissue these for you. Regards 2Gether Motor Breakdown Team

Posted 10 years ago

“As I've only just purchased this I can't really say much. I did find your site easy to use. Think the only thing I didn't like is having to wait 48 hours before I can use it. Mind I don't use very often, think it's been about once in 3 years might even be longer”

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(15/08/15) - Posted 10 years ago

“easy to setup and great price”

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(15/08/15) - Posted 10 years ago

Emergency Assist Ltd is rated 4.2 based on 3,504 reviews