Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,508 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy. (Competatively Priced) Bit confused as to why the "Multi Car" option produced a single Car cover??”

Helpful Report

(02/09/15) - Posted 10 years ago

“Follow up from initial enquirely via e-mail offering a code % off made the choice easy”

Helpful Report

(01/09/15) - Posted 10 years ago

“I have not received the email confirming the policy - I have no idea who I would phone in the case of a breakdown Please forward the relevant information to me carolinecox.home@gmail.com Thank you”

Helpful Report

(01/09/15) - Posted 10 years ago

Ms Cox, Apologies you did not receive your documentation. We will email you directly and resend the relevant paperwork immediately. Regards 2Gether Motor Breakdown Team

Posted 10 years ago

“So quick and easy to buy breakdown cover on-line. Have also spoke to Customer Service - very helpful and knowledgeable. Bought cover for myself and my Mum - very reasonable priced and competitive for all what is included.”

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(31/08/15) - Posted 10 years ago

“I'am not on the internet but used a friends setup. Would it be possible to send hard copies to the clients address until they can sort out a internet provider. Regards”

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(02/09/15) - Posted 10 years ago

“Great service very help full on the phone and a great deal. I would recommend you to use there services I bought campervan breakdown cover I HOPE I NEVER HAVE TO SPEAK TO THEM AGAIN TILL I HAVE TO RENEW MY POLICY”

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(01/09/15) - Posted 10 years ago

“I bought the service online and I feel the experience was excellent. It was easy to navigate.”

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(01/09/15) - Posted 10 years ago

“A review of joining the company is fairly easy, as was the website routine and level of cover. However, the rating of a breakdown service relies on having used it, a circumstance I have no wish to find myself in.”

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(17/08/15) - Posted 10 years ago

“very good service but not broken down yet”

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(28/08/15) - Posted 10 years ago

“Haven't needed service yet but wording said i would receive paperwork to confirm sale policy number etc .. None received yet ..”

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(09/08/15) - Posted 10 years ago

“Prices very good but Website seized up on me and I had to complete my purchase by phone.The telephone response was very good.”

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(27/08/15) - Posted 10 years ago

“Seems to be an excellent product/price. I hope I never need to use it!! But reassuring knowing it's there. I would suggest having a look at the online form - once it's filled in, paid for etc., it was a bit difficult/unclear to seamlessly go to the policy documents page, I had to play around to eventually get there, as clicking on go to docs page looped back to the blank form...only after a while realised I was now classed as an existing customer, and used username and password to get in. It's summat or nowt but some folk might get very confused/frustrated with that.”

Helpful Report

(28/08/15) - Posted 10 years ago

“Just bought the policy, hope it will be satisfactory”

Helpful Report

(27/08/15) - Posted 10 years ago

“The online system was very speedy and although I was only initially searching companies, this company came back with an email and a better reduction of 50%. Obviously the proof of the pudding will be when and if I have to use them. Paperwork all online but this does not seem to be a problem.”

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(26/08/15) - Posted 10 years ago

“Very competitive price to buy. Can't comment on what they are like when you have to call them out, and hopefully I will never have to!”

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(26/08/15) - Posted 10 years ago

“Not used cover yet but the process of buying was easy.”

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(27/08/15) - Posted 10 years ago

“Paid my money for a policy and have never received a confirmation email. Only have my policy number from the original online purchase. Hope it works works if I need it!!!!”

Helpful Report

(15/08/15) - Posted 10 years ago

“still have not received paper work 10 days after purchasing policy . also concerned that after making enquiries i received an email offering me 50% discount when i opened this email and filled in form the website for making payments was not secure and showed as unidentified so iwent through compare the market (sage pay) and didnt get discount.”

Helpful Report

(16/08/15) - Posted 10 years ago

Ms Barker, The method with which you bought your policy would have generated an email to you containing your policy documents. Upon checking your inbox, junk and spam, if you are still not in receipt of these, please contact us and we will be more than happy to reissue them. Regarding our website, we use SagePay as our payment gateway, as the going through Compare the Market and purchasing as you did, only redirects you back to us for the payment part of the process. Regards 2Gether Motor Breakdown Team

Posted 10 years ago

“Web page to complicated you spend to much time putting the same information In had to use the phone in the end price and phone service 5 STAR.”

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(26/08/15) - Posted 10 years ago

“Nice and easy buy, reliablle and cheap breakdown cover,Thanks xxx”

Helpful Report

(17/08/15) - Posted 10 years ago

Emergency Assist Ltd is rated 4.2 based on 3,508 reviews