Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.18

4.2 Rating 3,494 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to canel policy 5 minutes after paying £30 for breakdown and was told there would be a £10 admin fee. Rip off.”

Helpful Report

(29/03/2016) - Posted 9 years ago

Mr Aust, Thank you for your comments. Our terms and conditions, which you have to adhere to before evening obtaining an initial quotation, make clear that within 14 days if cancelled we will charge a £10 fee. Costs are still incurred by us in setting up a policy, irrespective of time on cover, so hence why this is the case. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Very pleased with price of breakdown cover, easy to navigate the site it took me under 10 mins to arrange, I will be recommending 2gether to Family and Friends”

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(30/03/2016) - Posted 9 years ago

“Administration side is terrible have emailed a number of times for my policy documents but not got them or a reply so I am sceptical About how good the breakdown side wood be if I need to call on it”

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(29/03/2016) - Posted 9 years ago

Mr Bastock, Thank you for your email. Apologies your documents were not received in the initial instance or subsequently. These have now been resent manually to you so you should be in receipt of these shortly. Rest assured the delivery of documentation is by no means a reflection on the standards, and customer driven focus, that our attendance provides and what we pride ourselves on. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Have just purchased breakdown insurance, Excellent value, very easy website to use, email sent immediately with all documents. I hope I never need to use it, and I hope the breakdown service is as efficient as purchasing.”

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(30/03/2016) - Posted 9 years ago

“The recovery vehicle arrived within 20 mins and fixed the car on the spot.”

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Posted 9 years ago

“Best price I could find and Very fast and efficient service”

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(23/03/2016) - Posted 9 years ago

“Just taken out this insurance after doing an internet search. It was a replacement for the insurance I already had with another insurer and appears to be significantly cheaper for the same cover . The process was quite straightforward and clear.As I have only just taken out the insurance and it has not yet commenced I cannot comment on how well the company deals with a callout. Possibly time will tell!”

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(22/03/2016) - Posted 9 years ago

“easy and quick to register.”

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(22/03/2016) - Posted 9 years ago

“I was paying over double with my car insurance for the same level of cover I am extremely pleased at the moment I am unable to comment further as new to this company”

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(22/03/2016) - Posted 9 years ago

“This is our second year with 2gether & for the first time yesterday we've had to use your services for one of our cars and we are really impressed with the guys in the office & the chap that took my car away to my local garage. Great service & credit to you all.”

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Posted 9 years ago

“So far so good service and buying a new policy was good and quick”

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(23/03/2016) - Posted 9 years ago

“Competitive prices. Easy to use website and helpful”

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(22/03/2016) - Posted 9 years ago

“quick good service, very happy and easy to organise”

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(22/03/2016) - Posted 9 years ago

“Great price and easy transaction, I'll have to wait and see on service hopefully won't have to find that out .”

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(22/03/2016) - Posted 9 years ago

“Not sure if this is the right breakdown cover required for us, as some of the information wasn't available until the purchase had been carried out. Legally there is a 'cooling off' period, but there was also a £10 admin fee to cancel (which also wasn't made clear beforehand!) I just hope that if we do breakdown, we get the service we were hoping for?”

Helpful Report

(23/03/2016) - Posted 9 years ago

Mr Moorley, Thank you for your comments. We would be interested to hear which elements of our cover were not accessible until such time you had purchased. Our policy wording is freely available prior to purchase and our terms and conditions are clearly stated and have to be agreed to prior to even an initial quotation being generated. Please email your comments to enquiries@2gi.co.uk Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“I had to wait just over an hour which I found a little disappointing but when the breakdown truck arrived the service was very good and helpful and the mechanic was polite, friendly and courteous.”

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Posted 9 years ago

“Good honest insurance company.”

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(22/03/2016) - Posted 9 years ago

“Inspite of paying for the road side assistance I am still waiting for the documents of insurance to be forwarded in PDF format Hope the documents will be posted to me soon”

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(23/03/2016) - Posted 9 years ago

Dr Srivastava, Thank you for your feedback. Your documents were emailed to you upon completion of your purchase, at 23:45 on 23/03, and in PDF format too. These have subsequently been resent. 2Gether Motor Breakdown Team

Posted 9 years ago

“Hi, The web site is hard to follow, I kept going over the same pages. Its not clear enough. I found it hard to find my saved policy, then had to re-do it for the third, again. At the end I didn't know if I purchased the breakdown cover or not, checked my email and had no conformation to tell me I was covered. Cheap breakdown cover though, lets hope the cover isn't as bad as the web-site.”

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(23/03/2016) - Posted 9 years ago

“I was on hold for only a few seconds before the phone was answered, the operator was polite and dealt with my problem quickly. I was only waiting an hour or so before the rescue vehicle arrived so was definitely impressed!”

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Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,494 reviews