Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,504 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Metrics

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

Write Your review

Tell us how Emergency Assist Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. All staff friendly and helpful.”

Helpful Report

Posted 9 years ago

“I found it so easy to book my breakdown cover it was all explained so easily thank u”

Helpful Report

(30/03/2016) - Posted 9 years ago

“Very good on prices. Will be telling everyone about this site.”

Helpful Report

(30/03/2016) - Posted 9 years ago

“The longest time I have ever had to wait for breakdown service in almost half a century of motoring. I contacted at approx 09:30hrs, but heard no more intil around 11:20 hrs when another co called Edgertons kindly phoned to say that they were being sent by you. He arrived at 11:45 hrs and completed in v short time around 5mins. The form he got me to sign, said that 10:45 was his time of arrival but it was 11:45. I am sure this error was only due to the fact that clocks should have been forwRded the previous weekend, but I would like you note that the actual time on the sheet is 1 hr behind the actual time odf day BST. When I first made contact your person said you were "manic" because of bank holiday. Yet the bank holiday was Monday and it was Wednesday when I contacted you. Did you mean you still had customers waiting at roadsides who had contacted you 2 days beforehand? When the mechanic arrived he had travelled 87 miles from Stafford he told me. I dont think you should accept subsrcriptions from customers if you cannot provide service in their area or within reasonable distance.”

Helpful Report

Posted 9 years ago

“Waited a considerable time for my call to be answered ( approx. Ten minutes)”

Helpful Report

(30/03/2016) - Posted 9 years ago

“Waited for over 2 hours for recovery with my kid in the car I regret ur company”

Helpful Report

(29/03/2016) - Posted 9 years ago

“This is the first time I have taken breakdown cover, and I have received excellent service to date. The policy and terms were emailed immediately. One question I had was resolved over the phone very satisfactorily. The cost for Uk cover for two cars was considerably cheaper than other breakdown services. So far so good”

Helpful Report

(30/03/2016) - Posted 9 years ago

“cant actually write review just been with company a few days still waiting paperwork”

Helpful Report

(29/03/2016) - Posted 9 years ago

“Easy to use website, happy with service so far.”

Helpful Report

(29/03/2016) - Posted 9 years ago

“Renewing a policy from another company, your insurance is better on price.”

Helpful Report

(29/03/2016) - Posted 9 years ago

“Tried to canel policy 5 minutes after paying £30 for breakdown and was told there would be a £10 admin fee. Rip off.”

Helpful Report

(29/03/2016) - Posted 9 years ago

Mr Aust, Thank you for your comments. Our terms and conditions, which you have to adhere to before evening obtaining an initial quotation, make clear that within 14 days if cancelled we will charge a £10 fee. Costs are still incurred by us in setting up a policy, irrespective of time on cover, so hence why this is the case. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Very pleased with price of breakdown cover, easy to navigate the site it took me under 10 mins to arrange, I will be recommending 2gether to Family and Friends”

Helpful Report

(30/03/2016) - Posted 9 years ago

“Administration side is terrible have emailed a number of times for my policy documents but not got them or a reply so I am sceptical About how good the breakdown side wood be if I need to call on it”

Helpful Report

(29/03/2016) - Posted 9 years ago

Mr Bastock, Thank you for your email. Apologies your documents were not received in the initial instance or subsequently. These have now been resent manually to you so you should be in receipt of these shortly. Rest assured the delivery of documentation is by no means a reflection on the standards, and customer driven focus, that our attendance provides and what we pride ourselves on. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Have just purchased breakdown insurance, Excellent value, very easy website to use, email sent immediately with all documents. I hope I never need to use it, and I hope the breakdown service is as efficient as purchasing.”

Helpful Report

(30/03/2016) - Posted 9 years ago

“The recovery vehicle arrived within 20 mins and fixed the car on the spot.”

Helpful Report

Posted 9 years ago

“Best price I could find and Very fast and efficient service”

Helpful Report

(23/03/2016) - Posted 9 years ago

“Just taken out this insurance after doing an internet search. It was a replacement for the insurance I already had with another insurer and appears to be significantly cheaper for the same cover . The process was quite straightforward and clear.As I have only just taken out the insurance and it has not yet commenced I cannot comment on how well the company deals with a callout. Possibly time will tell!”

Helpful Report

(22/03/2016) - Posted 9 years ago

“easy and quick to register.”

Helpful Report

(22/03/2016) - Posted 9 years ago

“I was paying over double with my car insurance for the same level of cover I am extremely pleased at the moment I am unable to comment further as new to this company”

Helpful Report

(22/03/2016) - Posted 9 years ago

“This is our second year with 2gether & for the first time yesterday we've had to use your services for one of our cars and we are really impressed with the guys in the office & the chap that took my car away to my local garage. Great service & credit to you all.”

Helpful Report

Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,504 reviews