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Emergency Assist Ltd Reviews

4.2 Rating 3,503 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Hope i never need to use the company if i have a breakdown if the length of time the customer service take to answer a call,but when they did get around to answer my call it was delt with quickly and they where helpfull.
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Posted 7 years ago
Very slow on the initial phone call but the roadside assistance was great. Friendly driver, very helpful and arrived quickly. It’s a great price and a professional service so I’ve renewed for another year. Thanks.
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Posted 7 years ago
I have given them 3 stars as I have only purchased the cover for a second year but not used any of the services provided. The 3 star's are for the price.
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Posted 7 years ago
Very competitive price for excellent cover and their efficiecy and assistance was first rate when I needed them twice last year. Needless to say I renewed my cover without a second thought!
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Posted 7 years ago
Just joined. Price is reasonable, and phone line readily available. Hope I never need it, but it gives peace of mind......
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Posted 7 years ago
As a driver I think all should have breakdown cover peace of mind knowing your covered 24/7
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Posted 7 years ago
I have had this policy for years, the one time I needed them for a jump start I was told my vehicle was too close to the house. I asked if I could upgrade, they said no, I asked if there was anything I could do to get my vehicle started, they said no there was nothing. They were useless, I have recommended all my friend to do what I have done and go to Green Flag, they are professional, they know how to treat customers.
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Posted 7 years ago
The price compared to others is fantastic. I originally purchased this through Wowcher & I’m happy to say I received a renewal price for the same amount as last year, obviously I accepted it. The only time I have called the breakdown line was accidentally but my call was answered extremely quickly.
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Posted 7 years ago
RENEWED WITHOUT ANY PROBLEMS
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Posted 7 years ago
Excellent service
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Posted 7 years ago
The service was fine - once it arrived. I was told someone would be with me within an hour, but eventually had to wait over 2.5 hours for the recovery vehicle to arrive. I was told this was due to other accidents in the area, and as I was in a safe place, couldn't really make a fuss about this, but I was frustrated by the delay and by the fact that I wasn't kept up to date. I have however decided to renew my policy and give it a try for another year.
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Posted 7 years ago
I received a renewal notice for membership at £49. Groupon had the "at home" membership online for £24. The agent I spoke to knew nothing about it and insisted there was no Groupon deal at such a low cost. He asked me to screenshot and email it to customer services. I suggested to save me time, that he check the deal on Groupon. Disinterested in my call. Membership purchased via Groupon.
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Posted 7 years ago
I can’t say much about it because I only purchase yesterday. I am hoping that works fine. Thank you
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Posted 7 years ago
The cover is provided at a very much reduced price to other providers
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Posted 7 years ago
smooth purchase procedure.
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Posted 7 years ago
Friendly English speaking people. Very helpful and quick to answer calls.
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Posted 7 years ago
The man I spoke to on the phone was so rude and unhelpful when trying to make a booking
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Posted 7 years ago
During snowy period no one answering phones horrendous service.. Got someone out yesterday got me going said it was battery and it wasn’t.. Will go back to AA or RAC.
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Posted 7 years ago
The price for total cover is extremely competitive
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Posted 7 years ago
Took us and our car home after b/down
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Posted 7 years ago
Emergency Assist Ltd is rated 4.2 based on 3,503 reviews