The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 34,435 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 34,435 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 26th April 2024

676

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, good prices, quick delivery..”

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Posted 3 years ago

“This is the first vape that I've purchased and I must say I love it! It's very stylish and easy to use. The charge holds well and I like the fact that it comes with spare parts. The only thing that lets it down is the length of the charging cable but other than that it's great value and does the trick. Would definitely recommend”

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Posted 3 years ago

“Good vape juice also good delivery.”

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Posted 3 years ago

“Good selection of products and a swift delivery. Easy to use the site. All in all really good.”

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Posted 3 years ago

“good selection of high quality eliquids at good prices with fast delivery.”

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Posted 3 years ago

“Good variety of products, best prices, super fast delivery.”

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Posted 3 years ago

“Quick delivery and the right items sent. Website easy to use.”

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Posted 3 years ago

“Very easy to order and with the covid going on felt I got my order very speedy”

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Posted 3 years ago

“Products good just a bit more expensive then in Europe. Could do with delivery tracking Overall good serice”

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Posted 3 years ago

“So quick at getting orders sent out, this is the second order I’ve had and it was despatched and received in 2 days which is great. Only little hiccup was that I accidentally put my billing address as the delivery address, I realised straight away and emailed for the address to be amended, I got an email back within minutes to say it had been amended to the correct address which I thought was excellent service. Had an email the next day saying my order was dispatched and I could see the address was updated on the email for delivery. However the parcel never arrived the next day and it had in fact still been sent to my billing address. I was a little disappointed, but in future I need to make sure I select the correct address as the service is so quick I think it was unable to be amended. Hasn’t put me off using the company as the delivery is quick and the products are still way cheaper than my local shop.”

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Posted 3 years ago

“Excellent service ordered item on Monday they were here on Tuesday . Best service I have received through lockdown”

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Posted 3 years ago

“I love this site it is the best one I have used. But they did stop selling JAC vapour which is a real shame. They never sold the cig like e cigs anyway I think they sold the top half which you could refill X10 and even more. I now use a Nord ecig which is good but I did like my cig likes because you could use it in places where no one could tell if you used it carefully. I don't think I could get away with it using the Nord lol. But apart from that they are an excellent company Delivery is quick and free if you spend over £10 which is very easy to do. Highly Recommended 😊”

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Posted 3 years ago

“Excellent (short) delivery time, vast product range with easy to use website, help desk is truly helpful, would have been a 5 star review had my usual products been in stock.”

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Posted 3 years ago

“Got my order and it is exactly what I wanted. Very quickly received and happy with overall service and product.”

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Posted 3 years ago

“Bought a good selection of Double prop 10ml from Electric Tobacconist. Genuine products. Nice flavours. Prompt delivery. All round good service”

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Posted 3 years ago

“AS with all simple transactions with you the delivery was fast and accurate , but my two previous complaints are still awaiting any out come on two occasions I ordered a Blue item which should have come with a free liquid.. You told me if I had not specified a flavour you staff always added one which was normally ordered. Which would not have been difficult as I always buy Menthol.”

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Posted 3 years ago

“Great deals but I would like to get email on updates with the tracking information”

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Posted 3 years ago

“Good website, very easy to use with a good range of products at different price points. Delivery was speedy, and not personally had any issues with the products I ordered.”

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Posted 3 years ago

“It's a great way to 'smoke' without all the harmful stuff”

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Posted 3 years ago

“lots of product, easy to navigate and, if you buy a lot, you get free next day delivery”

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Posted 3 years ago

The Electric Tobacconist is rated 4.9 based on 34,435 reviews