Login
Start Free Trial Are you a business? Click Here

The Electric Tobacconist Reviews

4.9 Rating 36,710 Reviews
99 %
of reviewers recommend The Electric Tobacconist
4.9
Based on 36,710 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Electric Tobacconist Reviews
Visit Website

Email:

help@electrictobacconist.co.uk

Write Your review

Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!
Helpful Report
Posted 5 years ago
Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team
Posted 4 years ago
A great selection of refills, quick and efficient delivery and excellent customer service — what’s not to like?
Helpful Report
Posted 10 hours ago
Fantastic fast delivery, easy to use website and I have never had a problem that couldn’t be sorted quickly. Wouldn’t go anywhere else.
Helpful Report
Posted 10 hours ago
Amazing service! These guys are lighting to respond. Within 2 mins of paying I got an email from DPD confirming my item had been dispatched. Unreal! 😀
Helpful Report
Posted 12 hours ago
Fantastic choice of products!. Speedy delivery! Highly rate & trust this company! I've been a customer for 9 years & wouldn't go anywhere else! ✨️
Helpful Report
Posted 13 hours ago
I thought it was a fast delivery and excellent service. A very good rating for a very good site. I will be using again for sure. Thanks guy`s. Doug T
Helpful Report
Posted 15 hours ago
Great company!!! The site is very easy to use and the history order helps alot.Very varied range of products available to suit everyone.Can't fault customer services,although it's very rare i've had issues which was sorted very quickly.Delivery is excellent.
Helpful Report
Posted 1 day ago
It's the best site of e-cigarette
Helpful Report
Posted 1 day ago
Ease of shopping & fast delivery
Helpful Report
Posted 1 day ago
I have been using the electric tobacconist for a while. The deliveries are always prompt and well packaged
Helpful Report
Posted 1 day ago
Good products and bundles at reasonables prices been using this company for a couple of years now and delivery really good always on time.
Helpful Report
Posted 1 day ago
Always order from electronic tobacconist as the service and delivery is excellent. The choice of products is plentiful and always of good quality. I have been using electronic tobacconist for a few years now, and I have never been disappointed. I would definitely recommend buying from this company.
Helpful Report
Posted 2 days ago
Fastest delivery ever for either £1.99 or free if you spend enough! Cheap sellers and great value for money, so accommodating to all your wants/needs!
Helpful Report
Posted 2 days ago
I have been using Electric Tobacconist for a number of years for all my vaping needs, they are the perfect one stop shop for devices, liquids and accessories. In all the time I have been using them as my supplier I have never once had to return a product or received an incorrect delivery. All the products are well packaged and delivered quickly, so much so that I don't have to panic if I'm about to run out of anything as I know on most occasions I will receive them next day if I order from ETUK. For all this their products are still very competetively priced so even though I constantly shop around it is very rare that I have ordered from elsewhere. It's not often these days you can give a company 5 stars and think they fully deserve it, but in ETUK's case it's a pleasure to review them.
Helpful Report
Posted 2 days ago
Excellent Very fast delivery Good quality liquid for vapes Great flavours too They also do good offers Have bought a few times from them Will definitely be buying from them again
Helpful Report
Posted 2 days ago
Excellent service and super speedy delivery. I wouldn’t go anywhere else now.
Helpful Report
Posted 3 days ago
Got delivered in less than 24hrs it was my first order happy with your service. Looking forward to buy more in future.😃
The Electric Tobacconist 5 star review on 4th July 2025 The Electric Tobacconist 5 star review on 4th July 2025
Helpful Report
Posted 3 days ago
Simple and quick to order, fast delivery.
Helpful Report
Posted 3 days ago
As ever an easy to navigate website with the added feature of repeating a prior order with one click made the process more streamlined than ever. It is also worthy to note that your delivery times are exceptionally quick
Helpful Report
Posted 3 days ago
Have been using Electric Tobacconist for quite a while now. Never had any issues. Always got delivery within 2 days. They are very well priced and there's always an offer going on.
Helpful Report
Posted 3 days ago
Excellent service and quick delivery
Helpful Report
Posted 4 days ago
The Electric Tobacconist is rated 4.9 based on 36,710 reviews