“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”
Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team
“Very good website, easy to navigate. The range of products seems very good and stock of the products i buy is always available. The multi-buy discounts certainly make a positive impact on the unit price if you can bundle up! The ONLY negative is they use Royal mail for delivery.. Way too slow especially if not in England. For example my last order took 5 days to arrive (48hr tracked delivery) and the order that prompted this review hasn't arrived yet and will take at least 5 days maybe more. You could say this isn't their fault which would be fair to a point but also they did decide on a strategic partnership with a inadequate delivery company that doesn't meet the promise. Otherwise id say best on line retailer for the products they sell.”
“I've always received my order the very next day and Electric Tobacconist is one of the only companies that offers a no hassle free returns policy with is fantastic! The website is simple to navigate and the service I've received from this company has always been spot on! They stock nearly everything a person needs and my overall experience has been excellent as Tia, James and Scott have always been understanding, humble, polite and very helpful. Thanks for your kindness guys 👍🏻 ⭐️⭐️⭐️⭐️⭐️”
“I have been using Electric Tobacconist for years now, they are my go to for all of my vaping needs, juices, vape kits and pods etc.
I love the speedy free delivery that I get when I buy my usual items too. With a huge range of juices I don’t need to go anywhere else.”
“So glad my friend recommended this company to me the customer service is brilliant!! Great offers and prices are very reasonable!!! I'm so happy with my vape and pods !! Delivery is super quick extremely happy!!!!!”
“Im over the moon with this company, the website is super easy to use and always has the stock i need,the most impressive part is the delivery its next day so no waiting for emails saying its orderd ,its dispatched, it will be with you 4/5 days i highly recommend 5⭐️service”
“My go to place for buying my Electronic kits and vape capsules. The prices are reasonable and the service is excellent. Place an order in good time and next day delivery is virtually guaranteed.”
“I have Electric Tobacconist outstanding for service, quality and price! Quite recently with an order it was dispatched the same day and I received it 2 days later. Exceptional delivery times, I couldn’t be happier, the website is very easy to use and lists many many products, and I’ve bought quite a lot over the years. Thank you ET for amazing customer satisfaction.”
“I always order Terea from The Electric Tobacconist and have been really happy with the service. For the past few weeks, there has been a great discount — I really hope it stays! I was especially impressed last time when I placed my order around 18:00 and still received it the very next day, even though it says next-day delivery is for orders before 16:00. That was a very nice surprise. Fast delivery, great prices, and reliable service every time. Please keep up the great work — I’m a loyal customer and highly recommend you to everyone!”
“Excellent Website very easy to navigate around, plenty of choice. Ordering is very simple, once you have done it once, you can use the re-order section, very quick and easy. Once you have made your order, it's confirmed via email then dispatched and I usually receive my Oder the next day. This service is so very reliable, very impressive.”
“I am a new customer, very pleased with the range of products on offer, ease of navigation on the website, great prices & happy with the quick delivery turnaround; will definitely be a return customer”