Electric Tobacconist UK Reviews - Read 25,903 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

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Electric Tobacconist UK 5 star review on 11th April 2021

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”

Helpful Report

Posted 9 months ago

Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team

Posted 4 months ago

“I bought the vape starter kit for £1 and its amazing. i love it!”

Posted 23 hours ago

“Good service good sometimes. dps let my parcel in wrong place 💩 someone could solen it photo not proff they need to delver like postman do to your front door 🚪 the tobacco company 10/10 can’t flaunt them”

Posted 1 day ago

“There ordering and delivery are just perfect, fast and good service, I will not go anywhere else.”

Posted 2 days ago

“Spot on everytime brilliant”

Posted 2 days ago

“Very good”

Posted 2 days ago

“Brilliant company! Great prices & delivery next day! Perfect for me been using them for 3 years wouldn’t shop anywhere else for my pods! Thanks for being so reliable...would a 100% recommend”

Posted 2 days ago

“I love this company! Most times your order arrives the next working day! Sometimes it doesn't and it doesn't seem to make any difference what time you place your order. You can order it early in the day and it can take 2 days to arrive. But that is Royal Mail nothing to do with the company.
And like I say it is usually the next working day.
And if you spend £10 delivery is free and I always order that amount and often more.
EXCELLENT COMPANY HIGHLY RECOMMEND! Lots of ***************”

Posted 3 days ago

“Wouldn't order from anyone else. Huge range of products and extremely fast delivery.”

Posted 4 days ago

“Such a fast and easy service.”

Posted 4 days ago

“Amazing everytime 🇮🇪”

Posted 4 days ago

“amazing disposables and very fast delivery”

Posted 4 days ago

“This company really does deliver great service just received my new vape really happy going to see how I get on with it and order another one”

Posted 4 days ago

“Received second order yesterday and already ordered a 3rd. Website is really easy to use, great selection and extremely quick and efficient delivery. Straight through the post box, no messing about. Highly recommended”

Posted 4 days ago

“Brilliant service at brilliant prices. Sometimes if they don't have the product you ordered they will just replace it with an equal flavour of another bland and give a couple of E-juices free.

Standard delivery is fast. Usually in 2 working days sometimes less.”

Posted 4 days ago

“Easy to choose from a wide range of products, at low prices. Fast response means very quick delivery.
I have never had any problems but I am sure that their customer service is as good as the rest of their efficient business. Highly recommended.”

Posted 4 days ago

“😃😃😃😃. Fantastic service but delivery company let me down did not have my second batch today instead off the/wed witted all day yesterday but not your fault shame about vat 💩💩💩”

Posted 4 days ago

“GREAT PRICE AND FAST DELIVERY.
BRILLIANT.”

Posted 4 days ago

“Great choice, great price, easy to use w/site and fab delivery. Def Recommend”

Posted 5 days ago

“A brilliant company to buy from. Excellent service and so reliable. Great prices and plenty of choice too. Highly recommended.”

Posted 5 days ago

“Great to deal with very fast delivery and very efficient”

Posted 5 days ago

Electric Tobacconist UK is rated 4.93 based on 25,903 reviews