“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”
Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team
“Been ordering from ET a few times now. Products are great value and always in stock. They have always arrived within 24 hours of ordering and so much cheaper that the shops especially if you buy a few at a time. Great service”
“Electric tobacconist is 1 of my fav online vape shops to use.
Nice website, decent level of stock items and delivery always next day if you spend £20 or more.”
“I have used the electric tobacconist for several years now and their service has been very reliable. Easy to navigate the website to place my order which is usually delivered next day by Royal Mail. Prices are very fair and I don't have to pay carriage on my bulk order.”
“I've been using Electric Tobacconist for many years, and have found them to be easy to order, quick to deliver, helpful and exemplary in every way. The oroducts suit my taste and are very good value.”
“Excellent products with a with a superb service with a quick hassle free delivery every time.
I have high expectations (OCD lol!) but this will have been my sixth order and I’ve not an even a small issue.
Impressed doesn’t cover it!
Thank you 😊”
“Good looking website, easy to navigate and place or re-place orders. More importantly, orders posted very quickly and accuarately. Every time. A truly exceptional service.”
“I cannot fault this company, their product choice is excellent, the ease of ordering products and the very fast delivery is second to none. I have been ordering from this company for a few years now and refuse to look anywhere else. The one time I had a problem, their customer service team sorted it quickly and efficiently (even though it was actually my fault in turned out) they still provided excellent service and didn't make me feel stupid. The website is clear and easy to navigate as well. I don't think another company could beat this one.”
“Easy to order generally receive next day. Prices are ok. Use to buy a different brand but price increased quite dramatically so chose another brand and everything is ok at the moment.
When you buy the hoxton e pigs you could do with sending a charger . I have 6 e pigs but only 2 chargers”
“Excellent company to deal with. Any queries are responded to and dealt with quickly. Order process is easy as well as dispatch and delivery. Vape refills are priced competitively. My ‘go-to’ for vape pods.”
Hi Michael, thanks for taking the time to leave us a review. It appears you have accidentally left a product review as a company review. However, we're sorry to hear you're disappointed with the discontinuation of 10 Motives American Tobacco. I can confirm that 10 Motives themselves decided to discontinue this flavour earlier last year. The best alternative to this flavour is the 10 Motives Regular Tobacco. If you would like further advice on alternative devices and flavours, please don't hesitate to get in touch with our team. Best Regards - ET Team
“Ordered at 4.00pm, delivered next morning. Easy to order and repeat order. Good range of products but I stick to my favourite. Have been with ET for years, proving a good testimonial. Any problems were sorted out immediately - brilliant service all round.”
