“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”
Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team
“I write as I find. The Customer Service is second to none. My order was not delivered, but Royal Mail sid it was. This package was small enough to go through the letterbox. I contacted ET and a duplicate was immediately ispatched. The website is very easy to negociate despite being HUGE, the choice is inbelievable. A Great British Company.”
“I have been dealing with ET for quite a few Years and I have not had a single issue with any of my monthly orders, the speed of dispatch and delivery is fantastic even when you place an order over the weekend.If only other suppliers could do the same ordering on line would be so good.”
“I have used this company for a number of years now and the service is 10/10.
Recently I placed an order and I noticed that I'd ordered the wrong thing by mistake. I opened a ticket and the problem was resolved super fast.
Their delivery is the quickest on the planet! I would highly recommend them.”
“Great selection of vapes and kits at competitive prices. Next day delivery as standard with excellent customer service for any problems or queries. We've used Electric Tobacconist for years and have no hesitation in recommending them wherever and whenever! An easy five star company :)”
“I found ET looking for competitive pricing on specific products and I’m glad I clicked further. Their speedy service and next day delivery are very convenient . The website is easy to navigate and search. I’ll definitely be making more purchases and have already recommended them to others. Thanks a lot!”
