The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 36,534 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 36,534 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 16th April 2025

929

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”

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Posted 4 years ago

Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team

Posted 4 years ago

“The whole process of choosing your product on the app to the speed in which it is despatched cannot be beaten. I am very pleased with the whole process and obviously a great competitive market.”

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Posted 5 hours ago

“Products ordered and delivered quickly.”

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Posted 12 hours ago

“Service post and stock top notch”

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Posted 14 hours ago

“Happy with everything. 🙂”

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Posted 15 hours ago

“The company is amazing.very fast and easy to order”

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Posted 1 day ago

“Easy to purchase and fast delivery! Don’t use anywhere else now, not been in a shop in months!”

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Posted 1 day ago

“Good price and very fast delivery”

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Posted 1 day ago

“After having bought from quite a few on line eliquid retailers.... E.T. is by far the best. Wide range of flavours, providers. Excellent deals, excellent pricing. On most occasions my order has arrived next day... Fab. I've never had reason to contact them about their service or products. Absolutely can't fault them. Excellent company. Highly recommend.”

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Posted 1 day ago

“Rarely a problem. But it's sorted out very quickly. Plenty of different brands. And quickly dispatched and delivered”

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Posted 2 days ago

“The website is a pleasure to use with easy to use links. The company has various promotions which is very helpful when choosing your product. Checkout and delivery is amazing, even the proof of age clarification was easy to do. I definitely would recommend people to use this company for their vaping needs”

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Posted 2 days ago

“Great service. Only had 1 problem and was resolved before 24 hours. Speed of delivery is amazing. I order on a Friday and delivered on a Sunday sometimes . Team of customer service are brilliant and the website is easy to navigate with a vast amount of options”

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Posted 3 days ago

“Easy to navigate Web page, easy to order, next day delivery, what's not to love”

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Posted 3 days ago

“Easy to use website , super fast delivery never lets you down . Great prices and plenty of variety . First class”

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Posted 3 days ago

“Very good service fast and reliable I just wish they have more offers”

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Posted 4 days ago

“Real quick delivery and got a good offer, seems to have a wide range of products so will definitely be back”

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Posted 4 days ago

“Great service great value and quick delivery”

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Posted 4 days ago

“I had a problem with some of the cartridges. I contacted the Customer Service Department, and was immediately credited. That's wonderful service, in my opinion. A shame more companies aren't like this.”

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Posted 4 days ago

“Excellent service and fast delivery”

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Posted 4 days ago

“Excellent service and prompt delivery”

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Posted 4 days ago

“Never fail to deliver. Always have a great selection of products and delivery is always super swift even on a standard delivery option. Keep doing what you’re doing - nothing needs changing here !”

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Posted 5 days ago

The Electric Tobacconist is rated 4.9 based on 36,534 reviews