“Excellent service from start to finish. The website is so easy to use, the customer service is fantastic and exactly what any customer needs. In fact, I am just about to place my second order now as we speak!”
Hi Simon, thanks for the video review. So pleased to hear you were very happy with our service and will be placing your second order. Have a nice day. Best Regards - Amy - ET Team
“Yet again! Outstanding service by ET, I ordered items on a Sunday assuming they would not be packed or posted until Monday. I noticed they were packed up within an hour and my dleivery arrived at my door via Royal (astounded as they are usually very slow) before 11am on the Monday. Now this is service. I am so happy with ET, I used to use Blu who were horrendous suppliers, I would be lucky if I even recived my order even if it had been pre ordered weeks before. The two companies are legions apart. I wish more companies were like ET. So hard to find good service these days.”
“Been a customer since 2022, and have never had any complaints about delivery, the products and communication. I have recommended this company to my family and friends and will continue to do so.
Definitely would give more star rating than the 5. Thank you once again .”
“Great service, fast delivery has all the products I need at reasonable prices.
free delivery over £20 which helps. Also has great offers sent through weekly.”
“My order already 3 days not delivered! One question: why you choose only Royal mail? Romford MC working very bad! Mostly waiting 2-3 days for delivery. It is not normal!”
Hello, thanks for taking the time to leave us a review. We're sorry to hear you haven't received your order yet. I can confirm your order was placed and dispatched on Saturday, the 1st of August. In most cases, orders arrive after one working day, but in some cases it can take longer, as it's not a guaranteed next-day service. Please note that today is the first working day since your order was dispatched. Upon checking your tracking, we can see that your order is out for delivery today (Monday, 3rd of August) and will be with you between 2:05pm - 6:10pm. If you require any further assistance, please don't hesitate to get in touch with our team via the Help Desk. Best Regards - ET Team
