“I can't write anything positive because my parcel was lost. It should have been delivered by DPD two days ago and I still don't have it. I simply lost over £60”
Hi Mariusz, Thank you for your review. I apologise that your order has not been received as expected. I’ve already discussed this matter with our Customer Support Team, and they are actively collaborating with our delivery partner to locate your order and find a resolution.
Please rest assured that we are committed to ensuring you are not left empty-handed, and we will provide a solution promptly. If you have any additional questions or concerns, please don’t hesitate to get in touch.
Best Regards,
ET Team
“Finally found a company that sold the compatible items I was after. So easy to order, lovely discount and speed of delivery..Well I ordered Saturday evening and it arrived Monday!!! Will definitely buy from again.”
“Been shopping with ET for 4 years, service is excellent, free delivery is as quick as paying for it and the range of products is amazing. Website is so easy to navigate. Would highly recommend ET to anyone. 5 stars.”
“Brilliant company with a really fast and efficient service. I placed my order and it came the next day. I won’t shop anywhere else from now on. A1 service.”
“I have been a long term customer - because the prices are competitive, there is a large range of products, and delivery is always very quick. Definitely my "go to" company for vaping products.”
“I quit ordinary smoking when I bought an IQOS Iluma kit from electronic tobacconist. Closest thing to ordinary smoking, but with less smell, less tar, and no ash! Also order Terea sticks in packs of 10x20 to save even more money, making them less than half the cost of ordinary cigarettes. Thoroughly recommend.”
“I particularly liked the easy to use website which contained an excellent range of products. Ordering was simple and email kept me informed with receipt very prompt.
Highly recommended”
“I was thrilled to know i can get Heets as all the shops don't stock the ones I have .The ordering was simple and arrived so quickly,i have enough at the moment but will certainly be ordering again from you S.J.Hayter”
“Super fast delivery and even when i place my order on a Friday i receive my parcel on a Saturday! Simple and easy to use the website and i can pick and place my order within minutes! Everytime i have a enquiry i get a prompt reply and I'm always satisfied with the end result and that's more important to me than anything else as I'm spending my money here so overall 5stars all the way! Loads of e liquids to choose from so sometimes I'm too spoilt for choice and I'm a picky person lol
I'm a regular customer for a reason and I've shopped with alot of other companies for e liquids and I've never had such a good experience like I've had on here and i love it when i get a reply saying no problem at all! I'm taking into account all the places i shop at and that includes my groceries and clothing! This company has far exceeded them all. All i can say is thanks and keep up the good work x”
