“Have been using Electric Tobacconist for some years I have never had a problem with them I can not fault the service . My order comes the next day free P&P never out of stock web site simple to use plenty of choice . Friend of mine just gave up smoking did not hesitate to recomend ET”
“My first order with Electric Tobacconist uk after a couple of bad experiences with other companies. What a refreshing change! The website was easy to navigate and my order arrived promptly with exactly what I ordered! The price was good too.. I will definitely be using them from now on!”
Hi Usha, thanks for taking the time to leave a review, I am sorry to hear the experience did not meet your expectations.
Upon reviewing the correspondence between you and our Customer Support Team, we understand that you requested a change in your delivery method after your order had already been dispatched. Regrettably, once orders leave our warehouse, we are unable to accommodate such requests.
Best Regards,
ET Team
“Electric Tobacconist? Well they deliver next day, for free! It's easy to order. They offer a huge product range but don't swamp you with promotional emails. Should you need to phone (unlikely), they answer, are pleasant and helpful. Oh yes, they also offer excellent value.”
“I have been using this company for quite some time now and I`ve got to know it as being very reliable .
I would`nt use any other !
It`s a great service and very quick delivery.”
“I have been ordering my products from Electronic Tobacconist for a few years now and every single order has been received the next working day, 100% correct and good quality. The website is very easy to navigate - I generally order the same each time and so the ‘order again’ facility makes this very simple and it often just takes 3 mins to log in, order & pay. Excellent company and service!”
“I have used this service for over 12 months and the service is impeccable. They provide quality goods which are dispatched quickly with a turn around of around 24 hours. I have only once had an issue with an item and after contacting them by email, it was resolved immediately. Trustworthy service and highly recommended”
