“Delivery is always absolutely perfect, shipped same day and arrived the next! Website is easy to use with offers automatically applied for you so you don’t miss out!”
“I have been buying from Electronic Tobacconist for some time now. I couldn't be happier with the support and orders and deliveries are made so quickly. Great prices, the service is second to non !”
“Excellent service. I ordered the wrong flavour when I first ordered. Realised my mistake and raised a ticket to request change of flavour. James from Customer Service contacted me within less than a minute of submitting the request and confirmed it was changed. Amazing service and prices!! 100% recommend!!!”
“Prompt dispatch and delivery, the website functions well and is easy to find what you are looking for.
Email to confirm order and dispatch was instant and they hold a good range of products. I got my kit while it was on offer so it was a good deal.
Overall there were no dramas, I found what I wanted quickly and it was a quick transaction.
At the time I wrote this you can refer a friend and get a 10% discount code 👍”
“I placed an order yesterday with about a quarter of an hour to go before cutoff for next day delivery..and got it completely wrong half a dozen times (note to self..do not try and do it with a migraine and tinnitus). Customer services were absolutely amazing, kept emailing me to make sure the order was correct, didn't lose patience and refund or cancel the order and made sure it went through. In today's climate of customer care, it was a refreshing change to interact with someone who actually cares about their customers. 5 star service, which is why I am, and always will be, a repeat Electric Tobacconist customer. Thank you so much for restoring my faith in humanity.”
