“Order received really quickly but the quality of the Vuse disposable mint ice vapes were terrible. Out of the 20 received we have tried half of them and they do not have any mint flavour and a couple of them are completely empty. I raised this as a complaint 3 days ago and then again yesterday, and still had no response- terrible quality and terrible service - please come back to me regarding my complaint”
Hello, thanks for taking the time to leave us a review. We're sorry to hear you had some issues with your Vuse Disposables. I can confirm our team has replied to all three of your emails within an hour of receiving them and our team is awaiting your response. It's possible that our emails are being delivered to your spam folder. Please check here for our responses and mark these emails as not spam or add us to your safe sender list. We look forward to hearing from you. Best Regards - ET Team
“Have been dealing with Electric Tobacconist for a few years and can't recommend them enough. Their website is easy to use. It has numerous different devices and refills available. Everything is well described and explained. Once the order is placed you have a confirmation email and within no time at all an email to say that your order is on it's way. I normally receive my order the following day or the day after, depending on when I place the order. The order is well packaged and I've never had an issue with the contents. They also have very good deals with multiple purchases.”
“So quick to order, the site is easy to navigate with plenty of choice and the reorder function is even faster. I ordered on a Sunday expecting to receive on Tuesday, which to me is very speedy, only to have the items delivered on Monday before 10am , I was so impressed. Would and have recommended to anyone.”
“First time ordering from this company . I found it easy to navigate their website and purchase my new vape kit. Great price too, very happy with my purchase I will be buying from them again in future . Super quick delivery too!”
“Easy to navigate website and find the product I wanted to purchase. Delivered exceptionally quickly. Prices are good too. Will defo recommend to others.”
“Great service, my product came the next day, carefully packaged. The website was easy to navigate. well designed and prices were very competitive. I will use them again. 5 of 5 stars.”
“Can't fault your service doesn't matter what time I order I get an email a little later saying its dispatched normally get my order next day so great service and good deals”
“The website is navigated with ease including the ability to have redelivery of previous orders, and has always fulfilled my orders with next day delivery. I have found the menu to work with such ease that I browse and over time have developed my preferences to different products that quite often are recommended by other customers.”
