Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 1,005 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well explained and spare screws included, looks very smart!”

Helpful Report

Posted 10 years ago

“Bought the product for 6 to 8 hens but it barely takes 6 hens. WE are having to build an extension to house them with an extra run for space. This product should be for 4 to 6 baring in mind they should be SMALL hens. House itself has all the features and easy to clean and have access to the internal side. Also egg box small. I would advised anybody looking to buy a house to check dimensions as we did not see actual size related to amount of hens it can take. Our previous hen house was built by my husband. I guess he obviously built it to suit our needs and does not reflect on bought house. Great ideas I would say on easy access and clean + dealing with chickens”

Helpful Report

Posted 10 years ago

“Fairly straight forward to put together for two people. Impressed with the wire and how it is fitted for fox proofing. One thing which was a shame is the dowels on the run to fit the roof were too long. This resulted in the dowels going through the roof at two points. Such a shame. Other than that a fair quality product that I'm hoping is built to last. The instructions could be clearer!”

Helpful Report

Posted 10 years ago

“very good service good communication speedy delivery great price”

Helpful Report

Posted 10 years ago

“I'm no good at jigsaws but I assembled my hen run with little difficulty. It would have paid me to have read the diagrams more than once. It took me ages to sort out the nest box which only has four parts! The quality over all is impressive. The screws were self-tapping and sharp so the only tools I needed were a bradawl and two Phillips drivers. (I did have to drill four holes in the roof). I'm going to test it out with a chicken carcase before I sacrifice more live hens on the fox's altar. Peter J”

Helpful Report

Posted 10 years ago

“Instructions very sparse there was even a piece of timber missing were my floor slid in so I had to put one in my self not enough of some of the screws putty poor”

Helpful Report

Posted 10 years ago

“Chicken home was delivered very quickly as promised by Egg Shell. It is very good quality and comes as flatpack but was very easy to put together. I would definately recomend this product.”

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Posted 10 years ago

“Superb chicken chicken coup, very exactly manufactured to put together very easily, delivery very swift with immediate phone contact after ordering online - great service!”

Helpful Report

Posted 10 years ago

“The cope is very well made and good quality wood. The only negative I would say is the screws that attach the roof are to short”

Helpful Report

Posted 10 years ago

“I would be more than happy to purchase from this company again. Kept me up to date on expected delivery, informed me of problem with expected item and recommended an alternative due to time constraints on our part and very quick and refunding the difference.”

Helpful Report

Posted 10 years ago

“Feel very let down was told coop and run would arrive on Thursday The 2nd of APRIL all that came were the wheels was hoping to put it together over Easter ,weather was just right ,have spent £285 still no coop or run ?.....”

Helpful Report

Posted 10 years ago

Dear Robert, the product was shipped April 1st via APC and is out for delivery. Consignment number is 5718134. Our customer service could have helped you last week with this information. regards Eggshell

Posted 10 years ago

“Very easy to order and fast delivery”

Helpful Report

Posted 10 years ago

“Well enough designed coop for two chooks max . Wood a bit flimsier than is hoped but, hopefully with a coat of wood preservative, it might last a while. Not sure how it will hold up moving around, which is why I bought the one with wheels, time will tell. Speedy delivery , although it came over two separate days.”

Helpful Report

Posted 10 years ago

“As you may know I am not completely satisfied with your product and until the issues raised are resolved i will make no further comment.”

Helpful Report

Posted 10 years ago

“great chicken coop looks really smart.Some of the instructions could have been clearer but we figured it out in the end.”

Helpful Report

Posted 10 years ago

“Delivery and service was first class and fast.”

Helpful Report

Posted 10 years ago

“Customer service eggcellent! Product arrived as predicted and was well packed - surviving well the odd knock or two from the delivery firm. All parts present, including extra screws, and construction reasonably easy - although diagrams a little fuzzy in places. Took me (a woman) a little under 11/2 hrs to complete on my own - chickens now happy in their new home!”

Helpful Report

Posted 10 years ago

“Bought the Betty hen house it appears to be very good value ordered it on the Tuesday morning and it arrived the next lunch time. Only problem was some of the screws were missing and the instructions need a bit of understanding but we got there in the end. Would most defiantly recommend this product and will be purchasing from this company again”

Helpful Report

Posted 10 years ago

“Paid extra to have the 1-2 day delivery which was when it was received. However, I was waiting for an email or phone call to acknowledge delivery day/time slot (as not delivered to home address) and didn't receive anything, therefore the first delivery was made when no one there to receive it. Easily rearranged though. If notice was received it would have been a rating of very good.”

Helpful Report

Posted 10 years ago

“Excellent service - henhouse delivered the day after I ordered it. Very well designed and well constructed. Assembly instructions not that clear - bit like IKEA!! It's possible to assemble the sides of the house incorrectly, everything fits together perfectly until you get to the very last stage. Contacted Eggshell and within 5 minutes they suggested that I look again at the side panels and sure enough I had assembled them upside down! Maybe a slight update/rewrite of the assembly instructions could benefit future customers. Al in all a very good buy and very helpful and prompt service from Eggshall.”

Helpful Report

Posted 10 years ago

Eggshell is rated 4.3 based on 1,005 reviews