Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 975 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 23rd April 2023

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good well made chicken coop recommend”

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Posted 3 years ago

“Fantastic customer service.. They sent out a floor free of charge after I bought and extra add on hutch due to all hutches on the market not seeming to be big enough to meet minimum bunnie size accommodation so my bunnie had a bigger dry area. Highly recommend Egg Shell. Love how fox proof wire is on all hutches which is why I went with them. Hutch itself was good quality and piloted in right places so no issues assembling😀”

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Posted 3 years ago

“My XXL coop was delivered in good time. My son assembled it and I have added roofing felt for extra protection against rain and painted coop green.I am still waiting for some hens for it, but they will be some time yet Very pleased with purchase.”

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Posted 3 years ago

“The product is great, pretty easy to put together and it's great quality. We did have a slightly cracked window, but we can't send it back as we got the chickens very soon afterwards and we need the window/door in there. .”

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Posted 3 years ago

“I never right reviews, but I felt compelled to write this one as Eggshell customer service is one of the best I have ever dealt with, my chicken coop turned up damaged due to the heavy handed couriers, I posted photos of the damage to Eggshell and the following morning a very nice man from customer services called me to apologise and offered me either replacement parts or he would send me a new coop once the damaged one had been collected. A+ all the way, I will be purchasing from these guys again and highly recommend them. Thanks again.”

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Posted 3 years ago

“On the whole I love this coop but instructions are a bit hard to follow and diagrams are a bit too small. Wood is a bit thin and fragile in places. Egg shell team were great. Great customer service and delivery was swift.”

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Posted 3 years ago

“The chicken coop we ordered and had delivered is well designed. However the quality of the wood is very poor and whilst the coop will do what it says on the description I have serious doubts that the wood quality and fixings will allow it to last long outside. Certainly not value for money with a cost of over £350.00.”

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Posted 3 years ago

“This is a good quality cafe, far better than others we have had. But the back panel arrived chipped and damaged so I was dissapointed.”

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Posted 3 years ago

“Ordered and received a Smokey XXL rabbit hutch with cover. Great staff came when they said it would. Went together easily. Great service. Would definitely buy from them again.”

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Posted 3 years ago

“Very good and sturdy chicken coop. Would of given 5 stars but the hooks connecting run and coop were very week so easily pulled apart. I put stronger ones on.”

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Posted 3 years ago

“Excellent service and great quality products.”

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Posted 3 years ago

“Hutch is great. May need to get a rabbit run in the future so will definitely purchase here.”

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Posted 3 years ago

“Delivery very quick. A little flimsy at the joints and not quite as big as I expected but looks good and my 6 chicks are very happy so far, will need an extension for when they're bigger”

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Posted 3 years ago

“Great product, good quality, attractive to look at, easy to assemble and my guinea pigs LOVE their new home. Rain cover is also lovely. Would purchase again from Eggshell.”

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Posted 3 years ago

“We bought the Windsor XXL. It arrived very quickly and was easy to put together. It's very nicely designed and looks ideal for our 4 new rescue chickens - we can't wait to get them home.”

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Posted 3 years ago

“My order arrived early. One part damaged spoke to customer service and a new piece arrived the next day. Great service and I'm happy with my coop for my rescue hens. Thanks eggshell”

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Posted 3 years ago

“Bought the XL Smokey rabbit hutch. Husband and daughter just built it. He says it's very good quality. It's gone together in no time. Very happy bunnies here in the Scottish Highlands 🐇🐰”

Helpful Report

Posted 3 years ago

“A well designed home for our bantams, a prompt delivery and easy assembly with carefully thought through instructions. We’ve had to paint the hutch and run as orange was a bit too harsh for our garden.”

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Posted 3 years ago

“You need to have someone write your instructions that has not built a chicken coop before and expand the illustrations to remove guess work. You can print double side and still keep to one page is you want.”

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Posted 3 years ago

“Excellent product 👌. Great service. Highly recommended service.”

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Posted 3 years ago

Eggshell is rated 4.3 based on 975 reviews