Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 1,004 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hutch is great. May need to get a rabbit run in the future so will definitely purchase here.”

Helpful Report

Posted 5 years ago

“Delivery very quick. A little flimsy at the joints and not quite as big as I expected but looks good and my 6 chicks are very happy so far, will need an extension for when they're bigger”

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Posted 5 years ago

“Great product, good quality, attractive to look at, easy to assemble and my guinea pigs LOVE their new home. Rain cover is also lovely. Would purchase again from Eggshell.”

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Posted 5 years ago

“We bought the Windsor XXL. It arrived very quickly and was easy to put together. It's very nicely designed and looks ideal for our 4 new rescue chickens - we can't wait to get them home.”

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Posted 5 years ago

“My order arrived early. One part damaged spoke to customer service and a new piece arrived the next day. Great service and I'm happy with my coop for my rescue hens. Thanks eggshell”

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Posted 5 years ago

“Bought the XL Smokey rabbit hutch. Husband and daughter just built it. He says it's very good quality. It's gone together in no time. Very happy bunnies here in the Scottish Highlands 🐇🐰”

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Posted 5 years ago

“A well designed home for our bantams, a prompt delivery and easy assembly with carefully thought through instructions. We’ve had to paint the hutch and run as orange was a bit too harsh for our garden.”

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Posted 5 years ago

“You need to have someone write your instructions that has not built a chicken coop before and expand the illustrations to remove guess work. You can print double side and still keep to one page is you want.”

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Posted 5 years ago

“Excellent product 👌. Great service. Highly recommended service.”

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Posted 5 years ago

“Item has slight damage and one lid doesn’t close properly, looks good”

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Posted 5 years ago

“Hutch came broken but just about functional. A nightmare to put together due to lack of screw holes. Roof makes a mess everywhere but that comes with the material. The wood it's made off is nothing special and feels quite cheap. On the bright side the size is decent for the purpose I brought it (indoor free roaming rabbit), but would never recommend using this size for a rabbit that will be in there for more than part of the day. Fortunately the trays are easy to clean and it's not too high off the ground for the rabbit to jump in and out. Would have looked elsewhere had I known it would turn out this way, but I'm not dissatisfied enough to go out of my way to get another one.”

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Posted 5 years ago

“Brilliant product, brilliant delivery times and brilliant customer services!”

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Posted 5 years ago

“Delivery great. Second Eggshell hen house I've bought. So simple to put together and easy to clean out. Most happy with it”

Eggshell 5 star review on 30th July 2020

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Posted 5 years ago

“Adequate for the purpose I need for three chickens good quality plenty space for them purchased extra run as well for extra space Would recommend for first timers”

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Posted 5 years ago

“We ordered a coup, had a few problems, but customer services sorted it out straight away. Many thanks, appreciated. 5*”

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Posted 5 years ago

“Product arrived in good time and was well protected for despatch. All parts were in good condition and after a coat of weatherproofing natural oak stain assembly proved to be straightforward. Hens immediately took to their new home which is just big enough for 4 Hybrid sized birds between dusk and the morning - but needs to be placed in a larger run for them to get out during the day. Once assembled seems sturdy and hopefully will last some years with appropriate maintenance. Only criticism is that some of the hinges and bolts/catches seem a bit lightweight - but easily upgraded if they wear out or break over time.”

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Posted 5 years ago

“Very prompt delivery of our chicken coop. When we unpacked it a piece was damaged in shipping and they sent a replacement part the next day. Fantastic coop and amazing customer service.”

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Posted 5 years ago

“Really poor quality product - soft and thin wood that breaks easily and screws rip out within days as they can’t hold the weight. Really wouldn’t recommend. I complained and was offered a new spare part or £15 refund - but of an insult when you have spent £500! Steer clear of these chicken coops as they will Fall apart quickly!”

Helpful Report

Posted 5 years ago

“Not the best of wood to have been used. A few parts was splitting before I had put it together but was desperate for a chicken house as my other broke so it had to do. Very disappointing. Paid 350 for it and wasnt not very pleased with the quality”

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Posted 5 years ago

“Excellent (eggcellent!!) Service when I contacted them direct but no response when I emailed a query via the website or via Twitter. They expressed our order when I realised our girls were coming sooner than anticipated (Thank you so much). The hobbit hen house I ordered is perfect - easy to put together and looks great (the girls love it too - eggs 1st night). The only suggestions I have are that I've put a handle on the lift hatch to the nesting boxes, we also didn't attach the run to the house (I've wired together the flapping ends!!) As if they were attached the only way in is through the tiny door in the run!! Hard for a 10 year old - impossible for and adult!! Other than that lovely. Thank you.”

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Posted 5 years ago

Eggshell is rated 4.3 based on 1,004 reviews