Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,935 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“***”

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Posted 8 years ago

“*** cancelled the order because they cannot post.”

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Posted 8 years ago

“Waited a week and still no delivery”

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Posted 8 years ago

“***”

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Posted 8 years ago

“Why have I received a message to say that my order has been cancelled and my payment is being refunded? Is it because you are out of stock? I confirm that I want the single bar electric fire that I ordered. Please confirm that my order is being met. ***”

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Posted 8 years ago

“My order was accepted and only later was I advised that it could not deliver to Northern Ireland.”

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Posted 8 years ago

“Goods sent to wrong house”

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Posted 8 years ago

“Prices were OK but you cancelled my order as undeliverable.”

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Posted 8 years ago

“Took my money then decided that my location was not considered important enough to post to . I live on the Isle of Wight ,not outer space !”

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Posted 8 years ago

“Sorry, I am very disappointed. I have not received the item at all, which is supposed to arrive on Friday last week.”

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Posted 8 years ago

“Delivery!!! Still not received my item for over a week now!!”

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Posted 8 years ago

“Submitted an order and was told it would be delivered next day. Nothing came, the following morning I phoned to see what happened only to be told 1 of the items wasn't in stock and they were waiting for more to arrive before shipping. I wouldn't mind but it was only a roll of insulation tape! Either ask if I want to remove it from the order to expedite shipping, ship it separately or if there's none in stock don't make out it is in stock!”

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Posted 8 years ago

“As this firm refused to deliver to the Western Isles - when many other firms do this without difficulty - I suggest they change their carriers, unless business is so good they don't need to. Regards ***.”

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Posted 8 years ago

“I made an order and sadly there was no option to point out we are a business. The courier company gave me an out of hour fail to deliver notice so I called the customer service and told them we're a business and close at 5pm and was assured they would sort it out so we would get a delivery before closing the next day. None of it happened and our accountant (named on our business card) had to collect it from a local shop. Disgraceful customer service. Will not be repurchasing anything from them.”

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Posted 8 years ago

“I bought some smoke alarms. Good choice, good price and good tracking and delivery.”

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Posted 8 years ago

“The item I ordered was out of stock, but I was only notified the day after I placed the order. A lot of other e-commerce web sites have quantity in stock indicator to inform the purchaser before purchase.”

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Posted 8 years ago

“The advertised dimensions of the product do not match its actual dimensions. Product therefore useless to me. That's pretty fundamental.”

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Posted 8 years ago

“The foot switch that I ordered was complete rubbish,it was in a plastic bag in bits .Nothing would fit together so I have been out and bought one.”

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Posted 8 years ago

“Ordered item via website, contacted 2 days later and told it was too fragile to send. Ordered same item from competitor and it arrived next day. Won't buy from again”

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Posted 8 years ago

“There appears to be a problem with your web site when arriving at placing the order, tyghe site hangs up. this has happend befor when i tyried to order via the web site. Because of the good service i recieved in the past i decided to place a phone order. thanks ***”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 14,935 reviews