Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,961 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought esp door access system and it was delivered 3 days later (excellent service) Then the next week had to buy extra access tags for the system, sent payment next day got msg to say payment was stopped because they don't deliver to Northern Ireland. Dont know what to think of that!!!”

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Posted 8 years ago

“***”

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Posted 8 years ago

“*** cancelled the order because they cannot post.”

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Posted 8 years ago

“Waited a week and still no delivery”

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Posted 8 years ago

“***”

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Posted 8 years ago

“Why have I received a message to say that my order has been cancelled and my payment is being refunded? Is it because you are out of stock? I confirm that I want the single bar electric fire that I ordered. Please confirm that my order is being met. ***”

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Posted 8 years ago

“My order was accepted and only later was I advised that it could not deliver to Northern Ireland.”

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Posted 8 years ago

“Goods sent to wrong house”

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Posted 8 years ago

“Prices were OK but you cancelled my order as undeliverable.”

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Posted 8 years ago

“Took my money then decided that my location was not considered important enough to post to . I live on the Isle of Wight ,not outer space !”

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Posted 8 years ago

“Sorry, I am very disappointed. I have not received the item at all, which is supposed to arrive on Friday last week.”

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Posted 8 years ago

“Delivery!!! Still not received my item for over a week now!!”

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Posted 8 years ago

“Submitted an order and was told it would be delivered next day. Nothing came, the following morning I phoned to see what happened only to be told 1 of the items wasn't in stock and they were waiting for more to arrive before shipping. I wouldn't mind but it was only a roll of insulation tape! Either ask if I want to remove it from the order to expedite shipping, ship it separately or if there's none in stock don't make out it is in stock!”

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Posted 8 years ago

“As this firm refused to deliver to the Western Isles - when many other firms do this without difficulty - I suggest they change their carriers, unless business is so good they don't need to. Regards ***.”

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Posted 8 years ago

“I made an order and sadly there was no option to point out we are a business. The courier company gave me an out of hour fail to deliver notice so I called the customer service and told them we're a business and close at 5pm and was assured they would sort it out so we would get a delivery before closing the next day. None of it happened and our accountant (named on our business card) had to collect it from a local shop. Disgraceful customer service. Will not be repurchasing anything from them.”

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Posted 8 years ago

“I bought some smoke alarms. Good choice, good price and good tracking and delivery.”

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Posted 8 years ago

“The item I ordered was out of stock, but I was only notified the day after I placed the order. A lot of other e-commerce web sites have quantity in stock indicator to inform the purchaser before purchase.”

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Posted 8 years ago

“The advertised dimensions of the product do not match its actual dimensions. Product therefore useless to me. That's pretty fundamental.”

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Posted 8 years ago

“The foot switch that I ordered was complete rubbish,it was in a plastic bag in bits .Nothing would fit together so I have been out and bought one.”

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Posted 8 years ago

“Ordered item via website, contacted 2 days later and told it was too fragile to send. Ordered same item from competitor and it arrived next day. Won't buy from again”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 14,961 reviews