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Eden and Willow Reviews

4.8 Rating 3,100 Reviews
96 %
of reviewers recommend Eden and Willow
The jars were great and as expected but I have never received the scoops which were missing from the order and have still not arrived nearly three weeks after my original order in spite of being told they were being sent out.
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Posted 1 week ago
The product is very good but one jar was broken
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Posted 2 months ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 2 months ago
I felt like these glasses were reasonably priced , quick delivery and are very nice quality. The only thing that could improve is having an indication on the glasses or even the packaging they come in wether they are dishwasher safe or not . Which I have no idea if they are .
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Posted 2 months ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 2 months ago
Lovely vase - have re- ordered again. Very well packaged.
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Posted 2 months ago
The bathroom storage box I ordered is nice and it was described accurately. But any company that uses Evri as its delivery partner will not get my recommendation. Evri is a shambles - unreliable and uncommunicative.
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Posted 2 months ago
It was good but the size was not clear.
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Posted 2 months ago
Good price and love my new glasses. Sent quickly. Will definitely use again. However the courier left my parcel not only in my recycling tub out the front of my home where the public walk by despite the notice on our door clearly saying back porch.
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Posted 3 months ago
Quick delivery, happy
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Posted 3 months ago
The tray was well made and looks lovely really pleased with it.My reason for a 4 star was it arrived in a half battered box my guessing it wasn't packaged like that.The tray was protected so no damage.Would I buy from this site again absolutely I would yes Thankyou 🤗😁👍
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Posted 3 months ago
Attractive glass mugs. Keep drinks hotter. Good delivery time.
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Posted 3 months ago
Easy to facilitate order and the item arrived promptly. Unique handbag style vase as a present for my daughter
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Posted 4 months ago
Good quality products
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Posted 5 months ago
The products that arrived in one piece were lovely. Two large glass jars with bamboo lids and some pizza boards and cutters The three smashed jars that also arrived weren't great, but these things do happen. However after contacting them they did offer me replacements items without having to return the damaged goods which was very helpful.
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Posted 5 months ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 5 months ago
I love the jars I bought. I by mistake selected some that were too big so I returned them. My only small gripe which is why I scored 4 instead of 5 was I did struggle to see the returns process on the web site. Basically you just post them back, I included my delivery slip. Once I returned them my refund was processed promptly and I am about to buy some more of the smaller ones.
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Posted 6 months ago
Very pleased with my vase . It was well wrapped. Fast delivery. Would use again .
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Posted 6 months ago
Have some nice items.
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Posted 7 months ago
Very quick delivery and good products!
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Posted 7 months ago
I am so happy with the products I received from Eden and Willow, even despite there being a damage upon arrival they assisted me and ensured I would get a replacement sent only two days after raising the issue!
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Posted 7 months ago
Nice selection of bits and fairly reasonably priced although it all adds up quickly when you're buying a lot! I also want to say that the item I did want to review is not available to review. The acacia honey pot is poorly designed there's a good inch that the drizzler doesn't reach so it's a huge waste. The drizzler also doesn't stop honey dripping (apparently that's what they're meant to do) so it's not effective at all the hard and your work surface etc just end up covered in honey so it was a waste of money and 2 big bottles of honey!
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Posted 7 months ago
Exactly as described.. Arrived on time and well packed so items arrived in good condition
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Posted 7 months ago
Eden and Willow is rated 4.8 based on 3,100 reviews