“Item was as described and what I was looking for. There was a breakage on arrival and this was dealt with in a timely and satisfactory manner.
I would use your site again”
“It is nice for the price and the size
However, small dent on top of glass a scratche mark around and alot of finger prints. Other than that, good product to be honest.”
“Received wrong product twice, but both delivered very quickly. There was no problem resolving the issue - responses to emails were polite, helpful and very prompt - and eventually I had what I'd ordered and was very pleased. One star deducted for initial mistakes, but would shop again.”
“Was very good service came in few days…and also replaced my broken jars when I told them few of them were broken! I did order about 30 glass jars;))”
“Only used you once.
Have not seen the Napkin Holder as it was successfully delivered directly to a friend as a present. She was very pleased with it...”
“The service was really good, however the product is not. The four stacks are wobbly and do not sit on top of one another, three are good but when you stack the forth it wobbles.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Order process was easy, I was kept well informed on delivery and the items arrived quickly! Items arrived in good condition mostly, however one of the jars has a chip in the bamboo lid and one had a small chip of glass inside!, but it wasn't from the item strangely. I am happy overall and can overlook these small faults in a couple of the items. The products are just what I wanted for my storage needs and cupboard organisation.”
