Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I was very impressed by the service I received from Eden and Willow. It was easy to order my items online and they arrived promptly without any hiccups. They stock quirky and usual items which you don’t see on the high street. Highly recommended.”
“Great products, great value for money and even better service. One of the glass jars I ordered arrived damaged but I was sent a replacement straight away with no fuss. Would definitely recommend!”
“I am very happy the way they dealt with the matter I received wrong items they sent me new items next day delivery replaced it straight away with no questioning they are very nice looking in my kitchen”
“Amazing products received and super fast delivery. A slight issue with a broken item due to unforeseen circumstances and the amazing support and fast replacement and communication was amazing! Will be using them again
Thank you”
“The company were very accommodating when one of my products arrived damaged. They shipped a replacement effiencently and promptly. The quality of the products are generally very good.”