“Great quality products and excellent customer service. Unfortunately, one of the glass jars had been broken during transit, but the team were fantastic and sent a replacement out immediately. Will definitely return soon and recommend to friends and family.”
“I've ordered 14 jars as they were looking so beautiful. Received 12 but when I contacted the customer service they were extremely polite and so helpful they sent me the replacement. Jars as I thought littler bigger but they r quite small but I liked them will use them to keep my all spices. Highly recommend.. and will buy again from Eden and willow.
Thanks”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Excellent service & products amazing value for money. Customer service was super fast & officiant. On my 3rd order! Have already recommended to friends & family! X”
“I can’t recommend Eden and Willows products and service enough! I had an issue receiving my parcel (with no fault of theirs) and their response and problem solving was so quick and efficient. The products themselves are perfect and have my kitchen look amazing and just as I had imagined. If you are looking to buy good quality products along with first class customer service, this is the perfect company! Thank you Eden and Willow. And a special thank you to Juliana who helped me with my issue. Thank you once again! I will definitely be shopping with them again.”
“I am very pleased with the service I received from Eden & Willow. The communication was wonderful and delivery was very fast. The quality of my order is excellent and I wouldn't hesitate to order from them again.”
“I’m from the Isle of Wight and although I went through with my purchase I was shocked to find out it cost over £7 for postage. It’s the 21st century can this please get updated - we are 20mins from Portsmouth! Actual products however were amazing but postage was extortionate!”
