“Excellent post sales customer service. The item delivered unfortunately was broken (likely courier damaged) and there was no quibble replacing item, with prompt redelivery”
“Beautiful I’m putting flowers in the bag to put on Mums grave for her birthday it’s well worth the money and excellent service I bought some glass cups from you and they’re really nice too I would recommend you any time”
“The jars were great and as expected but I have never received the scoops which were missing from the order and have still not arrived nearly three weeks after my original order in spite of being told they were being sent out.”
“I was looking for a cork topped jar, of which there are not many options available so I was pleased to find Eden and Willow who had exactly what I wanted and in a range of sizes. And, although there was an issue with my order, they resolved it quickly.”
“This dish rack is ideal as I only have a small draining board beside my sink. Black looks great and I am very happy with my purchase, but I knew this would be the case as I have always been pleased with anything I've purchased from Eden and Williw, quality is always high standard. Would definitely recommend.”
“Eded and Willow are okbut the delivery hasn't come through from Evri. We had email stating delivery date and time but no show as yet, that was three days ago. So really can't give a positive review until my order has been delivered.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Product was not what I wanted, far too wide. Returns Policy is poor, as I wasn’t aware you have to pay for returns yourself as I may have not ordered if I knew I would have to pay for returning the cups. Wouldn’t order again.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
