Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Ordered a few items, they arrived quickly and are great quality. Very happy with my purchases. Will definitely be ordering from here again and would recommend.”
“Beautiful glasses - exactly as they looked on the website - and really great prices too. Delivery was quick and after needing to contact Eden & Willow with a small issue with the order, they didn't hesitate to fix it and got it sorted straight away. 10/10 and will be buying from here again.”
“Looking for an unusual gift for my cousin's birthday and found Eden and Willow website.
My cousin absolutely adores her gift and it is taking pride of place in her living room.
Very pleased that I found your site and purchased this gift for a person that has everything.”
“Nice vessels. Spoons on the side are absolutely tiny, smaller than a teaspoon so are there just for aesthetics.
Jars are not as big as I expected and I did measure the sizes.”
“After receiving my vase smashed, I contacted Eden Willow immediately. The response was very very quick and a new vase sent out immediately. This arrived undamaged and it made a lovely present. Thank you for excellent customer service.”
“Some of the products are great but not all of the glass jars have a air tight lid. I sent videos to show them and they said theres no issue when there clearly is. End result was to return them at my own cost which they know i wouldn't do as it would put me out of pocket. A simple solution would be to send replacement lids (for some not all) but did not offer.”
“I am really pleased with the handbag glass vase I bought from you. It was very well packed with a quick delivery. I have bought it as a wedding present for a friend.I am sure she is going to love it. Will definitely mention your company to friends. Many thanks.”
“Good Morning,
I purchased a gift from you’re site after reading the reviews. She hasn’t opened it yet, therefore not able to say whether item is good until then.
I will come back at a later date to add a further review when she opens it.”
