“After receiving my vase smashed, I contacted Eden Willow immediately. The response was very very quick and a new vase sent out immediately. This arrived undamaged and it made a lovely present. Thank you for excellent customer service.”
“Some of the products are great but not all of the glass jars have a air tight lid. I sent videos to show them and they said theres no issue when there clearly is. End result was to return them at my own cost which they know i wouldn't do as it would put me out of pocket. A simple solution would be to send replacement lids (for some not all) but did not offer.”
“I am really pleased with the handbag glass vase I bought from you. It was very well packed with a quick delivery. I have bought it as a wedding present for a friend.I am sure she is going to love it. Will definitely mention your company to friends. Many thanks.”
“Good Morning,
I purchased a gift from you’re site after reading the reviews. She hasn’t opened it yet, therefore not able to say whether item is good until then.
I will come back at a later date to add a further review when she opens it.”
