“Good price and love my new glasses. Sent quickly. Will definitely use again. However the courier left my parcel not only in my recycling tub out the front of my home where the public walk by despite the notice on our door clearly saying back porch.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I fell in love with the vase and I bought it for my friendf birthday tomorrow she has seen it and is over the moon because it is so differant ad quirkydelivery was good also so 10 out of10 all round it is super
regards Diane Barnes”
“Hi I’m sorry to write that one of my boxes were faulty. They were slanted and. I have had to put books inside to weight in down.
I needed it to complete a ladder shelf that I wanted to be finished by Mother’s Day, hence why I haven’t returned.
I will keep it but I am a little disappointed that it wasn’t quality assured before it was packed to me.
Also the box was open on delivery & delivery man had to make two visits as I requested him to leave by front door but due to bad weather & box being open product may have got damaged, so he kept it safe & returned at the end of his shift.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I am very impressed with my order from Eden and Willow and the quality of the hand bag vase. I was concerned on delivery as the outside box was damaged but because the item was very well packed the vase was intact. Thank you.”
“I hadn't bought anything before from Eden & Willow. I certainly would buy again. The delivery was very quick and the wooden tray and willow basket are great quality and lovely. I'm very pleased with service and quality. Thank you.”
