“ordering items was fine and well presented website
however the delivery by EVRI EX HERMES Was delayed several times
so hopefully customers will be offered an alternative courier/ delivery agent
box was well bashed & looked like it had be opened & resealed & due to the delay over several days
I was very concerned !”
“I am so so pleased with my order! the glass embossed mugs are absolutely beautiful and exactly what I'd been looking for, very quick order turn around and everything arrived safely and protected!”
“It was my first order placed with Eden and Willow. Experience of purchasing to receiving was excellent. And any issues resolved straight away. Product received was of excellent quality. Response to email was excellent. Will definitely be purchasing again. 😊”
“I purchase a glass handbag vase from Eden and Willow, this was my first purchase of which I was extremely happy with the service, packaging and item. I will be purchasing again.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Would have been a 5 but the state of the outer box was a mess all ripped and crushed not good first impression but it didn't make any difference to the inside they were perfect and so beautiful bought as leaving gifts for two life long friends who loved them.
I think I might get myself one they are so beautiful”
“So very impressed to find this fabulous business
New to me so I only ordered a,few small things but what arrived was beautifully wrapped and such excellent prices for anarchy were
Saw very similar in Nkuku for four times price
Will be back and highly recommend”
“When my order of glass jars arrived, one of them arrived damaged so I contacted customer service. Not only did they reply quickly but they sent out a replacement jar immediately. It’s a shame it arrived damaged however these things happen and customer service were so kind. Thank you!”
