Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Very pleased with my purchase, well packaged for glass safety which i was a bit worried about. Overall the item and ease of purchase and delivery were top notch.”
“Great quality of product. Bought a tea pot with strainer which is amazing, keep the temperature long and works very well. Also great cups for tea. Trzy and some small additionally to kitchen. Definitely recommended for item that last longer.”
“First of all, it arrived very quickly and was very clean and neatly packed, and the quality of the goods was also excellent and the price was very, very good. I will definitely buy again and recommend it to my friends.”
“Very good customer service. I accidentally ordered cork lids for my jars instead of bamboo and the team managed to amend my order before it was dispatched.
One of the jars had a slightly rounded bottom and is therefore a bit wobbly but in general I’m very happy”
Dear Narinder,
Thank you for your positive feedback. We are glad to hear that you are satisfied with your purchase.
Regarding this odd jar, please kindly get in touch with us and we will help you further.
Best Regards
Eden & Willow Customer Service
