“I love the jars I bought. I by mistake selected some that were too big so I returned them. My only small gripe which is why I scored 4 instead of 5 was I did struggle to see the returns process on the web site. Basically you just post them back, I included my delivery slip. Once I returned them my refund was processed promptly and I am about to buy some more of the smaller ones.”
“Absolutely loved my purchase from this company.....so much so....I bought a second one....
Packaging was brilliant....delivery was great...
Definitely recommend”
“Excellent customer service, the best.
They helped me with an address issue and the glass gift arrived safely to the correct address.
My friend said the item was well wrapped and arrived in one piece. She loved the item and everyone was happy.
Thank You Eden and Willow”
“I'd looked for these hi ball glasses everywhere. They were a gift and my friend was thrilled. So just happened on Eden and Willow and there they were!”
“I ordered a beautiful handbag vase which was damaged when it arrived. I emailed Eden and Willow and within 2 hours they had despatched a replacement. It's unusual to get this kind of fantastic service. I shall order from again. Thank you!”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
