Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“First time buying something from Eden & Willow & I will definitely be back again. Unfortunately one of my jars arrived damaged, they were incredibly helpful in getting this replaced straight away & very apologetic. The product is good quality & looks exactly like it does on the website.”
“The jars are amazing, but are delicate, would recommend, the jars and the company. I ordered 8 but 3 turned up broken, they replaced them immediately, fantastic customer service what more could you ask for .”
“Jars were excellent all c as me intact no breakage and very soon delivery after few days when I purchased order.. I have recommended u to as number of freinds and family thank you so much”
“Good online ordering service followed by prompt delivery and great products. The candles I ordered are great. First time of using Eden & Willow, it definitely won't be the last. Thank you.”
“Faultless customer service. Sadly the item wasn’t up to the standard I was hoping for but Eden & Willow tried to accommodate for the quality of the item. I wouldn’t recommend the product if being used for display but I would recommend Eden & Willow as a company”
“I purchased some glass jars with bamboo lids and was so pleased with them that I ordered some more! They are excellent quality and arrived very quickly. I could not fault the service at all from ordering them to delivery.
Many thanks!”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
