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Eden and Willow Reviews

4.8 Rating 3,330 Reviews
96 %
of reviewers recommend Eden and Willow
Company Reviews Product Reviews
2,390
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Stephanie Hunt
Verified Buyer
“Beautiful products! Fantastic quality, they came wrapped and well protected. Delivery was super quick too! So happy with my new kitchen containers!”
Eden and Willow 5 star review on 24th February 2021
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Posted 5 years ago
Amy Laughton
Verified Buyer
“Ordered some glass jars which arrived super quick. The quality of the jars is excellent. Will definitely be buying more in the near future.”
Eden and Willow 5 star review on 24th February 2021
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Posted 5 years ago
Anonymous
Verified Buyer
“Very pleased with purchase”
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Posted 5 years ago
Marylynne Jeffrey
Verified Buyer
“Had a broken jar. A replacement was sent straight away .”
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Posted 5 years ago
Mazhar Alam
Verified Buyer
“Great service. Fast delivery. And the products are of good quality. Great purchase.”
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Posted 5 years ago
Ellie Cartwright
Verified Buyer
“Great products, well protected and great customer service. Thankyou!”
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Posted 5 years ago
Anonymous
Verified Buyer
“Lovely product, delivered really quickly and well packaged.”
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Posted 5 years ago
Derek G Wakefield
Verified Buyer
“First class customer service. Had a damaged item delivered and Juliana responded immediately and courteously to my request for a replacement. Replacement duly arrived with a new order promptly. Customer service like this is sadly not the norm nowadays. Very well done Eden & Willow.”
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Posted 5 years ago
Lynn Thomas
Verified Buyer
“Goods arrived quickly but I'm not very happy with the quality”
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Posted 5 years ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 5 years ago
Anonymous
Verified Buyer
“I love my glass jars with the bamboo lids, they’re fab! The only thing I wasn’t too happy about was that I thought I was ordering from a small business, and then started getting tracking texts and emails from Amazon about my Eden & Willow package? I don’t like buying from Amazon, so thought this was a bit dodgy. The product is great though.”
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your feedback. I just wanted to let you know that we only use Amazon couriers for shipping. Your order has been handled by our small Eden & Willow team. Please do not hesitate to contact us if you have any further questions. Best Regards Eden & Willow Customer Service
Posted 5 years ago
Anonymous
Verified Buyer
“I bought 13 jars from Eden and Willow. They arrived very well packaged and protected. While most of them were beautiful, one of them had a crack down the middle, and another had a strange warped rim edge. However this didn’t stop the lid from shutting properly so not a big problem.”
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 5 years ago
Anonymous
Verified Buyer
“Beautiful products Arrived quickly and really well packaged Highly recommend”
Helpful Report
Posted 5 years ago
Claire Russell
Verified Buyer
“Fast delivery.”
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Posted 5 years ago
Jennifer Connor
Verified Buyer
“I am so happy with my glass jars. These were the best price I found and they are great quality. Will be coming back for more. Highly recommended”
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Posted 5 years ago
Kate Orchard
Verified Buyer
“Excellent product, delivered promptly and very well wrapped. Delighted!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I recently bought some jars from Eden and Willow and I am very pleased with them! One arrived damaged but their customer services were excellent and have sent me a replacement.”
Helpful Report
Posted 5 years ago
Catherine Etchell
Verified Buyer
“Fast delivery”
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 5 years ago
Julita Vilcinske
Verified Buyer
“Quick delivery and high quality jars”
Helpful Report
Posted 5 years ago
Christine Leigh
Verified Buyer
“These jars are the right size for spices, yes the glass is thin, matches my other jars. Very happy I will buy again.”
Helpful Report
Posted 5 years ago
Jessica Kilgour
Verified Buyer
“Fantastic products and super quick delivery! Can’t fault anything it even worked out cheaper than buying from b&m and the quality is 10x better”
Eden and Willow 5 star review on 21st February 2021
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Posted 5 years ago
Eden and Willow is rated 4.8 based on 3,330 reviews
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