E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.19

4.2 Rating 2,378 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t arrived”

Helpful Report

Posted 4 years ago

Hi Amaniel We are very sorry your order hasn't reached you, if you contact our help desk at support@e-liquids.uk a member of our team will happily resolve this. E-Liquids UK

Posted 4 years ago

“Paid 48 for my order 5 days ago and still haven't received it. Tried contacting E Liquids via email, Instagram and there online help support on website. No reply or acknowledgement. Should have been sent via royal mail 24 but my order number isn't showing up anything. Definitely wont be ordering from here again. Avoid!!”

Helpful Report

Posted 4 years ago

Hi Chris We are very sorry this happened, I can see that this was resolved and your order reshipped and delivered to you on January 26th by Royal Mail. We will always endeavour to do our best to resolve any issues promptly. - E-Liquids UK

Posted 4 years ago

“I did not receive the order and I can't get a reply from support.”

Helpful Report

Posted 4 years ago

Hi Anton We can see this has been marked as delivered to the Ukraine on April 7th and hope you're happy with your products! - E-Liquids UK

Posted 4 years ago

“I have just received part of my order I am missing 2 bottles of menthol super ice this is not satisfactory and does not encourage me to consider further orders at this time I expect this situation to be resolved immediately and look forward to a prompt response”

Helpful Report

Posted 4 years ago

Hi Kevin As discussed on the phone your order was shipped in two parts, the 2 bottles are being reshipped out to you promptly and we apologise for any inconvenience caused.

Posted 4 years ago

“It's now been 10 days since I had notification that my order had been dispatched. There is still no sign of it despite assurances being given to me that a replacement had been sent last week. As a result, I have requested a refund. Its a shame as I have experienced no issues with this company previously and the product range and pricing are excellent.”

Helpful Report

Posted 4 years ago

“Placed order 8 days ago and I am still waiting for the goods I paid for.”

Helpful Report

Posted 4 years ago

“It’s been 3 weeks since I ordered my juice and I still have not received it. The website says the order has been completed yet it has not arrived. The delivery services is absolutely appalling and it’s safe to say I’ll never be buying anything from this website again. It’s absolutely unacceptable and I want what I paid for.”

Helpful Report

Posted 4 years ago

“Wrong order”

Helpful Report

Posted 4 years ago

“I placed my order on the 9th Sept and haven’t received it yet. I contacted customer service 3 days ago and they haven’t replied yet. One star”

Helpful Report

Posted 4 years ago

Hi Umberto I have checked the delivery confirmation code for your parcel and can see it was delivered by royal mail on 13th October at 12:12pm. There was also a reply sent via the support team which may have gone to your spam folder as we can see it wasn't marked as viewed by yourself. We will always do our best to help support customers with any issues and hope that you were happy with thee arrival of your order. Kind Regards, E-Liquids UK

Posted 4 years ago

“i ordered 3x 32mg liquids and i was sent 3x 5mg liquids instead”

Helpful Report

Posted 4 years ago

Hi Adam, After reviewing your order it seems you did in fact order x3 bottles of Burst Nic Salt in 5mg. This was stated on your initial email confirmation and on your dispatch email. If you would like to use our free returns service you can return any unopened bottles and we will send out a higher strength :) https://www.royalmail.com/cy/track-my-return/create/2984 Kind regards, E-LIQUIDS UK

Posted 4 years ago

“I would give a better review if I had received my liquid by now but it hasn't arrived. Very late, today is report it day.”

Helpful Report

Posted 4 years ago

“I have placed an order on 14th of august, after 8 days i still didn’t received my order. I have tried to contact customer service, left 2 messages. Acording to their policy it takes few hours to get an answer, after 3 days they still didn’t answer. It was my 4th and definetly my last order from this shop.”

Helpful Report

Posted 4 years ago

“Just this experience I purchased some tart nic salts shots and it wasn’t what was put down in the description, it was over power, so much so it was giving me migraines. It completely ruined my 100ml bottle of liquid. Other than this experience my past purchases have been good”

Helpful Report

Posted 4 years ago

“I ordered 4 vape juice and when they arrived, all had a best before date of 30/1/19 - almost 18 months old! I reported this straight away and was contacted asking for a photo of the bottles, which was fair enough. I replied immediately with the photo and haven't heard anything since.”

Helpful Report

Posted 5 years ago

“Only half my order arrived, the other half is coming 'asap'. Hope that means soon otherwise I will have to go to someone that isn't out of stock, or tells you if they are.”

Helpful Report

Posted 5 years ago

“I still haven’t received my order,could you please let me know when I will get it delivered as I ordered at the start of May I do understand the order can take longer due to what we are all going through at the moment Thank you Claire”

Helpful Report

Posted 5 years ago

“Sorry cant review just yet, haven't received the order x”

Helpful Report

Posted 5 years ago

“Never turned up and still awaiting what will happen, deeply upset in this difficult time. Locked down every shop closed and left with no vape liquid.”

Helpful Report

Posted 5 years ago

“Products came quickly and they are great, will be ordering again”

Helpful Report

Posted 5 years ago

“Ordered 5 nic shots and only received 2 on the 2 day late delivery”

Helpful Report

Posted 5 years ago

E-Liquids UK is rated 4.2 based on 2,378 reviews