E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.19

4.2 Rating 2,378 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a regular customer had no problems until now 11/1/22 I made an order on the 31/12/21 and still not received my order so I tried getting in contact by E-Mail and telephone I’ve had no reply or response either way I’ve lost out on my order and money… terrible service!!”

Helpful Report

Posted 3 years ago

“Still waiting for my item. It’s been 10 days when i was told 1-3 day delivery. Tried to contact and still haven’t heard back yet, very unprofessional.”

Helpful Report

Posted 3 years ago

“I still have not received my purchase”

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Posted 3 years ago

“Order number 299933 I am so demoralised I dont like to leave bad feedback without speaking to the company first! I have sent messages emails messages upon emails and not a single reply. When my order arrived their was a scruffy little note written on the invoice saying sorry watermelon to follow. It was a 100ml and I am disabled and live on a very low income. I can’t afford to be paying for goods that aren’t fulfilled. I am genuinely upset being ignored has really upset me. What company takes your money and doesn’t send the goods a note saying sorry and will send separate. And weeks later still no juice or refund or a single reply. £12-99 you owe me- I paid £42 for this order off 4 bottles and only 2 were useable and one didn’t arrive. Please send me my refund. I need the money. Still waiting for product and my refund. Cant begin to explain how sad I feel and disappointed- can’t afford to have to replace something I cant afford because you have taken advantage- or need new staff!! Kind regards Kerry ollier”

Helpful Report

Posted 3 years ago

“Delivery still not received”

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Posted 3 years ago

“Terrible customer, no price match promise and next day delivery took 7 days, buy elsewhere”

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Posted 3 years ago

“I will never use this company again it took them one week for my vapes to come despite phone calls and emails!”

Helpful Report

Posted 3 years ago

“Horrible service , i ordered 2 weeks ago , my order said its next day delivery , 2 weeks gone i have raised a complaint through email noone emailed back, i have called numerous times noone picks up , my money gone but my product hasnt arrived yet”

Helpful Report

Posted 3 years ago

“I havent received my order!!”

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Posted 3 years ago

“Very tastless and doesn't taste anything like cherry cola”

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Posted 3 years ago

“My order was dispatched on the 21st October. It’s the 3rd November and I have still not received my order 😞 I’ve sent an email but no response”

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Posted 3 years ago

“Took my money and never delivered. Ordered over a week ago, never received a tracking number. Postage was supposed to be 24hrs. No sign of my order and no response to my emails. AVOID!”

Helpful Report

Posted 3 years ago

“I made the order and have not received the goods .”

Helpful Report

Posted 3 years ago

“Well I still haven’t received my order so I’m not impressed at the moment Thanks Sharon”

Helpful Report

Posted 3 years ago

“I placed an order on the 4th of August and as of the 11th have still yet to receive it (delivery of 1-3 working days).”

Helpful Report

Posted 3 years ago

Hi Robert, Thanks for bringing this to our attention, we would happily look into this if it was brought to our attention and work out whats going on, from our records this was shipped on the 4th of August but has yet to be delivered: RM TRACKER:0E046010200071775113C If you could email support@e-liquids.uk one of our customer support team will help resolve this matter for you!

Posted 3 years ago

“I haven't received my item and its been over a month they said its been delivered but I got no shiping number or nothing”

Helpful Report

Posted 3 years ago

“DISAPPOINTING! I have ordered 2 mojo disposable Vape melon flavor as it shown on the website only 2 available but instead I got 2 nasty melon vapes”

Helpful Report

Posted 4 years ago

“I was looking for a 4ml tank which was shown in the picture with the adapter. What I recieved was the standard 2ml glass. Misleading!!!”

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Posted 4 years ago

Hi We are incredibly sorry you are not happy with the item received, our support team will always happily sort any queries from customers - please contact support@e-liquids.uk for a swift resolution Kind Regards, - E-Liquids UK

Posted 4 years ago

“Bought some liquids. Took the money. Sent an email saying dispatched. Then a few hours later saying they didn’t have this product anymore”

Helpful Report

Posted 4 years ago

Hi Fergal, Unfortunately, we did have a stock error on this occasion for a product we have now discontinued. As I look over the notes I can see you were notified about this and refunded on the same day. There is not much more we can do here apart from apologies for any inconvenience caused. Kind regards, Antony.

Posted 4 years ago

“One of the bottles was damaged, half empty and had leaked all over the inside of the packaging. Very possibly not your fault but very disappointing all the same”

Helpful Report

Posted 4 years ago

Hello, We are very sorry to hear about this, if you email support@e-liquids.uk we would happily send you a replacement bottle. Kind regards, Antony E-LIQUIDS UK

Posted 4 years ago

E-Liquids UK is rated 4.2 based on 2,378 reviews