Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

E-Liquids UK Reviews

4.2 Rating 2,318 Reviews

81 %

of reviewers recommend E-Liquids UK

Company Reviews

Product Reviews

4.2

Based on 2,318 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

Write Your review

Tell us how E-Liquids UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

E-Liquids UK 5 star review on 14th March 2023

Christopher Camm

E-Liquids UK 5 star review on 3rd March 2023

Millie Devonshire

E-Liquids UK 5 star review on 24th February 2023

E-Liquids UK 5 star review on 17th January 2023

E-Liquids UK 5 star review on 19th December 2022

Nicola Ferguson

E-Liquids UK 5 star review on 17th December 2022

Alexandrina Armour

E-Liquids UK 5 star review on 17th December 2022

Alexandrina Armour

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order didn’t arrive in time and the support was late in getting back to me. However, after 2 weeks, we manage to sort the order out, and it should be delivered next week. So, even if I am not happy about the overall experience, I appreciate the effort of the support team and in the end I should get my delivery.”

Posted 6 months ago

“I’ve been using this company for years, and have always been super impressed even when there have been issues with my order. However, my most recent purchase however was really terrible. Incredibly late and very poor communication and customer service. I hope that was just a one off and not a sign of change of ownership or something.”

Posted 8 months ago

“Ordered my juice hasn’t arrived been 10days know no response from emails don’t answer phone don’t use them they seem to be scamming loads of people”

Posted 9 months ago

“Been ordering for a while, product is good. Website showed 5 for £20 but wouldn’t add the discount at checkout. Raised an online query but got no response.”

Posted 1 year ago

“I’m due a refund”

Posted 1 year ago

“Slightly disappointed as half of my order did not arrive but I suppose things happen.”

Posted 1 year ago

“Product was great but unfortunately still waiting for the two missing from order as note on invoice said two to follow shortly ? It’s been over a month now”

Posted 1 year ago

“I have ordered from here before and it’s come fast hut I’ve been waiting over a week for my liquid to arrive this time”

Posted 1 year ago

“the delivery was late and it came damaged, other than that the liquids were great”

Posted 1 year ago

“Last order was picked wrong. I have contacted support twice and had no reply. This leaves me with a juice I didn't order..”

Posted 1 year ago

“Products are very good, but the delivery and customer service is poor. The delivery was Royal Mail and I questioned customer service on where my delivery was and got no reply.”

Posted 1 year ago

“Overall, like using this company but got one of my orders wrong, tried phoning and email to rectify but no response thus far, bit disappointed with customer service”

Posted 1 year ago

“אהבתי את מוצרים”

Posted 1 year ago

“I pay them money and they send me the stuff I ask for. Simple really.”

Posted 1 year ago

“After a rocky start, products being missing and one damaged. The staff have assured me there are replacements being sent out to me. My only issue is that as a former smoker trying to quit. The liquid isn't much good without the nic shots. As this will take days to resolve I was forced to buy more liquid from a local supplier also ☹️.”

Posted 1 year ago

“very good”

Posted 1 year ago

Hi Filip, Thanks for taking the time to leave us a review, I'm pleased you thought our products/service are very good, please let us know how we can obtain those 2 missing stars :) support@e-liquids.uk Kind regards, Antony E-Liquids UK

Posted 1 year ago

“Very easy to order was with me in a few days but only 7 out of the 10 arrived . Good flavours . More than a week later still missing 3 …”

Posted 2 years ago

Good Mornin Rebecca, Thanks for taking the time to leave us a review, I'm glad you're enjoying the flavours but I'm concerned you were missing 3, I'm really sorry about that and I will personally get this resolved today for you. Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Delivery was a bit slower than expected for tracked delivery but customer service was good from e-liquids with a quick response to my questions. On arrival products were great and as described! Will definitely order again.”

Posted 2 years ago

Good Evening, Thank you for taking the time to leave us a review :) I'm pleased to hear our support team were able to assist you and we apologise for any delay with Royal Mails tracked services they do aim to deliver within 1-3 working days (occasionally this slips) and we do apologise for that. We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Orded 4 pineapple ice solo x Had 2 solos and 2 cheaper versions Sent 1 order I had 2 were not working Just want what I order And in working condition Delivery is brilliant and quick but need reliable products please”

Posted 2 years ago

Thank you for your review, I'm sorry you got substituted a couple of items, we do try to minimise this but when our packing team are unable to get in direct contact with you they have permission to make sensible substitutions. This is so we can ensure customers receive their orders on time. Credits are provided in such cases and if you receive a faulty item we are more than happy to replace that for you, our customer service team are there to help at any time :) Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Could’ve had a better delivery time other then that very good.”

Posted 2 years ago

Hi Mahir, Thank you for taking the time to leave us some feedback! We are incredibly sorry that your order took longer than expected to reach you. Royal Mail is currently under a lot is under a lot of pressure due to Christmas deliveries, and this has caused some slight delivery delays in standard parcels. I am very happy to know that your order reached you safely and we do hope to see you again in the near future. Kind regards, Antony. E-Liquids UK

Posted 2 years ago

«
1
2
»

E-Liquids UK is rated 4.2 based on 2,318 reviews