E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.19

4.2 Rating 2,378 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received my order. Can’t get in touch with anyone on email and phone goes unanswered.”

Helpful Report

Posted 3 years ago

“the order is not available, no contact with the store.”

Helpful Report

Posted 3 years ago

Hi Mateusz, I believe you spoke with our support staff a few hours before leaving this review, they provided you with your tracking information which was sent to you on the dispatch of your order. Your order is currently in customs clearance in your country and should be released shortly for delivery. Hopefully upon delivery you can amend this review :) Kind regards, Antony E-Liquids UK

Posted 3 years ago

“Haven’t even received my order. I’ve tried emailing and I’ve had no response. I’ve tried calling and the phone doesn’t get answered. I will definitely not be using again.”

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Posted 3 years ago

“Next day delivery took 3 days, 2 of the 6 items I ordered were missing and 1 item was sent twice. Finally received a reply to my email saying they would re-ship my order however I don’t hold out much hope. First and possibly last time of ordering from them.”

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Posted 3 years ago

“Order has not arrived was ordered. on 17February not happy at the moment will review”

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Posted 3 years ago

Good Morning Wilfred, I'm sorry to hear there was a significant delay with your order but I can see you were able to make contact with our support team and your order was delivered on the 24th to your address! I hope everything was correct with your order and you're enjoying your purchase. Kindest regards, Antony E-Liquids UK

Posted 3 years ago

“The Mipod stopped working after 2 days 😡”

Helpful Report

Posted 3 years ago

Good Morning Sarah, Sorry to hear this, however, we are not Mi-Pod and just a reseller so I feel this review is a little harsh as it should be a product review not a company review. If you emailed support@e-liquids.uk one of our support staff would be able to help and we would be more than happy to resolve this issue for you as you are protected by a warranty with ourselves, which not many online retailers offer. This saves you from dealing with Mi-Pod USA directly. We offer a free fully tracked returns service and can arrange for a brand new kit to be sent out to you upon return of the faulty device which can be found here: https://www.e-liquids.uk/refunds-and-returns Kind regards, Antony E-Liquids UK

Posted 3 years ago

“Paid for next working day delivery on morning of wed 16th, still not turned up on evening of 21st”

Helpful Report

Posted 3 years ago

Hi Sion, I'm really sorry to hear about this, deliveries usually take 1-3 working days with 95% arriving the next day without issues. Have you emailed our support desk support@e-liquids.uk? The team will be able to look into this for you and potentially get this order re-shipped for you. I will ask a member of the team to reach out to you tomorrow when we are open. Kind regards Antony E-Liquids UK

Posted 3 years ago

“Still haven’t received order”

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Posted 3 years ago

“Sent me a 60ml bottle instead of a 100ml and put a 100ml sticker on it to make it look like that’s what it was, and On top of that they didn’t give me a full bottle on either of my purchases. very disappointed won’t be ordering from here again”

Helpful Report

Posted 3 years ago

“Poor communication…Ordered almost a week ago and still haven’t received items Doubt I’ll use again”

Helpful Report

Posted 3 years ago

“I have yet to receive my order, I contacted customer service to check a detail on the order and they have not replied. This is my first order from anyone who sells vapes and I am disappointed and over 20 quid down.”

Helpful Report

Posted 3 years ago

“9 days and still havnt recieved my vapes”

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Posted 3 years ago

“Still not had my next product yet Ive emailed them 6 times tried ringing them for 6 days and no answer Ive changed my mind since the last review absolutely rubbish service”

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Posted 3 years ago

“Still waiting for delivery!!!!!!!!!”

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Posted 3 years ago

“The vapes I ordered have still not turned up from last month. I’ve emailed 4 times and no reply. I wouldn’t have given them one star but I had to to write this message.”

Helpful Report

Posted 3 years ago

“Made 2 purchases and none have arrived in over 2 weeks. Contacted customer support, radio silence, no response to emails or calls. Better off purchasing in vape shops where you pay and collect your items. I won’t purchase from this company again…!”

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Posted 3 years ago

“You sent me the wrong flavour of vape”

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Posted 3 years ago

“THIS ORDER NEVER ARRIVED - NOT A HAPPY CUSTOMER”

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Posted 3 years ago

“It’s taken over a week and still not had any email or notification to say when I’ll receive items.”

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Posted 3 years ago

“Hi am still waiting for my order to arrive can you please tell me when I will get it ?my order number is 300444”

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Posted 3 years ago

E-Liquids UK is rated 4.2 based on 2,378 reviews